Visiting You Senior Home Care is a smaller business but they provide top notch care. They were…read moreimmensely helpful to our family as we arranged for some extra care. Chett was very responsive to our situation and provided quality care for our needs. I cannot recommend this company enough for those who are looking to give seniors some extra support at home.

Really great staff! Always available and doing whatever needs to be done to meet the clients needs…read more Would recommend Visiting You Home Care to anyone looking for reliable home assistance.

My Mom had to have surgery and Home Health/Physical Therapy services were needed. Synergy Medical…read moreServices came and they are the most compassionate, capable people. When they first started coming my Mom was in bed most of the time. When physical therapy finally had to come to an end; she is up walking, moving and is so much happier! They helped get her good durable equipment and were ready to answer any question. If you or a loved one needs home health and/or physical therapy they are THE place to call! Anyone that has a loved one that needs care, call them with complete confidence that you will get nothing less than the ABSOLUTE BEST!

Todd and Carly Harrell own it and have a scheduler by the name of Laurie. Todd is unresponsive to…read moreclient's concerns, and Laurie will change the schedule of home health aids without informing the clients. She is also is fond of juvenile, malicious gossip and telling untruths about the home health aids and CNAs. On the other hand, the personnel who visit clients' homes are conscientious and professional. It is unfortunate that this company is also contracted with the Council on Aging, because it means they get business from people who most often have no other alternative. I could never recommend them based on the poor customer service of the owners, and the wholesale unprofessionalism of the scheduler.

In early February I was conducting interviews for an in-home health care person for my father. A…read morerepresentative from Home Instead came out. He was here less than 10 minutes. He gave me a list of all the things for which they charge extra - mostly administrative issues and having a nurse come out - and then pushed hard to have me sign a contract. When I declined saying I was interviewing several companies, he said that if I didn't sign now, it would be unlikely that they would be able to take my father as a client. That's probably a good thing since I would not leave my father in the care of such rude and pushy people.

Kindred at Home saved my life! On a routine visit an alert Kindred nurse observed my pulse rate…read morewas 40! She immediately called my primary care doctor and my cardiologist. As a result I had a pacemaker put in, which prevented me from fainting, falling and/or a serious heart attack. As far as I'm concerned Kindred at Home saved my life!

I have been dealing with cancer and surgeries and needed in home health. I have been very…read moredisappointed with the majority of people and dealing with the company itself. I had a very nice young lady help me with my showers and coming to check on me. A couple of the nurses seem to really care and make every effort to help and one in particular was great and caught an issue I was having and helped me greatly. I have had other nurses that never bothered to call to let me know they were coming and just generally had lousy attitudes and I felt very put down by one and she just did not care at all. I called and spoke to the manager and got blown off. I talked to home office and got the same from them. I got therapy and it was working and then they decided to stop it. They just dropped me and for the nurses visit never even sent someone to clear me for the last appointment. I would find another company.

Always on time completes every job with no complaint for over two years very professional always…read morewith a smile

From the owner: Family-Owned, Homecooked Meals, Sitting Service, Companionship Services…read more Services: Adult Sitting, After-Hours Answering Service, Companionship, Compassionate Care, Disabled Sitting, Elderly Sitting, Homemaking Services, Loving Care, Notary, Reasonable Rates, Transportation, Veteran Sitting, No Contracts or Long Term Commitment.

This is a great company to be employed by. They offer a full support system for their clients and…read moreemployees. Quality care, professional staffing and great work environment.

Whether you need full time caregivers, or looking to supplement your loved ones current healthcare…read moreplan, the people at homecare COMPANIONS LLC are ready to help. They have provided me with the peace of mind I needed with mom in the hospital over the last month as their caregivers added a second level of assurance at a time when so many facilities are shorthanded or have a lower ratio of CNA's to patients. Their caregivers become part of your family and allow you to focus on your own wellbeing while your loved one is comfortable and safe, whether they are in a medical facility or at home. Make the call today, for you and your entire family.

Touching Hearts Senior Care has been in business for 11 years in Mobile. Owner, Gina Germany,…read morespecializes in dementia care and education. I am very impressed with her continuing education in the field and the fact that she cares for her patients wherever they may be. Whether at home, in the hospital or assisted living, Touching Hearts will be there. I have not had to avail myself of their countless services, so my endorsement is more about Gina as a person and community leader. Here are some of the services the company offers: Fall prevention, transportation, meal prep, medication reminders, bathing, dressing, shopping, errands, housekeeping, laundry, Alzhimers and Dementia Care.

Gina Germany, owner, is devoted to helping elders and their families. Her excellent staff are very…read morehelpful and knowledgeable. She is an expert on Alzheimer's care. They have a very careful vetting practice for their caregivers and continuing education. I attended the award's luncheon for the caregivers and I was so amazed at all the great people there.

