We had a pipe burst in our rental home in Fort Collins . We called Belfor and they responded very…read morequickly. The crew came in and assessed the damage and began to clean up and started to dry the basement. Luis and the crew were extremely professional and knew exactly what to do. The Belfor crew did a wonderful job and we are working with a estimator from Belfor to repair all the damage . The estimator is working directly with our insurance company to put this unfortunate incident behind us. I would highly recommend Belfor to anyone needing this service..

Julio and team did a great job with our repair. They're very professional, skilled, quick, and fair…read more- everything I look to for a restoration partner. Highly recommended.

Would recommend Julio to anyone…read more I recently bought a house and had the unfortunate discovery of mold after a roof leak. Julio was prompt to come out and assess the situation and gave me confidence in a path forward. He also identified issues that others missed and was head and shoulders more professional and detail oriented compared to any of the other 5 quotes I received. Julio and his team were flexible around my schedule and put in long hours to get things done quickly. He was also fairly priced. All around nice guy and deserves your business.

I had my home unfortunately flood in my basement during Cheyenne's storm that flooded my street,…read moreyard and driveway, and then my basement. Already an immensely stressful situation and my insurance saying they don't cover it, I had to flounder to find a cost effective way to figure out how to be as responsible as possible in drying up the water and mitigating further damage. Servpro came out and gave me a $4000 dollar estimate and there is just no way I can afford that as a single mom teacher. So cue me looking desperately for big fans, and then going all around town looking for dehumidifiers. I'm standing at menards beat down morally, physically, and emotionally wondering if the $179 dehumidifier would be big enough to do what I need it to do and then wondering how the heck I'm going to store it. Then the heavens thankfully had the woman (im sorry I don't remember her name) from service master call right in that desperate moment and tell me about the option to just rent their equipment, including an industrial sized dehumidifier much bigger than the one I was about to buy. Make no mistake it's not cheap, but vastly more affordable than anything else I could get comparable to get the job done. I am usually very hesitant about businesses but I've been very impressed with service master from the first phone call. Ryan came out promptly afterwards and set up the fans and dehumidifier, was reassuring and answered my questions, and was very knowledgeable. And their fans were only $25 a day as opposed to Servpro's rental charge of I believe it was $79 for just a fan. So I am grateful to this company's professionalism, promptness and fairness in pricing. They have made a very stressful situation a bit less stressful. Great job service master. I usually do not write reviews but I had to come give kudos from my experience with this company.

They did great work, very fast and efficient! Ryan is very helpful and thoughtful in these…read moreemergency situations.

Gregg and team at Action Restoration did an amazing job for us recently. We have a water leak in…read morethe kitchen that leaked into the basement room that had to be remediated in a short time frame. This team came in, assessed the situation, put together an action plan and executed flawlessly. They were very close to their original estimate which showed experience in the industry and solid knowledge. They had amazing communication throughout and were very sensitive to the usability of the home during the remediation process. I will use this service again without any hesitation! Highly recommended.

The team arrived on time and was very professional. They cleaned the carpet in two bedrooms, a…read morecloset, and a small hall plus cleaned the tile in my shower for their minimum charge of $150 which was worth every penny. They moved and blocked all the furniture with styrofoam blocks and cleaned under the bed. It was a pleasant experience.

Horrible sales tactics. They have one of my customers in tears. After a water loss, they showed up…read moreand forced her to shut off and remove our fans that were set up drying the room. They made a 70 year old woman move the large equipment to her garage so they could set up their equipment instead. Under the guise that they are to do the mitigation per her insurance. This is simply not true and the customer has the right to pick who works in her home. They use pushy and misleading ways to get the job. Beware!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

After an initial experience Luke called and turned it around. Very profesional and reasonable…read more Seems like he takes care of his customers and is very responsive.

We had a flood in our basement. Chris and Ryan came out to do the water removal. They were prompt…read moreand went out of their way to accommodate us. I can not say enough about how pleased we were with the excellent level of service we received.

