What a terrible experience. Charlotte was condescending, unprofessional, uninformed, and rude the…read moreentire call. she and her Co-worker Carol allowed for my ex-wife to defraud me if an overpayment from our previous escriw payment, gave her legal advice, and never asked her pertinent questions that would have closed unethical and illegal loopholes in these types of situations. She hung up on me, laughed at me, and refused to rectify the situation. These businesses in these small rural towns are absolutely biased, prejudiced, and unethical. People of color stay away from this lady.

Carol did a great job; speedy and efficient adding renter's ins to my policy. I appreciate their…read morebusiness being in Winterset. My parents always had Charlotte and her excellent staff handling all of their insurance needs so I appreciate that they took excellent care of my parents. Thank u so much.

Great insurance office and staff. They are super friendly and deal with anything you need right…read moreon the spot. Very price competitive also

From the owner: We Protect Families, Livelihoods, And Futures, We've Been Serving IA And NE For Over 20 Years, We…read moreAre Very Involved In Our Local Communities, Well Known And Trusted. Services: Auto Insurance, Business Insurance, Commercial Insurance, Health Insurance, Homeowners Insurance, Life Insurance, Property Casualty, Retirement and Investment Services. Locations Facts: HWY 92 West on the bypass between Fareway Grocery Store and Cobblestone Inn. Right behind Cabin Coffee.

I love Cupp Insurance. I started with them back in 2000. Haven't looked back. About once a year…read moreor so they review my policies, let me know if I should stay or move to a different policy. They have given me advice on what companies to use in the future as well. If I have a question, I simply email Rob and he gets back to me in a very timely manner. I use Cupp Insurance for both home and auto, I have only ever had one major claim that i had a issue with my insurance company. I told Rob about it and he went to bat for me!

If you want a local home town agent who looks out for your best interests does what they say…read morethey'll do and cares for their local customers than please go elsewhere. I went to their local office asked that my car policy be un-bundled from other car owners in the household because the other car owners sold their vehicles. They quoted me a premium for just my car, took my check and didn't bother to communicate with the large insurance company who cancelled me without notifying me directly. I drove by my local Cupp Insurance Agency twice a day who never bothered to contact me or anyone in my household to advise I was cancelled! They even stated their notes in their computer confirmed my request to pay for the premium for only my vehicle. Because they neglected to cancel the sold vehicles policies and didn't un-bundle my car I was cancelled, driving around for a month un-insured and have been turned over to a Collection Agency for not paying a premium on sold vehicles they neglected to cancel. After all they already collected their money they left me to fend for myself with the big insurance company and would not communicate their error was the cause of all this frustration. Way to go! Local Cupp Insurance Agency.

Janel Ketelsen is excellent! She is very responsive and has always provided me with the best…read moreinsurance options. I highly recommend you give Janel an opportunity!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Des Moines, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Paula is Not a very truthful agent. Basically lied as to why they couldn't write me a policy…read more First time I had coverage with them, the Sales agents came across as very pushy which me me very defensive the first time I had a policy with them. I canceled business with them because I no longer needed a policy with them. Now since I have a "reputation " for being rude, instead of telling me directly, they lied as to why they couldn't write the policy. State Farm is there!

From the owner: As an Independent agency, we are able to give each of our customers personal attention and…read moreone-on-one consultation services that take all of your interests, questions, concerns, and unique coverage needs into consideration when shopping the market for the best policies available.