Michael and his staff were incredible, and professional in assisting us in a rather trying time dealing with a backed-up sewer cleanup. They worked with our insurance company in a manner that was professional. We have no reluctance in recommending 212 Degrees for your mitigation needs. read more

I am appalled at this company. They were picked by our insurance company USAA to clean damage to our home. The owner, Stephen Lautzenhiser demanded payment 2 days after they were done knowing that it was an insurance claim and that USAA would be paying them. His workers left the area with dozens of nails sticking out from the floor, metal corner beads ripped apart and sticking out from the walls and pieces of drywall and sub flooring everywhere. Then after he received his check from USAA he needed us to endorse it and asked to leave it at the house. When he came to drop it off, he actually walked in the kitchen from the garage. Uninvited, unwelcome and un-announced. He illegally entered my home with my wife and daughter alone!!! He was told to leave it in the screen door. When my wife confronted him he was more concerned about his payment then the illegal act he just committed. read more

Stephen Lautzenhizer, the owner of the company, came to our house to give an estimate. Our fridge had been leaking and moisture has gotten into the walls and flooring. My wife said before he arrived he seemed rude over the phone. He seemed totally annoyed with our issue. He told us that he wouldn't be able to get an estimate to us right away because he had other "real" projects. My wife and i took offense to that and she said something about this being important to us. He said he is used to dealing with emergency situations and he is overworked. He left without finishing the estimate, which is fine by us. We didn't want him in our house anymore. If your business is booming, hire enough people to do the work. If your business doesn't want to work on small jobs, such as mine, then let it be known up front. A different large company that deals with large scale restoration jobs was happy to give us an estimate on our small potatoes job and was professional and nice. We will go with them. read more

These guys were amazing. They were professional and showed up on time and had great communication with the process of drying out the damage to our home. They went above and beyond to help and were overall amazing! Highly recommended! read more

We had water in our crawl space after the rains in the summer of 2015. The owner gave us a bid that was a LOT lower than that almost all do the other bids and he went down there himself to see the job. The job turned out to be a lot more effort that originally thought because we were still getting water. Long story short, 212 kept to their original bid and did not revert to T&M like so many others do. I would recommend this team to others and would use them again if I ever need water mitigation. read more

We had a broken pipe. Within an hour of our call, the owner was here to give us a fair price, and his crew arrived about 2 hours later to start the drying process. The final bill was the same as the estimate. The owner did a lot of the work himself, and his crew was very professional. They limited tear-out, and our general contractor was pleased with their work. We would use them again read more

Great experience. The staff was professional, courteous and very capable. They diagnosed and fixed our problem in a thorough and efficient manner. I was very impressed with their attention to detail. They made a difficult situation much easier! If we have any water problems in the future, they'd be the first company we'd call! read more

I've used 212 Degrees for two different projects now and I've been very happy with the service. The work was done very fast and well within budget. Stephen communicated with me every step of the way. I will be using them for any other household needs and will strongly recommend to anyone I meet. read more

On May 2, 2012, Stephen Lautzenhiser arrived at my home to provide a bid on replacing drywall in a closet that had water damage. He took pictures and explained that mold had begun to form as well as drywall needing replacement. On May 14th I contacted him to see if bid was still in the making. On May 15th I received a bid and on June 9th asked for work to begin. I was told it was too hot to work in the garage/attic area and he'd get back to me when repair/mitigation could be started. On August 24th I contacted Stephen again to see if work could be set up as mornings were cooler. September 6, I was put off as his team had a bigger project to work on. On October 15 was finally to be scheduled. Needless to say, I found another contractor that seemed to want the job. read more

212 Degrees Restoration is one of the most professional small businesses I have ever come in contact with. They were incredibly helpful, not just in the water damage cleanup process, but they were sensitive and supportive when it came to the personal emotions and that come with property damage. I highly recommend their services and will certainly call upon Steve and the 212 Restoration team if my family has to go through anything like this again. read more