Purchased a used item listed on Kijiji. Excellent condition. Smooth transaction, quick order…read moreprocessing and shipping.

Excellent company. Friendly and professional. I have purchased a lot of camera gear over the years…read morefrom Halifax to Calgary and this place is the best. The prices offered for trade-in's are fair and the prices for new gear are excellent. The item was shipped out the next day and they phoned to tell me it was being shipped and how / when it was being shipped. This was much appreciated. Yes, the web site is a bit dated but just ask for a quote and they will e-mail it, then give you a quote number to use so you can order online. Seamless, easy process. This was my first purchase with this company and I will be back for more camera gear. Thanks

Everything about this place is fantastic, they make you feel so special and at home when getting…read morephotos done, and the prices are even better!! Such a great deal when getting a passport too!! I can't believe it !! 10 outta 10 recommend!!

We had our product line professionally photographed through the boardwalk studio. The images where…read morevery creative and exactly what we were looking for, They were within our budget we will for sure be going back as we develop more products.

I really enjoyed my experience at Highland Camera. I had a groupon for photo restoration and ended…read moreget a couple of photos restored. I came in the weekend before Xmas and the photos were done in time to give one of them as a gift! The owners were extremely knowledgeable and friendly going out of their way to get the photos done in less than a week and never gave me a hard time about the groupon (which I hear happens but not to me yet Go Groupon!). I encourage you to get old photos resorted its surprising what they can do, mine were photos that were almost 40 years old and not in good condition and the results were surprising. Would definitely recommend to anyone.

I got my passport photos, restoration of old photos and some framing done. The customer seevice was…read morefriendly, efficient and they were very knowledgeable!

Love this addition in the Chinatown neighborhood! Having been here usually on weekends, they do get…read morequite busy (both cafe side and photo lab side). I usually get a flat white and you can let them know if you will be drinking in store so they do not give you a to go cup. The resident dog in store (I hope it is because each time I see him there haha) is adorable and so well behaved!! I really enjoy the vibes here but do keep in mind the store is slightly below ground level and there are stairs going down so not wheelchair accessible.

I stumbled upon Graination as I was walking along Spadina this week. I saw the words "specialty…read morecoffee" and I knew I had to pay a visit inside. Turns out they are in their soft opening currently where they opened about a week or two ago. Despite the coffee shop in the front of the store, they also have a photo lab at the back of the space. I saw lots of film being sold as well as overheard that they have processing services as well. I primarily came to try their coffee so I can't comment much on the photo lab services. Coffee wise the menu is basic and simple. A bit on the pricer side compared to other coffee shops in the city. They use Hatch coffee beans. I ordered a flat white to consume there. The staff were friendly and attentive and my drink was made at a reasonable time. The flat white was great. As I sipped on my drink, I admired the photography on display. They also have photography books to browse through as well! Overall, great new addition to the Chinatown area. Love the coffee and photo lab concept. Definitely would return to spend time in the space for a coffee!

What a great team of young cool people who are helpful and knowledgeable. I have been getting my…read morefilm developed here for years and have no complaints

This year for Christmas I ask for a camera, I had given a picture of the exact camera I wanted and…read morewhere to purchase. Well somehow it was was purchased from a grey haired gentleman at ponds that assured her the camera she was buying was a much better even though they carry the Canon brand. But I was told that if I had ANY ISSUES come down and they would explain the camera for me. I wanted to return it immediately but I was told to give it a few days and try it out and see if I liked it. So New Year's Eve I tried the camera, all the pictures came out looking quite strange in fact I myself came out looking like A different nationality. I mean some people like looking as if they slathered self tanner all of them but not me. So I decided that day I was returning that camera. But life doesn't always go as planned things and with a constant string of things going wrong I wasn't able to make it down to Ponds. I also didn't know I could go ahead five day return policy, that's mainly why I told the person above me the camera to go to the big box store who has a 30 day return policy. Even with saying that, it was a Christmas gift and most of those days in between the date it was bought in the day I got it that was five days. I had no chance with this camera. So I finally made it downtown, drove around for 45 minutes to find a parking spot then to pay for parking. Go inside try to basically explain to the grey hair man why I've taken so long to come to store and explain what my issues were like the camera hijacks my internet and the extremely long transfer times while the house has no internet. But he said that what you get for high quality it's not like your phone. I just wanted help. They agreed to take the camera at a reduced price because it was used, I admit I cried.. I had a head ache and he never said he was the one that originally helped sell this camera. But he very quickly offered a camera that was so much more expensive. I'm stuck with this camera because I got a head injury and I was under so much stress because of my life that I decided to put the camera away and deal when I could. I went in for help was treated poorly because I know nothing about cameras, that's right that's why I was there for help. I'm glad I was there to be ignored for every customer that walked in the door. It explains how you knew I wanted removable lens. I did return to trade in this camera as Mike (grey hair man) had offered a $400 trade in, four days later it dropped to $250 because apparently I paid $550 which I did not, the lady that was spent time explaining cars losing value and cameras can't be sold for much used and I paid $550. Ponds wrote an 8% discount for each item, now most people would think cool 8% off but what a strange number or just the right amount for a tax exempt card. Which is not a discount.