I give these people zero stars for their dishonesty. They promised me a "military discount" which…read morethey never delivered on, not that I was expecting it, but they offered it up front. Next, they didn't help negotiate my tax debt after I used my IRA as a first time home buyer. They made the assumption that I was "guilty" of something, when all I needed to do was purchase a home. Third, when I went into their business office to pay my balance, I left with a receipt, and the following Monday I received another bill in the mail, that was postmarked the day before I entered their offices to pay my final bill. When I called to question the bill, both the office manager and Mr. Sumner refused to talk with me over the phone and neglected my further calls, and failed to give me an explanation. I wouldn't recommend this group to anyone. They had the gall recently to send me a letter referring to me as a "client". I have no intention of ever setting foot inside their business, and I've warned several people to not do business with this group. You won't be happy with their business either, and they'll keep you dragging on for years doing as little as possible and offering no solutions to resolve tax issues. I had the best solution by contacting legal aide, something I should have done from the start.

Receptionist answering phone today was very rude and unprofessional…read more Hung up the phone on me 2 times. This employee should be terminated from your company. Who would want to have there company represented by this employe.

From the owner: Here at Martin & Hanway CPA's, we understand that financial accountability is important to the…read moresuccess of every organization. We provide our clients with tailored services and trusted experience along the way to ensure you meet your business and personal goals.

We had an appointment scheduled today at 8:00 and the technician cancelled the appointment. Been…read moreover a week waiting on this appointment and then a no show and saying it was cancelled. This is the second time they pulled this BS. Worst cable company I've ever seen in my life. If there were another option for cable I'd recommend it. So cancelled our appointment and can't get us rescheduled for another week. This means over 2 weeks without cable, I hope they don't try and send me a month invoice, it might be lawyer time.

Optimum Sales team will lie to you to get you to sign up for service. I was promised a promotion…read morethat would be $10 for internet and $25 for mobile service for 3 year locked price. However, the young punk who promised me the promotion lied through his teeth. The promotion never existed and instead of getting what I was promised I was given a promotion where I have to pay $20 for internet and $35 for mobile, for the next 1 year, not 3. I wish I could meet the sales rep that I spoke to so I could punch him in the face. Optimum will lie to you just to get you to sign up, and then when you do, they will increase the monthly charges (in my case $20) and just "hope you won't notice". If you do notice and try to call optimum, they will bounce you around like crazy. Internet and mobile are two separate departments. I got bounced between different departments and I kept getting hung up on. I asked for Sales and got transferred to bill. I was on the phone with these guys for over 2 hours trying to get my bill straightened out only to be told that there is nothing that they can do and that "it is what it is". I am currently looking for a new ISP and mobile service provider.