The Salesman Rob was very helpful. and got myself and my mother into a 2018 vehicle. I would…read moredefinitely recommend them to family or friends and even if your credit is not that great you can still get a vehicle as long as your have a good steady income.

I have mixed feeling on the company. Honestly they got me with horrible credit and my fiancé with…read moreno credit into a car quickly. It wasn't the car we wanted but they did do everything they could to work with us which is all we could ask for. Obviously when you are working with bad credit you are always going to pay a little more. The salesman was amazing and they were really willing to work with us however he could.

Sent my car here for a no start issue. They kept my car for over a month with little to no…read morecommunication on what was going on. When I would call them myself I could never get ahold of them, and when I finally got my car back the radio no longer worked and I am still having the same issue I sent it for originally.

I recently purchased a car from the owner of the newly opened Darby Auto Center. It was a great…read moreexperience. I received personalized, informed service without the pressure I have encountered at other car dealers. While there are many cars on the lot that are immediately available, I had a specific make & model in mind; the folks at Darby Auto found my perfect car at an excellent price. I couldn't be happier! I will definitely buy my future cars here!

The process was easy and overall seamless, except for pick up…read more We were called on the day of pick up and informed about the driver's name and timeframe of the truck to pick up our vehicle. However, a different person without a truck came and completed handover of keys, put the keys in a lock box on the vehicle and informed us that the truck would come within the next 2 hours. It didn't and the car was blocking the driveway and a garage and I was leaving town after the weekend. I spent an hour on hold on the phone but a very nice assistant arranged for urgent pick up. She only failed to let us know of the expected pick up time on Sunday. We were not home (another vehicle in front of sold car in driveway) when the truck showed up unannounced but luckily we were just down the block. Car got picked up and money was in the account 2 days later. Lesson learned, if pick up is needed at a certain time, drop off car at Carvana location yourself, if that is a choice. We will do so with our next sale of car in a few weeks.

Earlier than expected and no hassle. The driver was very nice explained everything then loaded the…read morecar and gave us the check and away he went.

Vince Iacones is the best mechanic. They are incredibly knowledgeable, affordable, and always…read morewilling to work with you. One time, I couldn't get a ride, and they even lent me their car--that level of care is rare these days. They're easy to work with and always make sure my car is in top shape. I can't recommend them enough!

Very honest and keep their appointments. Great team there!! I highly recommend them for large…read morerepairs and maintenance

No I was lied too and I already brought a car from them traded my other car to get something I…read morewanted and I feel like the car get ready to break down on me already haven't even been a year yet.

Paul was great through the whole process, he texted me photos and contacted me several times since…read moreI was 6 1/2 hours away. I was looking for a specific SUV and a specific color, when I found he assured me we could work through the distance issue if I couldn't get there right away. After securing my letter of credit within 24 hours and making arrangements to purchase the vehicle the next morning, the other dealer there "swooped" in and sold in out from under us. I thought this was very unprofessional! There's needs to be better communication between the two salesman, if buying from here make sure you are there in person (which is difficult these days)!