I only gave this a one star due to how we ended up and were treated by this company's restoration…read moreteam. My insurance company called Servpro to come out to our home to inspect the damage done by our water heater. They came out as soon as they could and started the drying process. It took roughly a week to dry it out. They then disassemble and trashed our bathroom vanity and counter top due to the water damage, they also cut out the areas of drywall that needed to be replaced. This completed the first stage. We were happy with every employee that came into our home. They truly made us believe that they were concerned about doing everything top-notched. We like them so much that we were set up to have the repairs done by their restoration team. When the restoration inspector, Clint came in, he was encouraging and left us believing we were in good hands. He said he would work with my insurance company and attempt to get us more money than they wanted to pay out. (Insurance did not want to pay out as much as was needed to fix all the problem areas.) About 3 week of not hearing back, I began calling Clint to see where we were. I got through to him on the first call. He asked me to allow him to advocate for us, again making us believe he was going to get the best payout from the insurance company (again...that didn't want to give us enough to cover most of the damage). This is where business turned bad. After not hearing from him again for a long stretch of time I phoned him again. Left a message and waited for his call only to be ghosted, a few days later again no call back, then again ,then again and then a fifth time. I was able to voice my concerns to 2 other employees that said they would leave a message for him also. To one of the employees I even asked if this job was still something that they were interested in and he assured me they were. After 2 month of my house being turned upside-down, I am beyond frustrated, upset and highly disappointed. I would not recommend the restoration team to anyone looking to get a job done. When a business does not call you back they are not a business worth dealing with. There are a lot of other companies willing to do the work in a timely manner or at the least will inform you what they can or cannot do.

We experienced a residential basement water issue and called ServPro. They responded quickly, but…read morethat is where good service ended. They were fully advised of the situation before dispatch, but arrived unprepared regarding equipment. They spent 3 1/2 hours here and then told me their boss had redirected them to another job. They left me "high and wet" even as a plumber was finishing up mitigation efforts. The next day they were not able to return, they just called about returning. We cancelled involvement with them at this point and spent the next couple of days removing the water manually with a shop vacuum. To add insult to injury in this scam, they charged my $1,483 for 3 1/2 hours work. Only one person was working and two were randomly supervising. Clearly an exorbitant wage for a poor result. I can only advise anyone considering ServPro to run the other way. You are about to get hustled!

Michael and his staff were incredible, and professional in assisting us in a rather trying time…read moredealing with a backed-up sewer cleanup. They worked with our insurance company in a manner that was professional. We have no reluctance in recommending 212 Degrees for your mitigation needs.

I am appalled at this company. They were picked by our insurance company USAA to clean damage to…read moreour home. The owner, Stephen Lautzenhiser demanded payment 2 days after they were done knowing that it was an insurance claim and that USAA would be paying them. His workers left the area with dozens of nails sticking out from the floor, metal corner beads ripped apart and sticking out from the walls and pieces of drywall and sub flooring everywhere. Then after he received his check from USAA he needed us to endorse it and asked to leave it at the house. When he came to drop it off, he actually walked in the kitchen from the garage. Uninvited, unwelcome and un-announced. He illegally entered my home with my wife and daughter alone!!! He was told to leave it in the screen door. When my wife confronted him he was more concerned about his payment then the illegal act he just committed.

BEWARE! They cracked my granite in four places when I had them replace some cabinets and fix sind…read moredrywall after a pipe burst. They said they would replace it in August, and it is still broken. They also did very bumpy drywall, which I actually would have been ok with if everything else went fine, but the refusal to fix something they said they should is a big red flag! I have screenshots of emails where they either ignored me or finally responded saying that they would fix it, but hen nothing. They would literally say someone is coming this week and then nothing. I'm blown away at the lack of professionalism and honor.

After a sewer line break in the main alley line, the basement flooded and was in need of…read moreprofessional cleaning and complete remediation. It was very challenging to find a company in Wyoming that had the equipment and knowledge to do this residential job. It is great that this company covers the south/east Wyoming area. The team understood past experience and concerns with mold and has protocol to fully clean, dry and disinfect all areas in the basement. Sometimes communication took a bit long, but the actual work was great and the team that arrived was always nice, polite and clear on the days work. From the experience, I would recommend this company. They have more reviews on their website too.

Alpha Restoration exceeded every expectation. Alex Dias, the lead technician, was professional and…read morepunctual from start to finish. He was candid with me about what needed to be done and there was no upselling, no vague answers. Alex was always easy to reach when I had questions. That kind of communication makes a stressful situation so much easier. Alex was a true delight to work with, and the whole experience left me confident in the work. Highly recommend Alpha Restoration to anyone who needs this kind of service.

The Alpha Restoration team was communicative, quick, and helpful. Special thanks to Jesse and Zeke…read morefor their fast response in identifying and mitigating a mold issue in our basement. They were great!