Good honest knowledgeable fellow. He realized we didn't want to spend more on repairing a car door…read morethan what the vehicle was worth. He explained the different options and costs and put us on to another guy who does exactly what we want.

Great company and great person. Does excellent work and very professional. They do all my…read morevehicles.

This place is terrible. my car was in the shop for 3 months. Transmission getting replaced. The has…read moreto send work to other shops to do his repairs. Also, he has to get someone else to calibrate the replacement transmission. After getting the vehicle back a month later, it starts making a whining noise. I read up and it says it possibly low transmission fluid. I check the dip stick and it doesn't even show up on the dip stick. I have to add 3 quarts of transmission fluid. A few days later, my AC does not work. I take it to another shop and they tell me carrier bearing housing is missing. Likely from when they replaced the transmission, they didn't put this back on. I would highly suggest not using this place.

Great shop with the owner going out of his way to help. Took my car in spur of the moment brought…read moreit back and he and his other mechanic put it on the lift and diagnosed the problem and will be repairing it next week. Fair and honest and so helpful. Thank you Sam.

From the owner: - Brightly lit automatic car wash, self-service cleaning bays, and vacuums…read more- Extra large lot for detailing and drying - Cleaning product vending read more... Automatic Car Wash "Touch Free" pressure wash with multiple product and service options. Self Service Cleaning Bays Each brightly lit cleaning bay has a brush and hose with a variety of soap and spray settings. We are equipt for deep cleaning or a quick wrinse. Cleaning Product Vending Tire Shine Leather Protectant Vinyl Protectant Towels (two types) Air Freshener

Love these guys! Over the years they've performed work on…read moreseveral of my Volvo wagons. Initial consultation is extraordinarily unhurried, patient and through, taking time, above and beyond, for questions, answers, explanations! Work is delivered on time and beautifully competed! Could not have a better experience - with any business! Michael Vick, Roanoke

My Subaru Crosstrek was repaired just like new and the service as always was phenomenal. If you…read moreneed repair for any type of car they are the greatest. They go above and beyond to make sure you are 100% satisfied.

We took a vehicle here to get inspected and didn't realize a tire was needed. Kyle and Jagger went…read moreout of their way to ensure that everything was done on the vehicle and assisted in getting all the supplies needed. They are knowledgeable, kind and went out of their way to help us!

March 2015 - The staff and mechanics that work at the Lube Center on 4th Street are the best in all…read moreof Salem - I should know as I have lived in Salem for the last 25 years and I am a "car guy". The employees are all intelligent, professional and well trained. I have taken several vehicles to them for oil changes and for VA state inspections. I completely trust them with my 2004 BMW M3 and my wife's 2005 BMW 530i and our FJ Cruiser. I also take my motorcycles there for inspections. They are always very careful and thoughtful about the work they perform. Their prices are fair and reasonable and they work quickly. They do not use high pressure sales tactics (like other Salem oil change places) to sell new wipers, air filters, etc. I really like this shop and the friendly, honest people that work there. Featuring Pennzoil products, I use full synthetic in my cars. Highly recommended!

Nick is awesome absolutely God sent He's very realistic. He's not trying to just take your money…read morehe's actually trying to help and figure out the best solution for everybody . There are still great people in this world he's definitely one of them so appreciative.

Wonderful experience. Nice staff, fast, effective, affordable…read more Will be a returning customer

I had forgotten that my 2011 Subaru is actually a nice looking car. Bill's got the interior…read morelooking like new again. The hubcaps were rough too but are looking shiny. I will be back again to keep it looking in better shape.

My husband and I had a long road trip coming up, so we decided to take our Honda CR-V to Bill's for…read morea full detail so we could ride comfortably. We have three high-shedding dogs who frequently ride with us, so, of course, we had an impossible-to-tackle amount of pet hair in our car that absolutely overwhelmed us any time we went to vacuum. They performed an actual miracle. There was hardly a dog hair left anywhere in sight when we picked our CR-V up. The leather seats are now cleaner than they've been in years and the outside is gorgeous and shiny again! It felt like I dropped off an old car and came back to a brand new one. The quote I was given when I dropped the vehicle off was shocking as well - in a good way! I can't recommend Bill's Auto Salon enough!

I wanted my 6 month old care detailed after several trips to the beach and countless day trips with…read morea crowd. Tynell responded immediately via text and showed up early at the appointed time. The car didn't look this good when it was new. People from the office across the street came over and got his card because they saw the car shining from across the street! Temps were near freezing and there was some wind but pulled up and got to work. He did an amazing job and is a delightful person. I'm going to be a regular.

I contacted them on Sunday via Facebook about getting my headlights restored and my windshield…read morecleaned. I got an immediate response and they came out this morning. My car hasn't shined this nicely in a long time. They even did some additional tidying up on their own and I can't be happier. Superb service and superb clean up. Best of all, they came out to me and didn't leave any sort of a mess and were done in no time. I'm very impressed by how friendly and respectful these young men were. The prices are excellent and i definitely got more than I expected. I'm sure to be a regular customer when in the area. Low prices, great service, and they come out to you... it doesn't get better than that!