Sent my car here for a no start issue. They kept my car for over a month with little to no…read morecommunication on what was going on. When I would call them myself I could never get ahold of them, and when I finally got my car back the radio no longer worked and I am still having the same issue I sent it for originally.

I recently purchased a car from the owner of the newly opened Darby Auto Center. It was a great…read moreexperience. I received personalized, informed service without the pressure I have encountered at other car dealers. While there are many cars on the lot that are immediately available, I had a specific make & model in mind; the folks at Darby Auto found my perfect car at an excellent price. I couldn't be happier! I will definitely buy my future cars here!

easy transaction, driver showed up on schedule, great communication…read more If you want to sell your car and don't want the hassle waiting for people not showing up and giving you the runaround then this is the why to go.

I was a little apprehensive, but my son reassured me, and I was happy to deal with Carvana. I love…read moremy car and the service was 5+.

Vince Iacones is the best mechanic. They are incredibly knowledgeable, affordable, and always…read morewilling to work with you. One time, I couldn't get a ride, and they even lent me their car--that level of care is rare these days. They're easy to work with and always make sure my car is in top shape. I can't recommend them enough!

Very honest and keep their appointments. Great team there!! I highly recommend them for large…read morerepairs and maintenance

No I was lied too and I already brought a car from them traded my other car to get something I…read morewanted and I feel like the car get ready to break down on me already haven't even been a year yet.

Paul was great through the whole process, he texted me photos and contacted me several times since…read moreI was 6 1/2 hours away. I was looking for a specific SUV and a specific color, when I found he assured me we could work through the distance issue if I couldn't get there right away. After securing my letter of credit within 24 hours and making arrangements to purchase the vehicle the next morning, the other dealer there "swooped" in and sold in out from under us. I thought this was very unprofessional! There's needs to be better communication between the two salesman, if buying from here make sure you are there in person (which is difficult these days)!

Horrible everything.. went in with one issue paid a ton of money assuming repairs were done…read moreproperly and they would stand behind thier work but left with the same problem and two others. Great job Jim (service manager)

Scheduled service 7 days in advance. Couldn't take me sooner. Dropped off car and received no…read morecommunication except from sales offering me 5k towards a trade-in. Twice. Called 6 times over 2 WEEKS without any call back. Finally on 7th call spoke to service. My car was "close to the front of the queue " They had not looked at it at all in 2 weeks. At least they didn't charge me rent for it being there. Wasted $1500 on a rental and I still have to have someone else fix my car.

I received false information from the service department about the failed battery and the need for…read morenew brakes. The battery that came with the car was about 2.3 years old when it failed, which is unacceptable for a new car. So, in my opinion, the battery was a "no-frills" battery. I chose not to purchase another "no-frills" battery through Mitsubishi, particularly since they do not offer a longer warranty than two years, which is ridiculous. The service department suggested that I have the car towed to them so they can install their "no frills" brand of battery. I chose to purchase an AMD battery from AutoZone with a 4-year warranty from AutoZone. Oh, the other suggestion was to purchase a device I plug into my garage to help maintain the battery. Say what?! Oh, and drive the car more so the battery connects to the alternator for longer periods. Huh?! At the same time, the service person said I needed new back brakes. The car had only 14,000 miles on it, and I am not a hard driver. My male friend suggested that I take the car to another shop to get the brakes tested, so I did. The female auto mechanic (Girls Auto Clinic in Upper Darby) showed me that I would not need brakes for another 4-5 months. If I needed brakes by June, the car would not pass the State inspection, and I'll get brakes then. It was not an emergency or need for brakes, as the Mitsubishi Service Department had stated. The expense would have been about $600 out of pocket for brakes I did not need if I had not checked with another shop. During such difficult financial times, the Mitsubishi Springfield service department should not coerce customers (women) into receiving services they do not need, meaning lying about the condition of my back brakes, nor suggest that I tow the car to Mitsubishi to get a battery that is only guaranteed to perform for 24 months. So people are expected to replace a battery every 24 months; really?! I think not! So, in general, these auto manufacturers are building cars like the telecommunications industry builds cell phones, which is to fail within two years of purchase. It's no wonder we see so many newer cars being resold when they become too expensive to maintain, so people just walk away from them. I will never purchase another Mitsubishi vehicle, nor will I recommend this brand to anyone.

feb, 2025 I'm still having issues a year later. This company hurt my pockets. I said it the week I…read morebrought my vehicle and I'll say it again 8ms later. Please do not buy any vehicles from this place. They will place you in a vehicle sure. But the results will be costly, as they knew they sold a broken car to me, admitted the fault but still only wanted to go through the cars purchase warranty. Which Is completely messed up. To buy a new vehicle and to have issues the very same week and to be talked to and treated the way I was will never leave my brain this is what they caused to good hard working people. Don't buy here.