Trevor was great to coordinate service with and got me on the schedule right away! He communicated…read moreefficiently and took time to explain what needed to take place. Jared came out to the house and fixed a leaking gas pipe and replaced some joints that were also leaking. So thankful they got me taken care of quickly so I can enjoy hot showers again! Highly recommend!!

I called Quality Plumbing at 1:30 p.m. Friday December 6, 2024 when I discovered our hot water…read moreheater wasn't working properly. Of course no one was available to answer their phone, but I could leave a message and they would call me back. I left a detailed message telling them my problem. They never did respond back, not even to tell they couldn't help. They were open until 5 p.m. This is the ultimate in TERRIBLE customer service! Rating is ZERO stars, I had to put one star to post this review.

The installation crew Will, Ray, and Neil did an excellent job installing our new Lennox Heat…read morePump. They were timely, professional, polite and courteous. They were very mindful of being respectful of our home and cleaning up afterwards. They took the time to familiarize us with the operations of the new unit. I highly recommend Kalins Indoor Heating and cooling for your home HVAC needs. The salesman, Josh, was excellent answering our questions, explaining options and recommending the various units to meet our needs. The whole process was seamless.

-10 degrees at 11pm at night and furnace goes out. One of the few that answered a phone and thank…read morelord i had Anthony answer. made it to the house in the middle of night/morning and got our heat working! i could not have asked for a more professional/courteous person to speak to on the other end of the phone in the middle of the night. Excellent work/person and will be a return customer of Kalins going forward because of him! Thank you Anthony!!

Waited weeks for another company to fix our shower tub unit. Finally called Wrenn and they came out…read morewith the right parts and got it working for us. We'll definitely give them a call again if needed. Professional and reliable.

I was having a new washing machine installed and they couldn't get the hose off the water pipe…read more Since the installers do not deal with the plumbing I had to call a plumber. I called Wrenn's and within 15 minutes they had someone there. They got there in time and got the hose off and a new one installed before my washing machine installers had left. I would definitely call on Wrenn's again for any of my plumbing needs Debbie D

If I could give Ryan Vakulskas zero stars, I would. This is the first time I've ever bashed a…read morecompany online in my life, so that's saying something. I made the massive mistake of hiring his company to do some dirt work, lay some concrete, and remove and replace a retaining wall in my yard. It was a $12k estimate. Things started off fine, and demolition was accomplished in one day. Then when they poured the concrete, he claimed the concrete itself cured too quickly for them to properly finish it. They blamed Standard Concrete. Suits from this company came out and inspected the concrete and found nothing wrong with it, but Ryan said he wouldn't put his name on the work, and came out and tore up most of it without my permission. He ruined my entire backyard with his skid steer while doing it. His guys framed to repour, but then he quit working and kept asking for more money. I ended up paying the $12k estimate in full just to get him to come finish the job, but even that wasn't enough. He now wanted more money than that, and refused to complete any more work. He was awful to me and treated me horribly, and at one point even texted me "F*** you" among other things. I still have every text he sent me for proof. I finally refused to work with him anymore. I only got the retaining wall removed, my backyard destroyed, and maybe 100 foot of sidewalk done for $12k. I hired another company to complete the job because I couldn't stand the thought of seeing or talking to Ryan again. He's truly an awful person.

I have to give praise and A+ to this person he did not hesitate to come to my house and make sure…read moremy alley was plowed for my handicapped grandaughter and is willing to make sure this winter it is clear for her. School van to be able to pick her up. Amazing job thank you

Amazing amazing amazing!!!! We had a shower that needed completely demo-ed and redone. Not only…read morewere they helpful in helping us pick out our tile, they were always on time, very responsive, hardworking, clean, and informative! Would rate them 10/10 and would refer them to anyone! Wish we would have had them do our shower from the get go!

Very reliable and fast flooring company! We contacted them on Sunday and they were able to fit us…read morein the same week on Tuesday. They did a great job!

excelent service, was onsite within 2 hours. did a fantastic job, would recommend them to anyone…read more my main sewer line was clogged. very knowledgeable. aaaaat!

Judge was here before my appointment time. He got my tub and sink drain working and he cleaned up…read moreafter himself.

The staff at Pinnacle Heating and Cooling were incredible. Matt, Jessica, and Randy were so helpful…read morein installing a propane conversion kit into my fireplace. Even though the manufacturer kept sending them the wrong part (not their fault), they persisted in communicating with the manufacturer and sending back the wrong part over and over again until they received the right one and installed it. And this was for a fireplace that I didn't even buy from Pinnacle--so this project was not a money-maker for them at all. But they were so gracious in agreeing to work on it, and in helping me with getting this fireplace to be functional! In the end, it works perfectly--because of them!! Very reasonable pricing too. This is an integrous, excellent company; I recommend them 150%!!

I do not take these reviews lightly. I get no pleasure out of writing negative comments about…read moreanyone or any business. However, in this case I felt it necessary to share my experiences. Maybe this review will save someone from having to deal with the dishonesty and deceitfulness I have experienced from Pinnacle. In February 2022 my furnace went out. I called Pinnacle because I have known one of their employees on a personal level for nearly 20 years. The owner of Pinnacle came out right away and gave me a quote to replace both the furnace and AC unit. I was very impressed with how quickly they came out and were willing to get us a working furnace. I signed the contract for the new heat pump with a ten year parts and labor warranty, nearly $10,000. The Pinnacle techs came the next day, performed the install and we had heat again. So far, so good...right? Fast forward six months. We receive a letter in the mail from Pinnacle. The letter is contract for bi-annual maintenance services, nearly $300 a year. The letter states that the maintenance contract is required for the warranty to be valid. Nowhere in the original contract that I signed did it state that there was a required maintenance contract for the ten year life of the warranty. This adds approximately $3000 to the cost of ownership of the furnace. Pinnacle tells me that I do not need to purchase the maintenance contract, but in the next sentence tells me that the warranty that I paid for will be void. Pinnacle has put us in a no win situation. We were sold something, six months later we find out that what we purchased will cost us more money every year. Do I swallow my pride and write them a check for $300 every year, or stand my ground and not give them another penny? In the end, they win either way. To make matters worse, Pinnacle knows exactly the situation they are putting their customers in. Hopefully this helps other potential Pinnacle customers avoid the deceitful business practices. In good faith I could not and would not recommend anyone using Pinnacle for their heating and cooling needs.

I recently needed new carpet throughout our home - 3 bedrooms, hallway, two staircases, living…read moreroom, and half of our basement. I requested a quick turnaround and I am very impressed with the customer service, the installation, and the quality of the product. This local business was great to work with and made the process seamless.

I just wanted to compliment Creative Carpets on their services. The carpet and flooring they have…read moreinstalled into my rentals have held up beautifully, and the company is always able to get it done quickly and efficiently. Rentals are notoriously rough on carpet, so I am extremely happy with the quality of their product. In fact, everything they have done for me, my house included, has been most satisfactory!