I ordered three shirts for my nephews memorial service in May! When I returned home to Oklahoma and…read morewashed the shirts the lettering came off. I called and was told they would refund the money if I sent them back. I sent them back on June 6,2023 and never got a response from them! On August 1, 2023 I called and was told they were extremely busy but they would remake my shirts and get them shipped out, their excuse being they didn't have a way to communicate or contact me. However I paid with PayPal using my email, I called so they have my number and I reached out to them on Facebook, not to mention I included all my information when I returned the damaged items! Long story short we are now in October, 5 months after my initial order and I still do not have a refund or my merchandise! This has been a nightmare! The shirts were quoted $15 each, when I went to pick them up they were not ready. I asked if I could change the style of shirts since they were not made! The lady said yes it will be an additional cost, it went from $45 to $88! I waited for them to be made in 15 minutes I was told not to wash for 7 days! I'm not asking for anything I do not deserve! After waiting 5 months I believe they owe me a refund! Frustrating when I'm states away, because if I lived in California this matter would have been taken care of! Don't let my location give you a reason or excuse to jack me around! I want a refund!

Love this place! The family did such a great job on the baseball hats people were trying to buy…read morethem off our heads at the coast!!! I'll be bringing them more business, for sure!

Hands down the best customer service I've ever experienced. Huge shoutout to Thomas (owner) and…read moreIshh, who runs the embroidery -- both of them are awesome. Tommy truly loves what he does and it shows. He genuinely enjoys helping people, and I was honestly stunned by the level of customer service he provided. Ishh was just as solid -- great communication and made sure everything I wanted was exactly what got done. No guessing, no stress. I showed up last minute with no appointment and they still took me in and treated me like a priority. They really took care of me and made sure everything came out exactly how I wanted. You can tell their main goal is to help you and make sure you leave happy -- and that's exactly what they did. Don't think about it twice -- if you're looking for a spot for your company or personal stuff, this is the right place. First time here and definitely not my last. 5 stars all the way If you need quality work, hit them up: Thomas T. Nakazawa (Owner) (559) 431-1598 (559) 917-0679 www.stitchmastersfresno.com thomas@smfresno

Thomas and staff did an amazing job on my Tooth Bag for school. I am a teacher and he embroiders…read moreseveral bags for me that I use with my students. I have been working with him for about 20 years. He is always so friendly and treats customers like family. He goes above and beyond to help customers! Thank you Thomas!

Outstanding quality as well as communication. I will definitely be back! Happy to be showing off…read moremy new Veterans hats.

Veteran owned and operated!! Corey is great and does great work at a great price. He made 4 hats…read morefor our podcast, they are great and he was super fast!!! Thank you Corey!!! 5 plus stars!!!! We love our hats!!! You are simply the best!!!!

My organization was having a training in Fresno and needed custom shirts made. Our LA printer…read more(where I'm based) couldn't do them in time. So, in a pinch, I got on Yelp and made one phone call to American T's. Dorie picked up the phone at about 3:30 pm on a Tuesday, for shirts that absolutely had to be ready by Friday night. I thought it would be impossible, but after talking to Dorie she thought she could make it work. We were emailing back and forth late that night to set up the design. In fact, she talked me out of my initial design because she thought she could save us some money with a similar golf polo for half the price! We just picked up the shirts (Friday afternoon) and they look great. The team is really excited to have them. She really didn't have to work so hard for the order - it was our mistake to leave it to the last minute, but she made sure it happened. It was refreshing to work with a company that took such pride in their work, thanks again!

Completely satisfied with results 100%!!! The prices and…read morestandards of American T's Is second to none.

I give them a five star. The reason I give them a five star I have been coming here since 2012 with…read moremy Topaz 30 Viking sewing machine that I purchased from her and it has been incredible. She does all the teaching never charges you for a class it's covered with your machine when you purchase. She honors everything about her machines and will do everything possible to get you up and running, she even loans you a machine if yours has to be in for repairs! Best place in Central Valley! I won't go anywhere else!! They honor everything they sell!!!

Is there a negative star? I went there looking to spend money to buy a new sewing machine to start…read moreone of two projects and money was not the issue. Two ladies stared at me so I guess I didn't fit their dollar quota. Too bad for them. I literally looked and touched the machines while they watched me for over 10 minutes without them ever talking to me. So I left and went down the street and bought a Berina after they spent time with me showing how they work and what I needed for my projects. Yep. Spent $3000 more than I went to spend but worth it for customer service. These ladies suck.

Print theory is the most legit. Best screen print, embroidery and whatever you want printed place I…read moreknow of. I'm picky with all my stuff and always have been, print theory met my standards and beyond. If you need anything trust me call print theory. Sarah and her crew will take care of you.

Amazing service! Very quick response, great prices and quick turn around. They even gave me a…read morebetter quote on t-shirts by adding 4 more which greatly lowered the price point. Highly recommend!

Would not recommend this place to no one they have very bad communication they print stuff without…read moreeven getting it approved. They wrapped my truck and I literally took the wrap off. Didn't say nothing at the moment. My logo doesn't even have yellow on it and I don't know where or who got the idea to put yellow in my logo they still owe me shirts till this day and did not meet the due date they promised I was supposed to get them last week if I could put zero stars I would but sadly it makes me put one

Highly Recommend this place!!!…read more Great place to get custom shirt designs & embroidery work. Very high quality at a competitive price. The staff there are helpful and Cesar is great at explaining the process in detail and answering any questions you may have. Best place in Merced, hands down.