I don't know anything about the business itself, but the guy that drives the white Lincoln vehicle…read morewith global fire and security on the back windshield is an ass. He blocked the road I was trying to turn on to. When I stopped behind his vehicle he looked and me and said what with attitude and that I had enough room. I told him no and he got all loud and said what again. I was on the job so I know how to act with you are representing a business. So I went around. Maybe I should of gave him a lesson!

I don't have any idea about this business but I do know that I was passed (about 7:20pm on 3-19-19)…read moreby one of their vehicles over a double yellow line where the driver was going well over 80mph in a 55mph zone, when I was already going 60mph, going through Mokelumne Hill going towards Jackson. Very unsafe and unprofessional in a company vehicle. Just writing it so you would have the chance to speak to whomever was driving that vehicle because that is how they are representing your company.

I was a customer with this company until switching providers in March 2025. I followed every…read morerequired step to properly cancel my services: I paid off my equipment, canceled through their third-party account lender, and my new provider even submitted a cancellation letter on my behalf. After completing all of this, I reasonably believed my account was closed. That assumption changed when I was contacted about an unpaid balance after fraud was discovered on my card. When I called to investigate, I was informed that this company had continued charging me for monitoring services the entire time--even though the equipment they were supposedly monitoring had been offline since cancellation. At no point did they contact me to question this. The first representative I spoke with, Leah or Aliyah, was helpful and confirmed that my service had been canceled and that I should be receiving a refund of over $250 . However, after being transferred to the billing department, the experience deteriorated significantly. The billing representative was rude, repeatedly cut me off, and ignored what I was saying. I have now been on hold for over an hour and forty minute waiting for this issue to be resolved. If this matter is not resolved promptly, I will be filing a complaint with the Better Business Bureau, as well as contacting a lawyer.

signing with vivint was a necessity for use at the time and they were great! Another service came…read morein with cheaper prices and better service. well after paying off the equipment and calling in and canceling they continued to charge me over 500 dollars for service i wasn't receiving! hell they didnt even call me to say hey were not detecting any equipment!!!!!!! but they still are charging me . each time i call someone says yeah we can help and transfer me to someone else that i have to explain again and they still want the money! i will never recomend vivint again! customer service sucks!!!!!!

If you're looking for clean, professional AV and home installation work, Wire Guys--and especially…read moreRay--are an easy recommendation. From the first interaction, Ray stands out for his responsiveness and professionalism. After a quick call, he was able to come out the same day to assess the project, which immediately set the tone for a smooth experience. He takes the time to understand exactly what you want and then executes it with precision. The quality of the work is what really makes Wire Guys shine. Whether it's mounting a TV, installing a camera systems, installing a surround sound system, or setting up a full home alarm, everything is done with attention to detail. Wires are completely hidden, components are neatly organized (even tucked away in cabinets when possible), and the final result looks clean and polished--exactly what you'd hope for but rarely get. Another thing that stands out is how tidy Ray is while working. He cleans as he goes, so there's no mess left behind, which is a huge plus for any in-home project. Overall, the work is efficient, high-quality, and hassle-free. If you want a job done right the first time--with no visible wires and a clean finish--Wire Guys is definitely the company to call.

I work for a small non profit and a our IT guy recommended Wire Guys. We were completing a…read morerenovation project for our offices. All network wires needed to be done from scratch. Network wiring for 10 workspaces were done with 2 network ports in each station. We also upgraded our network rack which Wire Guys order for a very reasonable price. As for the technicians, all I can say is they were amazing. They were very professional, detailed oriented and on time. All of the work performed was done great and great quality. The technicians were friendly and accommodating to any request no questions ask. Our project was completed on time as planned and everything from the technical aspect of things were done great with no issues. We will definitely keep using Wire Guys for any work.

We have worked with 1st Security and Sound for our fire system alarm system inspections,…read moremonitoring, and service. They have consistently provided outstanding service. Their team is professional, knowledgeable, responsive, and always willing to answer questions and provide guidance when needed. They do excellent work, complete projects on time, and help ensure our fire alarm systems remain compliant and functioning properly. What set them apart is their ability to provide high-quality service at a fair and competitive price. I highly recommend 1st Security and Sound to any business, property manager, or homeowners association looking for a reliable alarm company. They are a trusted vendor and pleasure to work with.

The crew was helpful, especially Roger he was great. They were interactive, personable, and…read moreconsiderate. Very hard-working.

I cannot highly enough recommend Jeff and Matrix Security Systems! I contacted Jeff initially to…read morehelp us troubleshoot a problem with an existing closed circuit security camera system. All of the other security companies I reached out to would not troubleshoot or work on the system because they had not installed it. Thankfully Matrix Security was willing to help me and they were able to fix the issue and have continued to support that system even though they did not install it. Additionally we have contracted with Matrix Security to install new security cameras, they have pulled installed both in a new construction setting and in an existing structure and have done highly professional and top quality work! Jeff is very trustworthy, extremely professional and just a really great person to work with. Do yourself a favor and give Matrix Security Systems a call!

If you are looking for a company that you can trust this is the one. Jeff came out and was very…read moreknowledgable,friendly and listened and answered all my questions. They did a very good job on my system. Attention to detail and customer service was outstanding.

After using this company for my camera install, one of my cameras was water damaged. After I…read morereached out and got a hold of "Travis" he promptly did his best to make it right. Very satisfied with his dedication to marking his customers happy. If he says he warranting his work he is gonna take care of you. I will definitely be using him again.

From the first point of contact to when the job was completed, CVA has been extremely professional…read moreand clear on what they would be doing. If you are shopping for values and want things done right, get these guys on your schedule. They can be busy but they will make it work for you as soon as they can and it is well worth it at the end. We picked a great security camera system from Costco and they installed it for us as requested. After the installation, CVA took the time to show us how to use the system as well. That is great customer service. Thanks Travis and Anthony for the great work. 10 stars if we could give CVA that. One less thing to worry now... - John

Signed up with ADT after being told my package included three cameras and a keypad. When the…read moreinstaller arrived, I was told cameras were not included and would cost extra. I declined because that was not what I was sold. Since then, I've made numerous calls asking ADT to review the original sales call and honor what was promised. I was told this would be reviewed, but no follow up ever happened. I've continued to be billed for services I never received, including video monitoring. My home was broken into twice and ADT has yet to honor any of their obligations to me as a paying customer. ADT continued to take my payments and even increased my bill, while failing to resolve the issue. Extremely disappointing and unacceptable experience. I would caution anyone considering ADT to get everything in writing.

Their equipment is overpriced, can't return it if you change your mind by the way, their customer…read moreservice is unbelievably inefficient, installer didn't tell me how to use any of it, had to make multiple calls to customer service, initial quote was half as much as after the install, finally decided to drop the monitoring, etc. I had to figure everything out myself. Stay away. I told them if they want someone to run their company the right way to call me but I haven't heard back yet.