I've had a great experience with Brittany Lovio at State Farm. She's responsive, knowledgeable, and…read moregenuinely cares about her clients. She makes insurance feel easy and stress-free. Highly recommend!

Upon receiving our account from our former State Farm agent who retired, Brittany reached out to…read moreintroduce herself and get to know us and our insurance needs. She was able to save us money and increase our coverage. Her communication has been professional and prompt. I highly recommend Brittany Lovio!

Outstanding work, friendly, and get it all done within 30 minutesgets. Heather was pleasant,…read moreanswered all my questions, and got back to me with a quote in less than five minutes.

My agent Heather was very helpful! She explained everything and answered all my question. Thank youread more

Continued from my AAA review:…read more I returned to AAA and talked to my agent who told me she would check into my problem and get back with me within a couple of days. She never called me back like she promised so I finally called her back in the middle of the following week. She apologized and told me she had lost the piece of paper with my phone number on it. I guess she could not look my phone number up on my policy? I made an appointment and met with my agent at the AAA office the next morning. I was expecting my agent to lower my rates and maybe even give me a credit for the portion of my premium that I was overcharged for the previous year. I was not expecting my agent to tell me that my premium would still be over $2000. When I questioned her as to why she was charging me such an exorbitant amount she came up with an extremely lame story about me having two points against my record. If you remember, the other agent assured me I only had one. I can only guess that they did not want to have to rebate money to me for the past year so they decided to figure out a really lame lie to keep my insurance at the same rate. She also told me again that it was my responsibility to have filed those reports and the reason the others person's information was filed and mine was not was that we had different claims adjusters. Wait a second, didn't a claims adjuster contact me and tell me she was going to be the claims agent for both of us? My agent again told me that they are the only insurance company that files accident reports and proof of financial responsibility for their members. When I replied that the woman in the financial responsibility office told me that was not true, she said the woman probably did not know what she was talking about. All the lady at the department of financial responsibility does all day is deal with these reports. I am pretty sure she knows what she is talking about (LOL). It was more than time for me to look for a company that appreciates my business and treats me with the respect and dignity I deserve as a paying customer and does not continually lie to me. I feel really sad that I had to change companies after almost 40 years. I guess it is true that nothing ever stays the same. It was at this point that I decided to shop my automobile insurance on line. It was quick and easy. I filled out a form with my pertinent information and immediately started getting quotes both on line and on my phone. Within a few hours I had already decided on a company that offered the most services for the least amount of money. That company was 21rst Century Insurance. At first I was apprehensive about using an insurance company that I could not sit down face to face with my broker. It was not until I found out my girl friend has been using them for almost 15 years, that I decided to give them a chance. I am extremely happy about saving $700 and I hope I will never have to use their services. The end

I can't say enough wonderful things about Brandy at Legacy Insurance! We recently replaced life…read moreinsurance policies that we had for years with another company. She patiently explained every step of the process from start to completion. When I expressed concern about the cost of one of the policies, she worked diligently to bring the cost down. Now we have all of our insurance needs with Legacy Insurance, a friendly, local business! Thanks Brandy!!

Russ helped me to switch my car insurance and then add rental/homeowner's insurance when…read moreapplicable. He took a great deal of time to understand my needs and explain the coverage he could provide. Better price than anywhere else for equivalent coverage and he even found an extra discount for me. Trustworthy and very professional.

My first time using this company but from start to finish the entire process was pretty smooth and…read moreeasy. The staff was very professional and courteous. There attention to detail was very impressive.

Great service, knowledgeable and helped me understand what they were doing. I love the fact that…read moreall taxes are checked by another person in a different office. Quick turn around time as well. Great resource for someone like myself that just became a landlord a couple of years ago and thought I could continue doing my own taxes...well I came away with a lot of new knowledge and more money in my return then when I tried doing them myself. Thanks

Sara is always pleasant when you call on the phone and always has the right answers whenever a…read morequestion arises. There is no one better to take care of you as a policyholder! thank you, Sara!!

This agent has really disappointed my friends and people that I know!…read moreThe office staff do not have any level of knowledge of the insurance business! I merely asked them to check when my bill was due but they couldn't even do a simple task . Everyone I know who is associated with this agency cannot wait to get out of this office so they can speak to a person who can answer a simple question. One friend of mine said the agent actually hung the phone up when he got frustrated due to his inability to solve a basic insurance issue. He needs to just go to a regular job where he won't be dealing with the public. He can't take the stress and this becomes compounded when his knowledge level is limited!

Was in a Safelite glass shop trying to get a repair and realized that I hadn't contacted my…read moreinsurance folks since I thought my deductible was higher than the repair anyway. Called the office to check on my coverage and was delighted to hear from Jonna in the office that chip repair is free with my coverage! It was my lucky day! Thanks Jonna, and thanks Stephen Simmons State Farm!

I want to share my experience with anyone looking for an insurance agent who will do everything to…read moremake sure that you are protected and received the best coverage. That agent is, ironically enough Jake from State Farm. Not the television personality but the real life caring human being. Thank you Jake for taking great care of me! My auto and home is with the State Farm.