**** Update ****…read more Immediately after my earlier post below, I was contacted by Local Cleaners who acknowledged my grievance, and agreed to better compensate me in return for the poor service we had received. I am grateful for their acknowledgement as this makes me feel my valued as a customer, my voice was heard, and I admit I was impressed by their sensitivity to the whole matter and the professional manner in which they subsequently handled the case. ********************** The Fantastic Cleaners team of three did a poor job of the "end of tenancy" cleaning of our 3 bedroom property we contracted them for in early Sept. Actually, we engaged "Local Cleaners London" but it was the FC crew who showed up, and now there is no posting of LCL on Yelp anymore! Anyway, the job they did was so poor - it was done in approx 3 hours on a Sunday. We pointed out a few things obviously so amiss when we inspected our property immediately upon completion - e.g. Sofa had cobwebs on the side, lampshade in toilet had not even been wiped down, carpet hardly cleaned, bathroom blinds not even wiped etc. Actually we were embarassed to be pointing so many things out to them...was this a "deep clean"? Upon complaining (with loads of photographic evidence) and discussing the matter with LCL customer service, the best we were told that could be done was a "re-clean" of specifics (not very useful since new tenants had already moved in by then and had already undertaken rework on their own!) or a raincheck for a carpet clean of just 1 of the bedrooms. I felt they should have refunded the fees but no option to do so. Made us realize this is a time-sensitive service and absolutely useless without any serious quality assurance. Frankly, if this is what should be expected from a "deep cleaning", next time I would rather have 3 hourly maids come in and do a 3 hour job - under 100£ instead of the £250 we spent!

Terrible service. Poor quality clean, then I was upcharged for cleans I never booked. Harassed with…read morecalls to change my review. Offered a "free trial" clean--then invoiced £98 when I cancelled due to unforeseen circumstances. I never agreed to any terms or charges. Completely unethical, misleading and borderline harassment. Avoid at all costs.

We have our own business and we have been getting your…read morecontract cleaning services in London for quite some time now. I would just like to give you a good rating for being reliable and efficient. Your cleaners are skilled, efficient and have always been good in carrying out the cleaning and they have always followed our instructions. We are really impressed and we would be staying loyal to you. Job well done.

For my family, London is one of the most wonderful places…read moreto have a vacation. No wonder why we decided to have a vacation house in the heart of the city. But alongside the great sceneries is the problem that our vacation home gets filthy since no one is maintaining it. After hiring you as our contract cleaners in London our problems were solved.

We are very impressed with the work done, he worked very conscientiously and the result was…read morefantastic. The carpets are in a much better condition than before we moved in.

From the owner: UK Sunbeam Services ltd provides domestic and office cleaning services in London zone 1-4. Call on…read more0208 1234 358 Monday to Friday - 9am-5pm to book your cleaning. Our well trained and professional cleaners specialised in: - Regular domestic cleaning - from £11p/h - One off general cleaning - from £13p/h - End of tenancy cleaning - from £90 - Deep, Spring cleaning - from £14p/h - Office cleaning - from £11p/h - Ironing/ Laudry service - from £12p/h

Yana is great! She is trustworthy and does an excellent cleaning job. She has very reasonable rates…read moreand her times are flexible. Highly recommended. She covers Central and East London. Her services: House & Home General Domestic Cleaning Commercial/Office& Business Cleaning Communal Areas Cleaning (such as corridors,staircases,lifts and etc.) Spring Cleaning Pre -Tenancy Cleaning Ironing

From the owner: We specialize in Domestic Cleaning and Commercial Cleaning Services…read more Domestic Cleaning Regular Domestic Cleaning,Spring Cleaning, One Off Cleaning,Pre-Tenancy Cleaning ,Moving Homes Cleaning,After Party Events Cleaning,After Builders Cleaning,Ironing Commercial Cleaning Office and Business Cleaning,Communal Areas Cleaning