Awesome Customer service. They helped me find auto insurance at a great affordable price.read more

From the owner: Pronto Insurance is an insurance company that provides tailor-made coverages to meet our clients…read moreneeds. Our advisors have the expertise and knowledge to help our clients find the best solution. Call today to claim your free quote.

Coastal Insurance Agency provides they best customer service & competitive quotes. Their new…read morelocation in Laguna Vista is beautiful & conveniently located as well!

Unfortunately, our particular dealings with Coastal Insurance of Port Isabel, Texas, have been…read morestressful as well as time-consuming and could have potentially ruined our reputation with Progressive Insurance Company along with our credit rating. In mid-May, we visited the Coastal office to pay our annual fee on an RV. The person we spoke with ran the routing number from a check and we went on our way. A week later, we received an e-mail stating insufficient funds. Initially, we thought our bank account had been hacked and cleared out. On checking, there had been no activity on the account, nor had Progressive made any attempt to withdraw funds. The next morning, we returned to Coastal Insurance, and they again ran the routing number. At home, we realized they had charged us $20 more than the week before. I called Coastal; they told us it was an insufficient funds charge. When I stated our bank had not had any activity, the Coastal rep told us (after brief discussion with someone on her end) that she had input the numbers "correctly," and therefore it was up to us to deal with Progressive "on that." During the three following weeks, I made calls to Progressive trying to resolve the issue. Their agents were nothing but extremely helpful. On the first call, they immediately removed the insufficient funds charge. We then received a cancellation notice from Coastal along with a $52 cancellation fee. After talking with Progressive, that charge was also removed. Still no bank activity, however. At this point, we still thought it must be a glitch with Progressive's end. On a third call to Progressive, the agent and I finally figured out that Coastal Insurance had indeed input the routing and bank account numbers incorrectly. Problem solved. After all this, we were still receiving cancellation notices from Coastal. In addition, mailings were informing us that a hold had been put on our ability to pay by check with Progressive (should we wish to reinstate our policy). At this point, I returned to Coastal's offices and asked to speak with the owner. Her first response: "Why didn't you come to me?" We had already made two trips to Coastal and placed a phone call in which her representative had told us to take care of it ourselves. I'm not sure what else we should have been required to do at the time as a customer. My opinion is that the owner showed no real remorse for this incident and as a customer, I felt reprimanded. We do have paperwork to back up this review, and Progressive has noted in our file that it was the agent at fault.

Mr. Hernandez, took the necessary time to explain in detail the current coverages that are…read moreavailable for our auto and home. He demonstrated the different available products to meet our needs. This Agent found the time to visit with us at our residence after normal business hours.

From the owner: The Hector Hernandez State Farm Insurance office in Brownsville, TX serves customers with insurance…read moreand financial services. We can help you and your family with auto insurance, home insurance, life insurance, business insurance, and more. We pride ourselves on great customer service and quality insurance coverage you can trust.

Great customer service, as soon as I walked in the office they greeted me with enthusiasm. They…read morewere able to get me the best price based on my needs. Thank you

From the owner: Pronto Insurance is an insurance company that provides tailor-made coverages to meet our clients…read moreneeds. Our advisors have the expertise and knowledge to help our clients find the best solution. Call today to claim your free quote.

I signed up with a website that offered low auto insurance quotes. Within minutes, I was contacted…read moreby Brenda with State Farm who happily answered all of my questions and was able to quote me a much lower price than I've been paying. The price was so good that I scheduled an appointment to go over the types of coverage and other types of insurance, i.e., Life, Renters, Drone and Cargo Trailer. With multiple policies, I was given a considerable discount, plus a discount for having taken a safe driver course through AARP and another for putting an app on my phone that monitors my driving habits. Brenda worked hard to ensure that I got the coverage that worked best for me, and, I really did end up saving money!

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Brownsville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Brownsville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Brownsville today.

Working with The Insurance Experts was the best decision I ever made! I was able to find affordable…read moreinsurance within the desired budget for my partner and now we don't have to worry about shopping around for insurance. Claudia is super helpful, very communicative, and helped us every step of the way! I would highly recommend to anyone looking for a type of insurance!

From the owner: I have over 20 years of experience in the Insurance industry. My goal is to offer you understanding…read moreof what you are needing, and purchasing. Customer service, and saving you money is my #1 priority!