I must say I was impressed with their rates and in how little money I had to pay just to get…read moreinsured great employees and I'm glad we have one here!

From the owner: We specialized on auto, commercial auto, home, renters, commercial homes insurance. Also tittle…read morebonds and driver's license renewals.

Excellent customer service, they care about the customers needs. Great location. They helped me…read morewith my health and life insurance.

Great customer service from Daniela panucoshe's the manager she helped me with my claims the claims…read moredepartment in California was not answering I had to contact her through my lawyer and Texas to get my claim done it took a couple months but it finally was done thank you for being patient and thank you for the great customer service Miss Daniela

This insurance company is a crock of BS! Customer service is non existent. You can't get anyone on…read morethe phone. My car was wrecked airbags deployed I have left multiple messsges in a total week I have talk to 2 people one of which is a supervisor with a terrible attitude. I have a car that is a 2023 high end vehicle basically they sent me a check out which they never told me or contacted me about to fix my car but I can't even get them on the phone to get my vehicle released. PLEASE I BEG OF YOU! Do not use this company they are very unethical

Larry is great and so are the other associates. However, I wish I could say the same Martha Medina…read morelacks interpersonal skills and thinks she's all that she is narcissistic af and even caught her talking smack about a client that had left. Good Insurance company unfortunately people like this lady are unprofessional and gives the company a bad name.

From the owner: Welcome to Pan American Insurance, Inc…read more. We are your trusted insurance company in El Paso, Texas. We offer the expertise our customers need with our 30-plus years of experience selling insurance. Our representatives are licensed for both casualty and property claims and work with over 20 different insurance companies to ensure the best prices and rates. We offer coverage on vehicles (including motorcycles and RVs), bonds, businesses and other commercial ventures, general liability, flooding, homes, travel to Mexico, renting, worker compensation, and boats. We are locally owned and put passion and pride into everything that we do. Give us a call today to get the best quote for you.

unprofessional. Called Monday morning spoke w/Mary (believe owner, not sure) told her it was…read moreurgent, since my policy would lapse in a few days gave her ALL the info she requested and said she would call me next day with quote......Today is Friday....never called me back, I called and she hadn't even sent a request for quote!

Stay Away! Very unprofessional agent. Save yourself the headache of dealing with this agent, we…read morehave plenty of insurance agencies that will offer you the respect you deserve.

Love their customer service!!! Terry helped me with insurance for life, umbrella coverage,…read morevehicles, and residence and landlord policies. Rates beat Allstate hands down by more than $5000. Left Allstate after crazy increase by Allstate. This office even respond to your calls quickly and will email documents fast when your need them. Very surprised and they offer something to drink when you show in person on hot days. No problem paying for insurance but treating customers with the care you show has earned my loyalty.

Crystal and her team have done an exceptional job helping me plan and manage my insurance accounts…read morefor over 5 years now. She's the hardest working agent I've ever had!