Worst Property Management ever!!! 10 years of mediocre management followed by astronomical rising…read morecondo fees without any return on investment

I am a Real Estate Salesperson and I depend on the Property Management Companies for quick and…read morereliable advise. Wilson Blanchard of Kitchener -Waterloo checks all of the boxes. They always answer their phone and get me the immediate results that I require in this fast paced world--no time to waste ! We have just launched the new Station Park DUO and moving in the new tenants .KURTIS and NAFIS have been right by our side answering all the questions immediately making it a smooth and seamless transition for both myself and the new tenants. I would like to thank Wilson Blanchard and their staff Kurtis and Nafis for all of their professional help in our new DUO STATION PARK CONDO! Kind Regards, Vicki McFarlane

Jeff, the owner of this business is extremely unprofessional. I as a landlord has agreed with him…read moreon a set date to send the owners payouts for the rents they collect but for the last several months now he has been unable to meet that date and has been extremely late with sending that money, even months late. This has led to considerable financial loss because bills for the building are unable to be paid on time due to his incompetence. We've reach out to him several times on phone and email but have not gotten back a single reply. Please landlords beware because the owner will treat you like garbage and essentially steal your money.

Run! Do not walk, away from any sites this company touches (or rather doesn't touch.) It's…read moreobvious they are paid to care for peoples buildings but, they fail on all levels. Frequently enter your rental unit without following the rules and are very in-your-face about doing it. No regard for bylaws. Have no clue about fire safety or their responsibilities for same under the law. Refuse to do repairs or deal with serious pest problems. Your lazy uncle/cousin could do a better job.

A great property management company was with them for the year and when there was an issue it was…read morefixed straight away! They were extremely helpful and friendly at my time at McMaster. Would happily rent from them again.

From the owner: Property management and real estate investmentread more

Alex and his team did an amazing job renovating our bathroom! They took an outdated and very…read morecramped bathroom and really opened it up, giving us more room for nicer fixtures and a more modern look, at a very competitive price. Highly recommended for any renovation work you require!

From the owner: At HammerCity REI, we specialize in residential contracting services designed to help homeowners…read moreand real estate investors bring their properties to their highest and best use. Whether you're upgrading your home, preparing a property for sale, or optimizing a rental unit for maximum return, our expert team delivers high-quality craftsmanship and efficient project management.

I had a misfortune to work with Roger Auger (he managed my property). Terrible. Avoid.read more

Worst landlords I've ever encountered! Disrespectful ignorant and abusive. Harassment is an…read moreunderstatement compared to what I've had to Indore from Roger AUGER and Crystal AUGER! My building has never been maintained never been cleaned! Cockroaches and mice leaks! The snow and ice have never been removed from my building. Locks were never installed on my front door. The neighbours apartment got broken into due to negligence of the locks being changed. Everything I've ever asked them to do they've never done. Roger has come to my house at random hours of the night asking me for money. I'll months rent was stolen in cash and I was never given a receipt for it. Worst landlords I've ever had in my life! I hope your company goes down the drain. I guess I'll have to give you a one star because there's no zero

