They had eyes drops so I was happy. My poor little eyes were tired and irritated. Some drops…read morefreshened them up and made me happy again! Wooohooo!

To the pharmacy manager and pharmacist at the Walgreens on West Walnut Avenue/Dug Gap in Dalton:…read more Shame on you. Last night, my close friend Lisa was actively dying. She had just been sent home on hospice, and while I was there saying what could be my final goodbye, she began experiencing severe distress. Hospice immediately called in comfort medications--medications that weren't optional, weren't for convenience, and weren't something that could wait until tomorrow. They were ordered to relieve the suffering of a dying woman. A family member rushed to your pharmacy and arrived approximately 10 minutes before closing. Instead of showing even the smallest amount of compassion, they were told the prescriptions would not be filled because it was too close to closing time. Your solution? Send the family to Chattanooga to find a 24-hour pharmacy. After making that drive during one of the worst nights of their lives, they were told the wait would be another two to three hours. Think about that. While a family was gathered around a dying loved one, instead of being able to focus on comforting her, they were forced to spend precious time driving from pharmacy to pharmacy because your store chose closing time over compassion. Hospice comfort medications exist for one reason--to prevent unnecessary suffering at the end of life. Every minute those medications are delayed is another minute of pain and distress that no dying person should have to endure. Policies matter. Hours matter. But humanity should matter more. I hope Walgreens management thoroughly investigates what happened and asks whether this is truly the standard of care they want associated with their name. No family should ever have to beg for comfort medications while saying goodbye to someone they love. To the hospice nurse who came out in the middle of the night and to Dustin Saylor for helping secure the supplies needed to care for Lisa--thank you. You demonstrated what compassion actually looks like. You were the light in an otherwise heartbreaking and infuriating night. Lisa deserved comfort. Her family deserved better. Walgreens failed them.

First all the location is perfect. It's right off I75 and I think only 2 traffic lights between it…read moreand the interstate. There is a nice big parking lot and the store is usually in nice condition with lots of stock of the things I need.

it got everything I need, it right off the highway. I go before I leave town. The gas station is…read moreright around the corner. perfect before shopping.

We are so fortunate that this place is just around the corner. The absolute best in customer…read moreservice and neighborly hospitality. We trust them with all of our prescription needs and appreciate the attention to and promptness of every order. Limited hours in the evenings and on weekends, but not enough of a negative to take away from the 5 star service.

From the owner: Top pharmacy in Rocky Face, GAread more

Sweet, caring and professional staff that truly cares about their patients. I love their gift shop…read moretoo, they are the best!!

Terrible customer service I will be moving my scripts!!!!! Only us d them twice and both times I…read morewas treated poorly and the pharmacist is extremely rude!

Worst customer service around. I've waited upwards of 30 minutes at the drive through WHEN the…read moredrive through is even open. My doctor will electronically send over scripts and I've waited up to 24 hrs before even trying to go pick up and they won't even start on it until I show up. I've gotten text messages that my Rx is ready and when I show up the rudest tech in the world will inform me she's got nothing for me. I've used the app feature that lets you pay before you get there for "speedier checkout" and the pharmacy tech(the same rudest one in the world) who rang me up kept repeating "you can't do that" it will be $20.00 instead of just asking someone how to complete the transaction when someone pays online; after going back and forth for like 10 mins I finally just paid again and had to go back the next day to get refunded. I'm currently in the processes of transferring my prescriptions as my refills come due. I know its Walmart but a little common courtesy is never out of place.

The internet said they closed at 9pm but when i arrived at 8pm they already closed..... how is…read moreworking individuals supposed to pick up their prescriptions?? If you're supposed to close at a certain time then don't close early.

This CVS has awful customer service. Every time I go to pick up my prescriptions it takes an…read moreextremely long time. Lots of the staff are inconsiderate and highly unfriendly.