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    Pro 1 Hour Photo

    2.5 (2 reviews)

    Pro 1 Hour Photo Photos

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    9 years ago

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    White House Custom Colour - Beautiful couple in their home photoshoot

    White House Custom Colour

    3.8(44 reviews)
    8.0 mi
    $$

    WHCC has been my go-to for any printing whatsoever, i have never had an issue with them in the last…read more2 years I've been using their services. I mostly use them for printing photos for galleries and they knock it out the park every time. Super fast printing and shipping and the quality is fantastic. I've even gotten pieces framed by them in a pinch and it's in my hands within days, I don't think i've ever waited more than a week, including when there was that snow storm. The one time i've needed customer service there was a real person on the other end of the chat right away, they're almost toooo quick if that's possible. Thanks for all you do!

    I am happy with the printing. But their lollipop policy is ridiculous. I have asked them…read morerepeatedly not to include their stupid Tootise Roll lollipop in my order because in a recent delivery, it melted and ruined everything. I had to have it reprinted, adding time and expense to my own work flow. Naturally, I included a note and I asked never to have a lollipop sent to me moving forward. Here's the kicker - they said they can't remove it from their packaing but they could if they drop shipped it to me. AMEN! Finally a solution, Right? Wrong. Then they said they would CHARGE me to drop ship my own order to me to fix their mistake. Appartently drop shipped orders don't include their ridiculous lollipop, which tells me they can remove it if they really need to. They insisted there was NOTHING they could do about charging me for drop shipping. I said that it needs to be escalated and I'm not spending any more time on this. They took my money, as I can see my card was charged, but no apology, no offer to mitigate - nothing. I have had no fewer than 5 calls with them about this idiotic lollipop policy. I have zero time for this. I'm very busy, and I'm the customer, If I say I don't want your stupid lollipop, I don't want your stupid lollipop. To add insult to injury, in addition to being a grown ass adult who doesn't need to be patronized with candy, I'm a type 1 diabetic, so it's like opening the box and seeing a giant middle finger looking back at me. If they can correct this issue without whining about it, I'll update my review. But for now, zero stars.

    Photos
    White House Custom Colour - Street photography ,  this customer was over the moon happy

    Street photography , this customer was over the moon happy

    White House Custom Colour - Family of 4 in downtown Atlanta

    Family of 4 in downtown Atlanta

    White House Custom Colour - The edges of the frame do not align

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    The edges of the frame do not align

    Pro 1 Hour Photo - photographystores - Updated September 2026

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