I can not Impress on you what a great job this company…read moredoes. I had NO grass in my yard. Within 6 months I had the best lawn on Old Manor. My bushes in front were dead They pulled removed them and created a flower bed that I was proud of. The next job was burying the French drains in the back yard. That also went without a hitch. My favorite thing they did was to remove the rain gutters and replace them with beautiful rocks the water drained off that looked so much better. They also installed a fire pit in our back yard that was beautiful. If you want to hire someone that does great work, shows up and is so easy to work with this is your company. Everyone from the owner to the technicians were a pleasure. I can not say enough about them.

My sprinkler system was already turned on and operating before Four Star Lawn Care came out. I did…read morenot hire them simply to turn the system on. The purpose of the service call was to adjust sprinkler heads and address a leak. The estimate given to me by phone was $100, and I was also told there was a $75 minimum service charge. After Four Star Lawn Care performed the service, my sprinkler system was left in worse condition than before. Based on my observations after their work, multiple zones are now watering improper areas, including my fence, the side of my house, landscape beds, and other areas that should not be receiving that amount of water. The system is not properly watering the lawn as it should. There is also significant pooling and flooding in my backyard. Four Star Lawn Care later sent a written message stating that their team had completed the sprinkler system service and performed a "full system check." Their message stated that they inspected the controller settings, ran each zone, checked for leaks, adjusted sprinkler heads for proper coverage, and confirmed the system was watering efficiently. That statement does not match the actual condition of the system after their service. The system was not watering efficiently after they left. It was misdirected, causing flooding, and damaging my yard and landscaping. Four Star also later described the service as including "turning on the system and fixing the leak." That description is inaccurate or misleading because my sprinkler system was already turned on and operating before they arrived. I hired them to adjust sprinkler heads and address a leak, not simply to turn the system on. The flooding and improper sprinkler adjustments have caused or contributed to damage to my grass, plants, landscaping, soil, mulch/rock beds, and areas along my fence and house. I have photographs showing standing water, saturated landscaping, and improper water accumulation after their service. There is also a billing issue. The amount I understood from the phone estimate was $100, but after the work was performed I was billed $150. Four Star later referenced a higher amount for the service and stated that additional work could be billed when they came back out. I dispute the billing because the system was left worse than before, and the description of the work performed does not accurately reflect what was requested or what occurred. I contacted Four Star Lawn Care after the service and told them that their workers had plugged in or activated a zone that should not have been running and that my backyard was flooding. I also asked why no one was responding to me. I did not receive a timely or adequate response resolving the issue. I am requesting that Four Star Lawn Care do the following: Return promptly and correct the sprinkler system at no additional charge; Properly adjust all zones so the sprinklers water the lawn and intended landscape areas, not the fence, house, or improper areas; Correct the flooding issue caused or worsened by their service; Reimburse or credit the disputed service charge because the system was left worse than before; Pay for or reimburse the cost of damage to my grass, plants, and landscaping caused by the improper adjustment/flooding; and Provide a written explanation of what work was actually performed, what zones were changed, and why the system was represented as fully checked and operating efficiently when it was not. I attempted to resolve this directly, but the company has not adequately responded or corrected the problem.