The ONLY reason I didn't give them 1 Star is because I believe the salesman did the best he could,…read moreunder the circumstances. I liked the Finance Manager as well. As far as the rest of the experience, read below. I copied and am pasting the exact email I sent to the GM, Mr. Bob Benedetti, who thought so little of it (or me) that he didn't bother to respond. As written in the email, I tried to avoid making this a public issue, but since he didn't respond in almost a month, clearly he doesn't care. This review is titled: "DON'T LEAVE YOUR VALUABLES IN THE CAR"! "Mr. Benedetti, On December 30, 2017, I leased a 2018 Jeep Grand Cherokee from your dealership from (name redacted). While I am very happy with my vehicle and the final terms we negotiated, there are a couple of things that I feel need to be brought to your attention. (1) On a referral from your service department, I visited Mr. XXXX in your showroom about leasing a new vehicle. At that meeting, I informed Mr. XXXX that I had a brother-in-law who is a GM at another Jeep dealer in North Jersey, but to avoid traveling up there, I would give him the business if we could agree on acceptable terms, and I gave him all the information he needed to give me accurate numbers (credit, current lease figures, etc) After consulting with his sales manager, we agreed on a lease payment of approximately $550 for 36 months. Despite our agreement, on the day before i was scheduled to sign, I was told (assumingly at the behest of his manager) that I'd be paying $550 for 42 months. After strong resistance, the terms were then reverted back to the original numbers. I thought it was wrong of them to attempt to "bait and switch" me, but because of the convenient location and the fact that I ultimately got what I wanted, I proceeded with the transaction anyway. (2) This is my real issue. Days after turning in my previous vehicle, I discovered that I left a pair of Maui Jim's sunglasses in that car. I contacted Mr. XXXX on Sunday, January 7th and informed him on my discovery, and that I would be going to the car to retrieve them, since I still had access to it through UConnect. Mr. XXXX granted me permission to do so. After searching the car, including the compartment where I'd left them, I again contacted Mr. XXXX, and requested his help in locating them. After a couple of days without a response from Mr. XXXX, I told him that if those sunglasses didn't show up, that it would become an issue. Because of this ultimatum, Mr. XXXX responded and told me that the glasses were found outside of the car the day I turned it in (almost a week prior) and that the manager who found them was out of the office until the next day. The next day, I came to the dealership and spoke to this manager (I don't know his name, but I assume Mr. XXXX reports to him) and he told me I'd have my sunglasses in the morning because they were on his "kitchen counter". Why would my sunglasses be in his house?? To my surprise, he went on to tell me how much he loved Maui Jim's sunglasses! Unbelievable. I did receive my sunglasses the next morning, but my question is why nobody called to inform me once they found the sunglasses until a week later, and only then because I made an issue of it. I'm sure, with your company dealing with trade-ins on a daily basis, that you see people regularly forget items in their cars. Secondly, is it your company's policy for your employees to take people's missing property to their homes?? I wanted to voice my displeasure, but thought it was better for me to address you directly and privately, rather than on Yelp or a Jeep survey because doing so could damage your company, and particularly those within your dealership who try to do things the right way. I'm sorry for the long email, but I need to articulate everything I needed to say. I hope this letter causes positive change within your organization." Draw your own conclusions...

Horrible everything.. went in with one issue paid a ton of money assuming repairs were done…read moreproperly and they would stand behind thier work but left with the same problem and two others. Great job Jim (service manager)

Wonderful work on my car! Thank your staff for being so kind and informative…read more we will recommend your location to all of our friends.

Their representative Pierre is very creepy and unprofessional. He made multiple comments about my…read morelooks and body along with asking me my "type" in a guy. He also insisted following me on instagram. CREEPY. They ran my credit 10+ times and I received a letter in the mail that stated I was denied due to "insufficient down payment and no Trade-in". Mind you I was trading in my vehicle and we discussed that AND I was told they would give me 125% higher than market value but when I got there they said the person I was speaking to is working remotely from syria???? They also won't even let you LOOK at car without running your credit first btw! Even when I was leaving and I was getting into my vehicle Pierre then approaches me while i'm IN MY CAR LEAVING , leans into my window with his body. ( I was there with my sister and mother as well) Personally I would never come back or recommend any woman to come here.

Overly priced, even for those who are in financial trouble. Value is not worth the vehicle. By the…read moretime you finish paying off the vehicle, you then realized you paid double the price. Wolves in sheep's clothing. Technician service is also horrible. They only placed bandits on the problem until your warranty runs out . I purchased a pick up truck years ago, the A/C wasn't working, I took it there several times and they never fixed it properly. When my warranty ran out, then they were interested in giving me the attention I needed. I took it to another mechanic no problems at 1/2 the cost.

Car broke down 5 months after purchase with transmission problems, terrible customer service and…read morethis place scams people. I would not recommend this place.