Direct AV was very professional and very accommodating with my schedule. We moved and needed…read moresurround sound for two rooms and outdoor speakers installed. Bill was prompt with his quote; showed up exactly when he said they would and very competitively priced. Absolutely recommend and will hire again.

From the owner: Our business specialize in making our customers feel like superheroes/ We provide a range of…read moreproducts and services, and go above an beyond your expectations to deliver on time and with a smile. We can make you faster than a speeding bullet and leap buildings in a single bound.

I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

We spoke to a number of alarm system installers in our area , and then found Berman Home Systems'…read moreexcellent reviews on Yelp. We needed to replace and upgrade a failing wired security system that we had installed in 1990. We felt completely comfortable from our first phone call to Alyssa and Rob who explained patiently, and in great detail, what would be involved and what choices we could make. Within 2 weeks we had a new upgraded wireless system, installed by two amazing young men: Nate and Jason, who in the space of 4 hours, finished the install, explained each step, and left the house spotless. Our concerns about possible damage in removing the old equipment and installing the attractive new system was unfounded: you would never know that any work had been done. After the install, Rob followed up with a detailed complete tutorial on how to use the system most effectively, and strongly encouraged us to stay in touch if any questions or problems arise in the future. We would highly recommend the team at Berman Home Systems.

Before coming across Berman, we had planned to extend our contract with one of the larger security…read morecompanies since our house already had an existing alarm system. However, when Rob Berman visited to plan out our wifi system, we discussed security and it became clear that he was extremely knowledgeable about the intricacies of security. He pointed out several major flaws in our existing system, which made it easy for someone to enter our home undetected. Rob took us on a walkthrough of our house to assess the requirements for installing a new system. Later that evening, we received a quote which we accepted immediately. The installation team was professional, detail-oriented, and kept us informed throughout the installation process. Rob made multiple visits to ensure everything was going smoothly and even took the time on a Saturday morning to walk us through every aspect of the system. Overall, we are thrilled with the work done by Berman. The installation team paid attention to every little detail and Rob's personal involvement in the project was appreciated. We feel secure and safe in our home and would highly recommend Berman to anyone looking for a top-notch security system.

Hidden information in a contract that we signed through ADT. I had ZERO knowledge that this was…read morethe third party we must work through. Horrible service. Horrible experience. DO NOT CONTRACT WITH THEM.

Awful, awful, awful. We had just moved into a home that we would gut renovate. Absolutely no…read moreguidance, no recommendations as to the best path forward. Long story short, we used the services for 2 of the 8 months we have been in the house. Look, 'buyer beware', and my decision is on me. But through this renovation, we've had numerous companies provide us with guidance. SafeStreets is awful, and quite frankly, have 100% soured me on ADT. I will never recommend either company, and will provide my experiences with both companies to whomever asks. And in Brooklyn, we have quite a large community where 'word of mouth' is a big deal.

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!

This is an example of a great team. They were quick to respond. They were flexible with schedule…read moreand found time that worked best for me. In less than 30 minutes they installed the TV and it looks perfect. More than that the team helped me carry my heavy 75'' TV upstairs. - Super reliable - Friendly - On-time - Not expensive. Definitely recommend working with them.

I used this company in oct 23. The service was excellent then and they are still reliable ! My…read morephone app went out I called them and they were kind and respectful enough to guide me step by step over the phone! No Charge and I got it back up and running! Today another company would have charged me to come out to fix the problem. These guys are honest in my opinion . Every one is looking to make a dollar ! As long as they're around I would use them. Very polite people! I beg you to look at their reviews and see for yourself . I had another company I was using and left them BC everything was a charge and they were not reliable! This is really a five star company!