I'm with optimal now , and have read most of the comments and I can agree with them , Nancy Bello…read moreand her husband Mark Crooker -Do absolutely nothing in the building because they are scared of the once in a blue moon cockroach , plus the super of my building is great friends with Nancy and Mark - the super of my building dated my mother and ever since they broke up I have been treated very poorly . The super refuses to fix anything in my apartment a d also refused my rent receipts and told me to call Nancy to get them as it's not his problem, I called 5x in one week and no answer or reply, the all of a sudden 5 days later the super knocked at y door with it after saying it wasn't his job . My new neighbor has even complaining saying I'm out at 6a tapping on her daughter's wall to wake them so there grumpy for for day so I took the liberty of buying a camera to prove I am not doing what these people say I am , the super has also breached my privacy by telling people I am an addict because I am on methadone and prescribed pain medication from a surgery gone wrong, there both prescribed for pain not addiction, the point is he is spreading gossip whice under the cleo guidelines is harassment. The super is constantly threatening me with N5 nose complaints when I am not home when the noises are being made, and henis saying I'm not allowed to have any guest over because of the way they look , my guest brought someone I didnt know and I said he had to wait outside because I didn't know him a d because of covid 19 , well apparently this guy tried breaking into the neighbor down the halls trunk so I'm being threatened over a guy I did t know and wouldn't let in with and N5 Eviction letter , it's wrong. Also I'm not allowed to watch my TV quietly but the super cab blare his music on a sound system with the bass shaking apartment, what the rules don't apply to him , plus the neighbors trunk that was supposedly broke into ( I saw no damage or anything, apparently there is burning looked and made a video) that guy blares his music all night sometimes and regularly all day but yet I'm the only one who is targeted for nothing, if I watch TV it's on a low of 15 which is silent as f**k . I'm a model tenant, I'm very quiet and mind my own business thisbis harassment, but I was told if I complained to the court that Nancy and Mark would have me reno-victed (a legal way to remove someone from a unit by saying there going to renovate when they usually don't and my apartment is fine , it was partially renovated before I moved in) none of the buzzers work in my building , besides the super, I was outside and he was watching me on camera at the door , I was talking to my aunt about what was going on in building and low and behold the super Carl H was listening to my whole conversation on the phone, that's a breach of privacy right there . Also I have had NO working smoke detector in my unit and have asked for a new one or battery to put in old one, I was told to buy it myself and the P.M will re impulse me , WRONG- I was told not to buyout myself as they tried that with another tenant and no refund was given back ! I have a cat if something were to happen and a fire broke out inwould be screwed because ibhave to wear earplugs to sleep because my neighbor who says I am knocking on her wall in hallway has music blaring or is screaming at her 5-7 years old children , and beating them( I have actual recordings , just like video footage that in a sleep whe it's a happening) the person who she thinks is tapping gbis the guy across the hall waiting to go to work with his work boots on pacing back and forth till work , I hear it too. What should I do , if incomolain I'm scared to be evicted but then agai this is giving me anxiety and making me cry cause I can't do anything, the super also told people I'm bi-polar , I don't have one mental health issue , my doctors can back that up in a heart beat , i have anxiety like anyone else . Please comment what I can do about this , also got a rent increase without the 90 days notice, only got 3 weeks notice but they covered there asses bu typing the date 90 days prior on increase form but really no one gave it to me till it was 3 weeks time to pay. I may have more but thisnis alot so I'll end here . Optimal is a bunch of crooks and will steal your money and not get anything done in the building. I DON'T RECOMMEND RENTING FRIN THIS COMPANY!!! PERIOD!!

We used Optimal Property Management for about six months; they definitely overpromised and…read moreunderdelivered. Not only did they not find tenants for seven months, but they didn't screen the tenant. The tenant turned out to be delinquent and we lost thousands in lost rents and legal fees. I'd recommended that people stay away from Optimal Property Management.

An honest review; I…read morehave had nothing but issue after issue with this company. I am constantly being told one thing and another thing happens. My landlord should fire this company. They do not fix anything and when they do fix something they end up sending their friends to charge tenants and landlords to make extra cash themselves. I have stopped complaining simply because I am always the one at fault in their eyes. I hope my landlord fires this company.

An absolute joke. They don't maintain their properties. They don't fulfill their commitments. They…read moreplace to blame on tenants for major maintenance issues (wildlife infestation issues, missing foundation walls!!!) They are not accommodating even after major issues that have been taken to the landlord and tenant board and city bylaw are STILL unresolved. If you are looking for a company that will look after your property and ensure an excellent tenant/landlord relationship this is not it! If I could give a rating of zero stars I would!

in attempt to speak to someone i have called and called and called and called and no response other…read morethan main answering service sending me to voicemail. they do absolutely nothing! do not hire this company.... garbage! i have had a pile of snow 5ft high on the front of my car and they will not call me back or advocate for us.

We had them managing our condo for a number of years, new competent board came in and found so many…read morethings wrong with this organization. When we started to ask around in the condo community about others thoughts of them, let's just say our situation wasn't unique. They don't train their mangers to any sort of standard and they take on way too many buildings to be able to give any one the attention they deserve....oh they charge an arm and leg for sub-par service!