I had a great experience with Mitchell's Towing & Recovery yesterday evening. Towing is not…read moresomething we like to think about until we have a need, and I'm no different, but I'm glad I thought of Joe and Mitchell's Towing in my unfortunate time of need. He responded quickly, his cost was affordable, and he was personable throughout the service. While I hope I don't need another tow anytime soon, I'll send my friends to Mitchell's.

My perfectly preserved '86 Porsche 944 Turbo suddenly stopped on busy VA Rt460 near Bonsack. (the…read moreoriginal fuel pump relay failed.) A guard rail on the eastbound lane only allowed me to get about 4 feet off of the white traffic line - scary. Sports Car Clinic recommended Mitchell's Towing for my Porsche. The driver arrived in only 25 minutes during 4:30PM rush hour, pulled in and arranged to pull my car up onto his rollback flatbed. My Porsche ride height is only about 2.9" off the ground but the driver had long extended plastic ramps with a gradual grade so it was super easy to get my Porsche on and off his truck bed without a scratch! He then tied down all 4 wheels. The service was efficient, polite and professional and the price was very reasonable..5 Stars!

Called to see about getting a starter put on my 91 gmc jimmy and the owner answered and was really…read morenice and kinda laid back. He gave me a price that beat everyone by 100.00 or more, this will be my new go to place in Salem VA!!!

I have used Jiffy automotive repair several times in the past two years first bill was 2,400.00 was…read moresatisfied second was around same price to fix old truck up did a great job this past Monday I dropped my truck off for inspection and oil change inquired couple days before to get a quote on replacing my smog pump there price was almost 400 with inspiration I told Barry I would have to wait week before they wanted 700.00 to replace water pump and alternator so found a garage to replace water pump for 220. And alternator for 150.00 big difference in price also the smog pump replaced for 225.00 at same garage anyway they rejected my truck for mirror and battery hold down bracket also inspected paper said brakes that they already replace last visit when I picked truck up brakes weren't on paper no more bill was 241.00 for mirror and inspection oil change charged me 70.00 dollars labor to take two screws out of mirror I fell like they screwed me because I didn't have the other repairs done there they have lost a good customer for not just my own vehicles but others as well that I have shared this with very disappointed with the way I was treated have spent over 6000,00 dollars there what comes around goes around Bryant P.

Excellent shop for auto maintenance and repair. I've had them do all for routine maintenance for a…read morecouple of years in addition to special repairs. Very friendly and straight shooting staff. Willing to provide multiple options if cost is a concern. Scheduling is good, never have to wait excessive time. Comfortable waiting area with decent wifi. Nice to have a dependable garage close to my house.

I just dropped in and they got me in and out in just a couple of hours at a fair price.read more

We are from out of town...needed our brakes looked at as we were on a trip. We showed up at…read moreopening on a Friday and our car was finished by noon. Reasonable price and excellent service. Highly recommend. Thank you!

First time I went there it was wonderful. Good repairs at a good price. Then downhill each time…read more Took my girls van for 2 repairs an inspection and some wipers and an oil change. $400 seemed reasonable. Didn't do inspection,only one repair and to top it off took 4days longer than they said they would. Said they were too busy, yet they had ample time to swipe a visa for the full amount. My ride had a repair 2yrs ago and now needs same repair again. Found out the workaround they used and they overcharged by $100

These guys are the best! On a road trip to New Orleans, the…read moreAC in my 2004 Toyota Corolla stopped working in the middle of the day and 95 degree heat. We stopped in Roanoke, thinking that one of the many dealerships could help. Though Toyota was open until 7pm, they wouldn't even look at the car, nor would anyone at Ford's "express" service. It was Friday, May 31st, nearing 5pm. I had to be in NOLA the next day to start at my new job Monday. I googled auto repair and found Tri-City. We rolled into the driveway just as the workweek was ending, but Derrick kindly said that he would take a look. He and Les got right down to work and did more than take a look, as the problem did not readily present itself. We sat in the AC while they tested everything, finally figuring out that the AC compressor was broken. Though the day was well over and they were both driving to Richmond that night, Derrick recognized the bind we were in and kindly offered to fix it that night. He ended up having to drive to Salem to get the part, but they worked quickly and we were able to leave by 7pm. Their price was fair and they could not have been nicer. They really saved the trip (and my first week at work!). These guys are professional and honest--if I lived nearby, I would always take my car here.

Clayton's automotive service and repair is the best in this area for getting the repair fixed the…read morefirst time. Never have i returned an automobile for unsatisfactory repair. Clayton is an ASE certified mechanic, not a wrench turner like many out there. Clayton and his wife Amy are great people and really care about satisfying their customers. Call if you need help, you will not be disappointed.

Used to be a great place to get the car repaired, But since…read morei purchased a new Explorer, i just take it to the dealer magic city ford.

Carver's Auto Center has taken tremendous care of my parents, brother and family members over the…read morepast 10 years. I'm in Ohio and after my father passed away, my mother would check with me about service and it's always the same answer, take it to Carver! I trust them 100% and I'm a service writer at a new car dealership in Ohio.

Rudisill's is a small neighborhood garage, and the mechanics there are both knowledgeable and…read moretrustworthy. Although the shop is quite often busy, for me it was always worth knowing that I was dealing with someone who wasn't out to screw me over and would invariably let me know if something was truly urgent or just something to keep an eye on in the future. When my husband bought a truck not too long ago, Greg took a look under the hood to make sure we weren't buying a lemon and didn't charge us for his time. Instead, he simply asked that we bring our future business with regard to the truck to him, which we happily did. My only complaint (and the reason for 4 instead of 5 stars) is that he is not a large shop, and as such, does not have access to certain things (like wheel balance and alignments). That was a problem for us when we bought new tires and had them mounted but could not have them balanced at the shop and had to pay elsewhere to have that done. Also, as I said, he is quite often busy, so for large repairs, there may be a fairly significant wait. This was not an issue for us as we rarely required significant work on our cars and we lived walking distance from the shop, but I can imagine how that might be a problem for some people. Overall, I have and would continue to recommend Rudisills to anyone looking for a good, honest, hardworking mechanic.

The best most honest and knowledgeable mechanic I have ever had. Inexpensive too! Location a little…read morefar out.