They had eyes drops so I was happy. My poor little eyes were tired and irritated. Some drops…read morefreshened them up and made me happy again! Wooohooo!

To the pharmacy manager and pharmacist at the Walgreens on West Walnut Avenue/Dug Gap in Dalton:…read more Shame on you. Last night, my close friend Lisa was actively dying. She had just been sent home on hospice, and while I was there saying what could be my final goodbye, she began experiencing severe distress. Hospice immediately called in comfort medications--medications that weren't optional, weren't for convenience, and weren't something that could wait until tomorrow. They were ordered to relieve the suffering of a dying woman. A family member rushed to your pharmacy and arrived approximately 10 minutes before closing. Instead of showing even the smallest amount of compassion, they were told the prescriptions would not be filled because it was too close to closing time. Your solution? Send the family to Chattanooga to find a 24-hour pharmacy. After making that drive during one of the worst nights of their lives, they were told the wait would be another two to three hours. Think about that. While a family was gathered around a dying loved one, instead of being able to focus on comforting her, they were forced to spend precious time driving from pharmacy to pharmacy because your store chose closing time over compassion. Hospice comfort medications exist for one reason--to prevent unnecessary suffering at the end of life. Every minute those medications are delayed is another minute of pain and distress that no dying person should have to endure. Policies matter. Hours matter. But humanity should matter more. I hope Walgreens management thoroughly investigates what happened and asks whether this is truly the standard of care they want associated with their name. No family should ever have to beg for comfort medications while saying goodbye to someone they love. To the hospice nurse who came out in the middle of the night and to Dustin Saylor for helping secure the supplies needed to care for Lisa--thank you. You demonstrated what compassion actually looks like. You were the light in an otherwise heartbreaking and infuriating night. Lisa deserved comfort. Her family deserved better. Walgreens failed them.

I'm a 52 yo disabled nurse, so through work and my own experience's, I have dealt with a LOT of…read morepharmacies; more than the average person for sure! The pharmacists at Processional are very experienced & knowledgeable, besides that, they go out of Bri their way to REALLY help, whether you are a customer of theirs or not (they don't even bother asking!!). As a nurse, when I ran across one of those weird, unusual circumstances and needed additional help, Professional Pharmacy is one that I ALWAYS kept on speed-dial. They were ALWAYS willing to help out, even if it did not relate to one of their patients; they would even take time out of their busy day/schedule to research (when necessary) and then they would call me back. I live in Ringgold, Ga., & I STILL use Professional pharmacy! They ALWAYS keep my medication in stock so that I NEVER run out, which was a constant problem at the other pharmacies (in Ringgold and other Dalton pharmacies, where I would wind up going anywhere from 3 days to over a week without my medication!!! UNACCEPTABLE!!)). Their hours are even AMAZING, and are very convenient. The only negative that I have is that there isn't a drive thru, and I only say that because I have severe back issues ands sometimes just getting out of the car is a hardship.

They should change the name to Unprofessional Pharmacy. This is the most uncaring pharmacy I have…read moreever used. After filling my prescription, they denied to fill it the next month. Even after I drop if off a week early and they said they could fill it, they decided they wouldn't. My doctor even called to tell them how unprofessional they were in how they handled this situation. Followup - Jason, the lead pharmacist called after hours to try to help. I greatly appreciate him reaching out, expressing concern, and attempting to help.

First all the location is perfect. It's right off I75 and I think only 2 traffic lights between it…read moreand the interstate. There is a nice big parking lot and the store is usually in nice condition with lots of stock of the things I need.

it got everything I need, it right off the highway. I go before I leave town. The gas station is…read moreright around the corner. perfect before shopping.

We are so fortunate that this place is just around the corner. The absolute best in customer…read moreservice and neighborly hospitality. We trust them with all of our prescription needs and appreciate the attention to and promptness of every order. Limited hours in the evenings and on weekends, but not enough of a negative to take away from the 5 star service.

From the owner: Top pharmacy in Rocky Face, GAread more

Sweet, caring and professional staff that truly cares about their patients. I love their gift shop…read moretoo, they are the best!!

The internet said they closed at 9pm but when i arrived at 8pm they already closed..... how is…read moreworking individuals supposed to pick up their prescriptions?? If you're supposed to close at a certain time then don't close early.

This CVS has awful customer service. Every time I go to pick up my prescriptions it takes an…read moreextremely long time. Lots of the staff are inconsiderate and highly unfriendly.