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Profuturo

5.0 (1 review)
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Golden Financial Services - Call 866-376-9846 for a FREE Credit Card Relief Consultation!

Golden Financial Services

(4 reviews)

I'm going to start this by saying - the company itself I'm sure is wonderful. BUT. I gave them…read morepersonal information with NO follow up given to me. It's weird because people keep mentioning how great Rick is. Well that was who I was working with so he clearly picks and chooses how great he wants to be. So now I'm worried and constantly checking my credit reports to make sure nothing is open under my name that I didn't do. I was really uncertain at first about moving forward. After a few conversations with Rick and with my boyfriend, I decided to move forward. There were quite a few times I was told "I will reach out to you on this day around this time" with ZERO calls that day and time. Then a few days later I would finally hear back. There were a few times I was to reach out so I would. I spoke with my rep on a Saturday and he took preliminary information from me. He claimed to be at his home office and since my case needed an exception from underwriting, he would have to call me back that following Monday to finalize everything when he was in the office. Monday came. No call. Finally a few days later I get a call and he basically insinuates that I failed to call him. Then we speak and I get "I will call you tomorrow around this time" yet again. And that was the LAST time I heard from this guy. Now a random company has my personal information that claims to be Golden Financial but I do not trust them. I will never ever use them for anything. Not after all those red flags and a man that cannot follow up on anything he says he is going to do. Way too sketchy for me. The company has now been reaching out after I posted some reviews the other day. While I feel like I have every right to be upset considering, I am now receiving rude emails from Rick in regards to the situation. He admitted to me that he didn't even remember my name. We spoke on a Saturday and by Monday he had forgotten my name entirely. So I, as a customer, don't feel like I matter. While there may be a lot of good reviews, some of us are entitled to bad ones when a bad experience happens. I wish I could upload the email that was sent to me by him a few minutes ago. All I want is for the company to delete my information out of their system and I am getting nothing but "I hope the people you deal with, in any aspect of life, are more forgiving because things do happen...its how we deal with those things that matters" (taken word for word from an email from Rick) I say there is nothing they can do to help because I don't want anything from them other then to have them remove my information. I have now lowered my review to a one star due to the pure attitude I am now getting.

I have worked with a few different financial services in my 15+ years in business. Everyone I dealt…read morewith at Golden Financial Services has far exceeded the service I have got when dealing with other companies in the past. They say you really believe in a product when you refer your own mother to use it. Not only did I refer my mother, but also 2 of my closest friends. Great service, great people, amazing company!

Profuturo - financialadvising - Updated June 2026

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