I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

The owners of this company - Jeff and Abe know the condominium industry in Edmonton and are fully…read moreconversant with the condo act and regs as well as condo document requirements.

The laziest bunch of office staff! The condo complex I live…read morein has had nothing but problems with the rooftop Chiller system and even though numerous residents have complained to BP all's BP says is 'we're having someone look into what the problem is and as soon as we know we'll keep you informed'. BP has NEVER informed us residents about what problems were found with the Chiller system and what can be done to resolve these problems. We all pay our condo fees and you'd better bet if one of us didn't BP would be in contact with us but when we are looking for answers NOTHING! Avoid using them for property management unless you want problems!!

Don't move here if you don't wanna be bullied or intimidated for complaining against noise when all…read moreyour trying to have a peaceful night they do not uphold landlord in attendance act at all, and when you on it, they will send you assist, making you the problem unprofessional staff do not believe five star ratings as they are paid for anyone for class action

I've had such a good renting experience with Braden for over 2 years, but recently they hired a new…read moreLandlord, and the quality of care for this building has gone out the window. I've been harassed, and have had my tenant rights breached MULTIPLE times. The landlord and building manager entered my unit the day after the scheduled inspection and intimidated my babysitter that was home with my sick child. She brings her emotional support dog with her to babysit, which was approved by the previous landlord and they are trying to tell me I breached my lease because the new landlord hasn't approved it, this is after they tried to withdraw unauthorized money from my account and attempted to withdraw rent after I had already paid by cheque. This put me me in arrears for my car insurance and double nsf's, which I ultimately had to end up paying out because of this. The breach letters come after their little attempts. They gave me a breach noice saying I didn't have my PAD on file, the day after they tried to take a random amount from my account, and I got a breach noice for my sitter the day after they illegally entered my unit:. This is full blown harassment and very unprofessional. They say I'm in arrears but won't say what for lol??? All my rent payments are up to date ‍ We are also survivors of domestic abuse and this building is one location our abuser can't access and now has been made unsafe by the landlord and manager. I was also given a bill for common area carpet cleaning after helping an elderly gentlemen move out of the building because he had bags in the hallway. The landlord graciously told me that you guys can't charge us for things like that, so that's one decent things she's done. I also disclosed my sensative situation with the landlord, and ever since, I've been harassed with breaches, and they've breached my human rights as I believe this is discrimination to my situation. I'm assuming it's there way of getting me to move out, but that's not going to happen since this is our safe house and I'm not doing anything wrong. Imagine being a mom and a landlord and doing this to another mom with young children who are trying to live a safe and happy life. It's evil actually. I reported the breaches to the building manager and submitted my formal notice that I am escalating this matter for damages, I also asked for upper management and it's been declined by the building manager , so I apologize I messaged on every social media platform, but I think the owners would like to know of the illegal activities going on at Westview Manor Building C and the fact that these 2 individuals are leaving serious marks on Braden's reputation, there is several Facebook posts about this building alone. I think it's only fair they are warned with the truth.

Be extremely wary of JLR. My boyfriend owned a condo for almost 10 years and once JLR took over…read morethere were nothing but rules to the point that we couldn't take it anymore. When he bought they told him it was a pet friendly building. (almost everyone had a cat or dog) Last year we were sent a list of bylaws (not from the city but from the condo board) stating that pets were no longer allowed on condo property. This wasn't voted on and we had owned our dog for 4+ years already. I called Lisa to confirm that we could let our dog out on the grass (we were on the first floor and picked up after our dog) and she was extremely rude and condescending and and told me no. I expressed how I was not comfortable walking my dog off condo property late at night or in extreme weather (considering Edmonton gets to -40 in the winter) and she laughed on the phone and told me this wasn't her problem and that it was a "city bylaw" which was a complete lie. Almost daily residents received a new set of rules and they gave us no notice when maintenance needed to be done in our units and parkades. In the summer we received a notice saying we must be home on a Wednesday between 9 am and 1pm so they could check toilets and fire systems. Stated in the letter from JLR "If arrangements are not made, access will be arranged with a locksmith and all costs will be charged back to the suite owner." They gave us 11 days notice and most people work during the day on a Wednesday?! I made arrangements to be home and they missed us. I called Lisa and she hung up on me and after I called back she said they would come back the next day. Previously we had issues with our neighbours and I had called and expressed what was going on and that I wanted to keep things anonymous and they contacted the owners and told them word for word what I said making matters worse. Personally I would never own a property managed by JLR ever again.

