Ordered a hat online. The hat description online showed the hat with a wool lining. Received the…read morehat, and it didn't have a wool lining, I returned the hat. Received an email from Sail saying they would not refund the hat because the hat didn't match the description. I said yes, this is why I returned it. They said they wouldn't refund the hat because it didn't match. Out $75 and no hat. This company is a scam.

They shipped me an obviously damaged product and then have ignored my multiple inquiries. Truly the…read moremost pathetic lack of customer service I have ever experienced. Do not shop here.

I ordered four Druide BioLove Kids sunscreens. Unfortunately, all four sunscreens they sent me were…read morealready expired when I received them. I paid $125 for these sunscreens, and instead received products that had expired in April 2026. I received the order on May 1, 2026. Considering that these sunscreens are intended for young children, I find this extremely concerning. Since all four items in my order were expired, I do not believe this was simply an oversight. Crooks.

Ordered a pair of $117.00 Olukai sandals. When they came, it was immediately obvious they were a…read moremismatched pair. One was a size 9 and the other a size 7. How stupid can their staff be? Now, trying to reach customer service is a real pain. Then if you do reach them ( easiest by phone) they still demand you go to their website to fill out a complaint form with mandatory photo request to prove you're telling the truth about your defective item. Still waiting for them to send me my return label soI can return the damn things, BUT, they have yet to email me that. They refuse to pay return postage for their mistake! My advice? Do NOT order from this company!!

Sporteque in Drummondville Quebec, is a very solid business…read more Ordered a Tikka Varmint from them on Saturday and received it today. Easy, fast and thorough communications Excellent price Very reasonable shipping costs Fast shipping Excellent packaging I wish that all the dealers would be this professional.

I've been dealing with Sporteque for a few years now on and off, when i am in Quebec. However the…read morepandemic forced lots of us to shop online. And you may have noticed different trends from place to place during this time. So if i cant find what i need in Ontario, lets check and see if its in Quebec. And sure enough if they have it, they will certainly ship it. Their people are friendly, and very good service issues that come up from time to time. I will even say when they ran out of a product i wanted they told me what they had and we worked a deal and i was a happy customer. They do business not like the big companies, but more like a neighborhood retailer, but with way more stuff to offer.