5 stars for a Holiday Inn?! While I know this hotel chain to be a budget-friendly option stateside,…read morehere in Belo Horizonte, it's straight up boutique! Something about the live wall, with lush with plants growing out of it, the friendly bilingual receptionist who told me about her New York upbringing and the chic furniture and room decor within my standard lair, had me thoroughly impressed. Holiday Inn is kicking it up a notch and certainly winning in style points. But it's not just style, the wi-fi was fully functional and speedy from my room (I even had a nice desk to work from), and there's a fitness center and a pool. If my room was any indication, I'll bet both are just as new and freshly painted. I literally felt like I was the first person to sleep in the bed or use the shower. If a hotel room had a "new car" smell, this one sure would. I also loved how well located this hotel was. Nearby, there were tons of options where you could eat and drink, and the dog-friendly Patio mall within walking distance was a great perk. Next time I'm in BH, I won't hesitate to stay here again. In fact, I can't wait! PS: the room service menu looked legit!

Pretty good hotel in the area. Clean, great service and nice small rooms. Excelent to stay in the…read moreBelo area.

The hotel is located right on the main road so it's easy to hear the constant traffic. Lobby is…read morehigh ceiling and presents well. The restaurant attached looks to be under construction. They relocated the restaurant to the mezzanine floor where the breakfast is served. The menu is limited and the food was decent in taste but had looked like it was prepared well in advanced and sat under a heating lamp for several hours. It was quite pricey, running R$80 for a shrimp risotto dish or shrimp with brandy can run you R$120. I tried the ravioli, which was good in flavor though the presentation was a little messy. The chicken with hazelnut was also tasty but so dry. At the end they couldn't get the credit card machine to work, probably due to the spotty internet, so we ended up paying in cash. Breakfast buffet was much better with all the typical options (cereal, yogurt, cheese and meat, a few hot plates like stuffed tomato). At least they have a Nepresso machine for fresh espressos. They weren't able to upgrade us to the mecure members floor 18 or 20. No free drinks or newspaper or any perks. In fact they downgraded us to the room they had available, in a handicapped room with a chair shower and raised toilet seat. Maybe because there was a convention during the same time, but it's hard to believe there weren't better rooms. The room was a little gross with random peoples' hair on the bed. The bare amenities included a small bottle of shampoo, a tiny bar of hand soap and shower cap; not impressive. They restocked with a bigger bar of soap the next night, but still doesn't cover the regular amenities. There's a safe box in the room, a mini bar and a desk. The gym looked decent but opens a few steps up to a small, poorly lit indoor pool. Lastly the check out service was very rude when we left. Will not return here!

Will never come back. Service at the front desk was terrible, it seems they forgot to clean the…read moreshower and wipe the bedroom floor (which was full of loose hairs), and the cleaning staff messed with and moved all of my things around in the room. They didn't honor my web reservation of a double bed and said they only had smoking ones available. Completely unacceptable. Awful experience. Room Tip: Don't choose a room here