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    Progressive Insurance

    1.0 (5 reviews)

    Services - Progressive Insurance

    Car and truck insurance

    Vehicle

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    Progressive Insurance - Baltimore Progressive Insurance

    Progressive Insurance

    (2 reviews)

    Arlington

    Horrible experience. Started off well. Shout out to Ebony! Had a no fault hit and run claim. Got my…read morerental the next day. It's been downhill since. They recommended a collision center and set me up with an appointment for drop off througb a call center. I called that center to ask a question and they asked me not to drop my car with them because they were backed up for weeks. They recommended another center close to them. I called ahead, and they said they could take me. I had my car towed there and told my assigned agent. Got a call from the call center and told them where the car was. Got a call from the rental agency saying the rental wasn't approved because they didn't know where the car was. Got that rectified, called the collusion center a week later. They saus they hadn't received approval to check out the car. Called my agent again. Got a call from a different agent the next day saying the car was totaled. Cleaned the car out. Took another week plus for them to evaluate the car. Asked about a rental extension and was told it was the collision center's fault. They recommended that center!! Rental's due back in 2 days, but I have no evaluation and no check. Wish I'd read the reviews before switching from Geico after 20 yrs and no accidents. I'm about to be without a vehicle after a month due to no fault of my own. Paying almost 500 a month for 2 cars. Very disappointing!

    1 star My 2003…read moreMercedes-Benz SL500 (excellent condition, 80k miles) experienced an unexpected electrical fire in the trunk. Progressive denied the claim immediately, labeling it wear and tear, despite the vehicle being well maintained and fully insured. The Mercedes dealer estimated $28,000 in repairs. Progressive initially offered about $700. After months of back-and-forth and outside expert involvement, they finally reversed course, totaled the vehicle, and paid a fair settlement--nearly four months after the incident. The delay and denial caused significant stress and financial hardship. This experience seriously undermined my confidence in Progressive's

    Progressive Insurance - autoinsurance - Updated July 2026

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