KUDOS to the people at Empire Tire. Even though they were very busy they fit me in and were…read more very friendly. I would recommend them to anyone. Thank you for your help.

We were on a roadtrip from MN passing through Glendive when our tire pressure system monitor…read moresignaled that we had low tire pressure. We were a little paranoid since we had a flat tire last week. We brought our car to the Ford dealership in Glendive and talked with a phenomenal lady named Hannah who said she would have our car looked at promptly. We waited for less than half hour for them to look over our tires. The tires ended up being fine. They didn't even charge us for the service. Outstanding service and epic kindness from Hannah! Please give Hannah a raise, she is a huge asset to your dealership.

I've been buying vehicles here since 2003. I also started servicing my vehicles here in 2014. The…read moreservice dept was a little shaky at the beginning but many improvements were made that made it way better. The staff responds very well if you are courteous and respectful. For my newest vehicle they went out of their way to fulfill my laundry list of "must haves".

Without Rick and his team, we would be leaving a car in Miles City while we continued on to…read moreWashington. They diagnosed the problem quickly, gave us an easy to understand solution, and quoted us a day to get the part in. When we found one ourselves and were willing to travel for it, they obliged us by staying until we were back. After less than 20 minutes of labor and a test drive, the car is back running with some recommendations on what to work on next. Even with some other customers' cars in the shop, they recognized our need and sympathized so we were able to get it all done in a day. I don't get the impression they did that lightly, either. Don't assume they'll drop everything to help every single person who walked in. We were fortunate and grateful for their grace. My sister and her husband will be able to afford the fix easily and make it to their new home with both cars intact. I'm glad our problem happened so close to the city so we were able to find Automatic Transmission Systems.

After moving to Idaho from Ohio we made arrangements for our Mom and her friend to bring our pickup…read morefrom her house in MN and to meet us in Billings MT. As they drove through Miles City the pickup acted odd and boiled over when they stopped. They were referred by a local to go see Rick. Rick was exceptional and treated the 2 ladies like family members. He determined that my 09 Dodge Ram needed a water pump. He went our of his was to get parts and call in extra help to assist. He made sure that Mom and her friend could get a room overnight. All told the delay was minimal due to Rick and his employee. The fee's were good for the circumstances and where he could have overcharged me for the "emergency service" I feel he did not. I would recommend his shop for services any time. Thank you Rick and the guys for the assist!!

Highway Robbery! DO NOT GO HERE. I was charged $485 to replace a wheel lug bolt. Had to stay in…read moretown overnight and wait most of the next day. Upon leaving town I asked another shop what they would charge me and they quoted me $20 and they were unaware of my experience with the thieves. MCT fed me a line of BS and I had to pay because I had no choice. Doing that to travelers is just wrong!

Had the worst experience at Tire rental Miles City it took 4 hours to change two tires then they…read morebroke two of my lug nuts said it was my fault and charged me $25 a lug nut the only good experience I had there was seeing them in my rearview mirror I will never go back

The service department is trash, they're disrespectful to their customers, they've shown that they…read morehave zero sympathy for anyone having vehicle trouble. DO NOT YOU BRING YOUR VEHICLE HERE!!!!!!

Worst place to diagnose a problem. Had vehicle towed. sever days later they said nothing was wrong…read morewith it. Drove 7 hrs to pick it up broke down 30 minutes down the road. Would not refund diagnoses. Someone tried to steal my trailer brake there. FIND ANOTHER PLACE

Great price lower then anyone around dose an fantastic job dose the job right doesn't cut corners…read moremost honest mechanic around

From the owner: I am a fully mobile mechanic service specializing in heavy duty and medium duty repair. I service…read moretransmissions, engines, suspension components, drive train components, and electrical diagnostics.

Be aware of this business and stay away! I lived in Glendive for a few months and wasn't familiar…read morewith any of the businesses. I needed work done on my car and asked around with the locals. Three people warned me that Robin's will cheat you out of your money. I made the choice to go to Berg's instead and was glad I did, because Robin's had misdiagnosed the issue with my vehicle. Since that experience, I have had even more negative experiences with this business. I had temporarily left my car with a neighbor when I moved out of Glendive. Due to miscommunication my car was towed and the tow operator was Robin's. I was completely unaware that this had happened and was in another state. When I went back to get my vehicle, Robin's charged me such an exorbitant fee that I was forced to sign my title over to them. This was done without them making any attempt to contact me. They claimed they didn't know who owned the vehicle even though my registration was in the car. Since then I have contacted legal services who advised me that what they did was illegal. However, Robin's was rude and threatening and I was clueless as to the law. Please go anywhere else! I have heard good things about Rolling Rubber which is right down the street.

My 2014 Honda Civic lost its drain plug on the highway. I pulled over called Robins Service because…read morethey are the only place open on a Sunday in this town. He towed my car put five quarts of oil in it and a new drain plug and charged me $180! I made it to my destination and took my car to the Honda dealer! They found that the drain plug that was screwed into my oil pan was oversized and had stripped my oil pan! They also found that the bottom cover was not put back correctly and I had to replace the entire oil pan, drain plug, then pay for an oil change and for them to clean all the oil out from underneath my brand new car! I called Robins Service back and let them know how much damage they caused to my brand new car and I was hung up on repeatedly! The owner is very rude and said, "I'm not reimbursing u a dime"! So I'm out off the $180 for the oversized drain plug, plus I'm out of over $800 from fixing the problems that Robins Service caused on my brand new car, replacing the oil pan and correct size drain plug and oil change, which was mandatory! Bottom line if you choose Robins Service you loose! If your stranded on a Sunday in that town, save yourself the trouble get a hotel and wait til Monday and get your car serviced at a reputable business! Anywhere but Robins!

Had a tire blowout 35 miles south of Miles City and was unable to lower the spare tire. Called…read moreRolling Rubber and they were able to dispatch a service truck to cut the spare loose. I decided to replace all 4 tires to avoid any further problems. Pricing was fair and the service was top notch. I believe Casey was our technician that took care of us and did a good job. Thanks to all that helped.

Our 2002 Toyota Landcruiser was riding loud and rough on the highway. We received a great deal on 4…read morenew tires that were in stock and complete front end repairs and alignment. The employees were knowledgeable and helpful! Would definitely recommend them. Oh, and they had great popcorn.

The fuel pump on our Subaru Forrester failed while driving across the states. We were towed to…read moreNotbohm and received steller service from start to finish. Every single employee we encountered asked what they could do to make us more comfortable and showed genuine concern for getting us back on the road. A special thanks to Justin and Tim (service desk) who arranged a loaner vehicle and kept in constant contact. Their positive attitudes kept us calm and hopeful during a very stressful time. Back on the road roughly 24 hrs later :)

Best Service in Montana. We are from western Montana, had been having issues with our 1 ton Chevy,…read moreit had been to several other dealers. We were broke down again in limp mode driving through Miles City, they got us in on a Saturday and got our truck fixed in a very short time!! Thankful for their help and promptness on getting us back on the road!