Never send a loved one to the Havens...unfriendly nurses, dreadful food , phone calls not returned…read more I actually was filling out admission paperwor husband after he had been there 5 weeks! Social services is poorly run. My husband couldn't be Moved to a new facility when planned because the staff didn't get the paperwork done in time, even though I gave them a weeks notice . Beware of this place!

Just came from visiting a friend who is a resident there. The place was very clean, staff were…read morefriendly and helpful. My friend said the food was good much better than in the hospital. I would go there if I ever needed a place to stay.

From the moment our loved one arrived, the staff did not seem to recognize that he was actively…read morebecoming paralyzed. That first hour was when we realized it was happening, yet the facility acted as though this was something we already understood and knew how to manage. We were completely lost. In fact, Gretchen and I were discussing whether we should simply ask for a dose of pain medication and take him home. We had to repeatedly ask for a doctor to explain what was happening. One male doctor was very poor at communicating and did not provide clear answers. A female doctor was much better and genuinely seemed to care, but it was obvious this was not a situation she handled often. Looking back, I believe he may have been better served either in the emergency room or at home. We came expecting his pain to be managed so that he could return home. Instead, what we thought would be a short stay turned into nearly two weeks. Throughout our time there, the physicians often seemed only partially engaged and behaved as though patients and families had unlimited time. For people facing the end of life, that approach is unacceptable. We also experienced a lack of professionalism from some staff members. We overheard gossip about our family. His door was rarely closed unless we closed it ourselves, and we repeatedly had to ask staff to knock before entering. One nurse loudly stated, "Don't let him get an IV; hospice killed my husband." Another nurse told me that if I stopped giving him sugary foods, he would probably pass away faster. These comments were inappropriate, unprofessional, and deeply upsetting. It often felt as though the staff were not accustomed to caring for a patient who could clearly communicate his condition and advocate for himself. No one was openly cruel, but there was little consistency in care. Every nurse seemed to have a different approach, some better than others, and there was no sense of a coordinated treatment plan. For someone who is dying, that inconsistency is frightening. When we were preparing to leave, he was so heavily medicated that he could no longer provide coherent answers, so I began speaking on his behalf. As his medical power of attorney, I was responsible for making decisions and advocating for his care when he could no longer effectively communicate for himself. We understood that he needed to be on oral medications for 24 hours before discharge. Unfortunately, he was experiencing significant pain, and I was exhausted and overwhelmed. I asked our favorite nurse to seek approval from the doctor for IV medication. She did everything she could to help us, but the doctors moved so slowly that it often felt as though they forgot hospice patients and their families are operating under urgent circumstances. When he was finally discharged, the doctor failed to prescribe enough pain medication to last through the weekend. We also did not receive the suction equipment or oxygen until the night he died, and even then, essential components were missing. The equipment was largely unusable. I ended up using a baby bulb syringe to keep his mouth clear. I want to acknowledge that the hospice nurses who came to our home were excellent. They did everything they could to support him and our family, and we are grateful for their care. Unfortunately, our experience with the on-call physician during the night of March 14-15 was extremely disappointing. CVS identified a dosing issue with a narcotic prescription and needed clarification from the doctor. Despite repeated requests, the physician would not speak with the pharmacist or correct the prescription. Instead, the doctor reportedly told the pharmacist to resolve it themselves. Gretchen arrived at the pharmacy around midnight and was not able to leave until approximately 3:00 a.m. because the issue remained unresolved. This occurred while we were caring for a dying patient at home and urgently needed the medication. During that time, I remained at home caring for him. Because of the delay caused by the unresolved dosing issue, I had to crush his medications and mix them with apple juice to help manage his pain and keep him comfortable while we waited. Fortunately, the medication was eventually obtained, but only after hours of unnecessary stress, frustration, and uncertainty during some of the final hours of his life. No family caring for a dying loved one should have to endure that kind of situation because a physician would not promptly work with a pharmacist to resolve a narcotic prescription issue. I want to be clear that there were individual nurses, both in the facility and in our home, whose kindness and compassion meant a great deal to us. We are grateful for the care they provided and for the effort they made under difficult circumstances. However, when I look back on the overall experience, I cannot honestly say that the hospice organization itself provided the level of support we expected. In many ways, it felt as though w

Stay away. While many of the individuals were good, overall, the service and especially the…read morecommunication was awful. They miscommunicated nearly every aspect of care. The final straw is that our mother is in critical condition, requiring morphine every hour and the LPN who is taking the next shift doesn't show and all the answering services says it they are making calls. But they don't call back. The current LPN has been here 13 hours. Vitas doesn't seem to think this is an issue worth escalating. There are many more examples: not bringing supplies, telling us a nurse was coming at 6pm and no one shows until the next day (after several calls), resources showing up not knowing anything about our mom's condition, it just goes on and on.