Short Version: Broke tons of stuff. Quoted $800, showed up and said that it shouldn't take too…read morelong. Billed $1400. Not even remotely competent Longer Version: Talked to Curtis. He seemed great and he gave what I thought was a fair quote. We were moving a basement suite and had 40-50 boxes and few other large items (dresser, wardrobe etc.) They showed up early, seemed courteous and professional. Assessed the situation and said that everything looked good. We had everything in boxes, labelled and organized. They said 2 hours to get it out at the most. Then things went downhill...fast. The two workers started arguing that about whether they should bring another guy to help. The one said they shouldn't but eventually they asked me if they should. I let them know it was fine because I like to trust people to do a good job. They said it wouldn't be more expensive because although I have to pay for each person, they would be more efficient. Reasonable. Noon rolls around and they're still not packed. Remember they said 2 hours tops then brought in another guy to help. So, it should be way under 2 hours, but we are at 4+. I started to notice that the new guy they brought has been on his phone most of the time. Seems like he's putting out fires things for Low Budget Moving. Fair enough, but not really something I want to pay for. The other guys don't really seem to be moving boxes and working hard when I see them in my suite, but when I go up, then their just chatting and doing nothing. I think this was the chief the reason that 2 hours for 2 people became 5 hours for 3 people. That is on the cost side of things, but that's not all. When they showed up they said they would insure only solid wood furniture to be moved without damage. They didn't want to insure cheap IKEA furniture or already packed boxes. That seems fair to me. They broke 2 solid wood pieces of furniture. Replaced none and offered no compensation. One table they admitted to breaking. They just fell on it and broke it. Admitted it and did nothing. The China cabinet they refused to admit they broke but kind of in the same way that a child with chocolate on their face rufuses to admin they are responsible for the missing chocolate. They took some parts of the cabinet and said they'd look into replacing it, but then ghosted me. Lastly, they just sucked at moving. I have a hundred stories from the day but the one that illustrates it best is this. We asked them to move a wardrobe into a corner that they had placed in the middle of the room. It need to be moved about 2 meters. They were struggling to move it, crawling around on their knees, pushing it then putting it down, then and trying to figure out how to move it. Eventually after my wife and watching for a while, we just moved it. It took about 15 seconds for us (minus the few minutes of watching them struggle to do their job). We aren't strong, just healthy 30-year-olds who aren't getting paid by the hour. All in all they were just not competent at the basic task, did not actually work, and broke or damaged a lot of items. Try someone else. Literally any one.

Have to say from the moment I called to inquire about obtaining a mover. Curtis returned my call…read morewithin minutes he was professional upfront, and I had a quote within a half an hour. It saved me time to phone other movers as I felt comfortable in his professionalism.have to say from the moment I called to inquire about obtaining a mover. Curtis returned my call within minutes he was professional upfront, and I had a quote within a half an hour. It saved me time to phone other movers as I felt comfortable in his professionalism. I had somewhat of a complicated move a full storage unit and a second location for pick up. I said I had a budget within the range he gave me and wanted to stay close to it as possible. Levi gave me a call prior to meeting me and said that they were there. David, Christopher and Levi were outstanding. They were quick, careful with my possessions, were quick, kind and courteous. I was only $22 over my budget. I was happy to tip them so they could buy themselves a sub and a beer for a job. Well done. More than happy to provide this review, and I would highly recommend low budget moving. Thanks again. Jodi.

They ripped my father off I do not recommend superself storage we were with them we rented for a…read morefew years I lost most of my goods my dad lost all his stuff they sold our storages real cheap we had four of them we became late cause my father broke his kneck in 2019 and he was paralyzed they said keep paying we won't lose our stuff that was a lie then after they sold all of it and seized it they still wanted over 12000 from my father your place should be shut down period. We lost about 40000 in rare goods. Don't rent from these thieves. You should take pictures of your goods and video if you can and if they foreclose you can estimate your value of your goods.

I would highly recommend this Storage facility. I've moved several times and always use them. I…read moreeven went out of my way to Abbotsford, just because the customer service was so good and they are fairly priced. The girls that work there are very nice and accommodating. I forgot to give my two weeks notice and they still reimbursed me ;) That's rare, and it goes along way these days! So I'm paying it forward. If you're looking for a storage facility, don't bother going anywhere else! They'll take good care of you here :)

I highly recommend Pocket Self Storage, the best storage place in town for the BEST prices. The…read morestaff and very pleasant at all times, helpful in every way, if I am in the facility with questions or on the phone. The move in was seamless easy. The Facility is very clean every where. The loading area is large and always a spot no matter how many trucks are there, the other unloading tenants are helpful to in offering to move a bit to get you into a space near the front doors. I feel very safe coming after the office is closed to access my locker if needed. Thank you again to the entire team !