JLR property management was a horrid experience and I would not recommend them to anyone or any…read morecondo board. The only reason this is not "0" stars is because it's not an option. The customer service is deplorable and every interaction I have had with them has been extremely unpleasant and really horrible. I found them to be very rude and unprofessional for no reason at all. I am quite honestly surprised they are still in business. I would not recommend this company as their rules are quite archaic and they go on power trips when they have no backing behind them. Would not recommend this company to anyone, avoid at all costs.

My sprinkler system flooded my suite and the one below. We are not allowed to touch these, I had…read morenot touched it ,yet they fought me and made me pay for all the damages to both units.

If I could give this company a zero star review I would. It has been five days since I moved into a…read moreproperty managed by Group Three Property Management and the buzzer still hasn't been hooked up to my phone. I don't drive and get everything delivered so it has caused a ton of stress. Multiple phone calls and still no response, even though the information was provided to Catherine in advance of the move in date. If they can't do something as simple as respond to phone calls or hook up a buzzer, what is going to happen when serious issues happen?

Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

Avoid Larlyn Property Management at all costs. They are unprofessional, dismissive, and focused…read moresolely on squeezing money from property owners. Despite clear evidence that a $300.30 service call for my unit's air conditioning was necessary--due to repeated renter complaints--they refused to reconsider the charge. Their communication was dismissive, their decision-making arbitrary, and their actions show complete disregard for property owners. By penalizing responsible actions, they discourage proper maintenance and create more problems in the long run. If you value integrity, transparency, or respect, look elsewhere. This company is a nightmare to deal with.

This company continuously tries to scam its condo owners. They cannot communicate properly between…read moreeach other at the office and present.bills to condo owners that are not accurate and that come with threats attached to them. Specifically caveat threats. They also go forward with caveats a d tack them o to a bill which has already been paid (condo fees) they also entrap the condo owners with speacial assements and offer 6 months to pay but then find a reason not to give the owner that time to pay. Speacial assesments are handed out all.the time, but the work.never gets done. I would not recommend.e d this company at.all to manage anything. Not even a crosswalk at an elementary school.The managers at the top allow these s senior and junior property managers to whatever they want without checks or any disciplinary actions for when they screw up. This company is by far the worst property management company I have ever come across and I strongly urge people who.are suffering by their hands to take them to small claims court. They already have a bad reputation for doing these outrageous things to other people and it needs to be stopped. Hope this helps.some.of.you out there. Good luck.

We own two condos managed by Pinnacle. During the recent cold snap we unfortunately experienced a…read moreburst pipe as a result of a faulty shutoff valve. Extensive flooding resulted and Pinnacle had a team in within a couple of hours to fix. Their fast response and repair enabled our new tenant to still move in with only a 10day delay. At a time when trades would have been extremely hard to find their response was immediate. The office staff also are very responsive to any questions or concerns and deal with them in a timely fashion. Kudos to all their team.

This company is not professional at all. They do not return phone calls, they have very…read morequestionable business practices and are rude and arrogant. If your looking for a new property management company this is one I highly suggest avoiding. I've seen much better companies and these guys are in the very bottom of the list.

Be careful if you rent from this property management, specially dealing with Tony Track, we rented…read morefrom him for 2 years kept the house immaculate, even paid him extra $50 per month so we could have a newer stove and when asking for maintenance requests always dismissed the importance of the request as well as when had mice inside the house didn't want to get pest control until we advised him we will be contacting the health investigation, also when doing the move out inspection he had viewings coming in to see the house at the same time, it was very unprofessional After the move out inspection check list passing ok he apply charges against our security deposit, we have filled a complaint with the Tenancy board, the BBB and we are disputing the charges Horrible customer service, place is falling apart and has different color appliances beside the mice traps all over the house

Zero professionalism, awful attitude, poor customer service, a shame of a business. Will…read morediscriminate against anyone at any given time, won't commit to be respectful to customers and it's rude and disgraceful.

Terrible service. Had an issue with repairs and a fob and had to send several follow up emails and…read moreplace multiple calls to get any response, and even then they were not able to help

My building has roaches, mold, soiled mattresses out by the dumpster, homeless people getting into…read morethe building and a broken buzzer. When I moved out they charged me for being unable to clean (as there was a power outage). They also charged me an extra $27 every month to use rentcafe to pay my rent - which they increased $200 over two years. They are scammers and slumlords. Don't rent from these people.