If you ever have a problem at pocket self storage management has always been gracious to help!…read more Thank you George Praymayer

I rented a truck over the phone. Then got an email saying I have to do it all myself online. I…read morecalled back and they said, "no, that's just if it was after hours. You can just go in and they can help you". So I showed up on time and was refused help, and told I had to do everything myself online. What a pain in the ass. I HATED the process (and I don't ever use that word) to the point I wouldn't use uHaul again. No customer service. And on top of it all when I returned it the uHaul computer system wasn't working. Luckily the lady inside (who was very nice but just refused to help) at the end was willing to help given their computer system wasn't working. To force a customer use this system shows how little you care as a company about your customers. What if I didn't have a smart phone and showed up? I guess I wouldnt have been helped at all. Absolutely brutal rental process. I can't recommend.

I'd like to report a very regrettable service by U-Haul. My son needed to move from Vancouver BC to…read moreVictoria BC today, June 3, 2023. 30 days in advance he contacted U-Hail in Abbotsford (30618 Matsoui Pl, Abbotsford BC V2T6L4) and booked a moving TRUCK. The U-Haul rep quoted $200 for the truck. Two weeks later, mid-June my son contacted the Abbotsford location again to change the equipment from truck to a 5'x8' TRAILER. U-Haul did not advise of the quoted price change for the rental at that time. My son booked the elevator in his condo building and today, June 3, 2023 he went to pick up the trailer. He was charged $545 plus tax ($610.40) for rental of a trailer (contract #88213247)! Since he already booked the elevator and his move put date was today, he had no choice but to pay this exorbitant amount. I contacted U-Haul corporate office and spoke with Manager Nicky Seals. She said that U-Haul price varies with equipment availability and demand but that U-Haul in Abbotsford should have honoured the quote if the equipment was reserved in advance. Instead U-Haul charged the price they had available TODAY, June 3. This is unacceptable. Our family has been loyal U-Haul customer since 2006 when we rented a similar trailer to move from ON to BC for $300. We used U-Haul every time we moved since then. Regrettably, we will not be returning to U-Haul now. What happened to our son was clearly fraud and extortion. U-Haul in Abbotsford never mentioned that the price went from $200 to $545! Had we known, we would have found another service and we had two weeks to do so! What a disappointment. We will discourage all the people we know from using U-Haul going forward.

Be cautious with doing business with this company. $1000.00 difference between estimate and the…read morefinal bill. The estimator needs to work more closely with the moving crew who then get to write the bill. This was a relatively easy move - no furniture to take apart and no packing to do. On the positive side furniture was wrapped with quilted covers and crew was pleasant to work with. Just wish they were more accountable to the estimated figure based on prior on-site viewing of the items to be moved.

Do not use this company! I knew I was in trouble when the movers showed up and finished their…read morebreakfast and cigarettes before even coming to the front door. I've never seen three men move slower than the movers we got. Had it not been for my family of three working all day on the move I'm sure our actual cost would have been at least double what was quoted. The truck did not hold all our stuff! Two of my kids had to make four trips with our own truck just to get everything moved. They only brought 2 wardrobe boxes when we were promised 5. They did not have any mattress bags or enough carpet runners. Two items of furniture were scratched, as was a wall. Heavy boxes were placed on top of boxes marked fragile. They don't care. Simply find yourself another moving company.

Don't store here. They constantly raise storage fees, multiple times each year. It's gotten out of…read morecontrol.

The staff is very helpful. Even the associate helped me with every little detail. The place is more…read moreof a storage place. I personally consider it as a safe location to use as storage area. Thanks.

I used this storage facility sight unseen when I was relocating. Everything went smoothly and the…read moreunit was immaculate. The owner was always responsive anytime I had a question. I highly recommend them!

From the owner: Welcome to Storehouse Mini Storage Complex, we invite you to come and visit our modern,…read morestate-of-the-art self-storage facility in Bellingham. Explore our heated and climate controlled storage units which are new and clean with well-lit hallways. Opt for our convenient drive-up access units for quick entry. We offer affordable monthly prices, online contact free rentals, and a variety of unit sizes to choose from. Simplify your life with online bill pay and complimentary hand carts. Contact us today!

Couldn't believe how nice this facility is. Brand new, everything is immaculate. Lori the manager…read moreand Madelein are the best, friendly and really service oriented. 50% off for 12 weeks too!

From the owner: U-Lock Mini Storage provides secure self storage units for all your personal and business storage…read moreneeds with protected facilities. Offering a range of affordable storage unit sizes, 24/7 access, and top-notch security features, U-Lock Mini Storage ensures your belongings are safe and easily accessible. Whether you're looking for short-term or long-term storage solutions, our self storage units are designed to give you peace of mind and convenience.

The staff (two women) are EXTREMELY rude, mice/rats chew into all of our belongings and leave…read moredroppings. Each month i pay over $500 They will charge you days before you're due to pay and then fine you $50 extra each day. DO NOT STORE YOUR STUFF HERE! I am moving tomorrow on the 5th and told them about it, I dont get billed until the 8th. they are now saying I am getting charged on the 5th. So scummy. there is no garbage use there even though there is a huge waste bin.

my Atv was stolen here 2 weeks ago. The homeless people cut…read morea hole the fence and no one notice. the most unprofessional experience of my life. I lost my $6000 machine and management could care less. it was stolen on a Monday at 1150pm and I wasn't notified till 4pm next day. they constantly have break ins from the multiple homeless camps surrounding the facility