4 windows replaced. The staff was terrific and professional. Very happy with the windows. Very…read moreefficient, pleasant, knowledgeable and made sure I understood what they did. Would not hesitate to recommend

I got three ompanies to quote for the replacement of our patio door. WindowsPlus was the absolute…read morebest of the bunch. The site visit and quote was very professional and very knowledgeable. The quote was very detailed and left no grey areas. Installers were in and out in four hours and did a great job and a great clean up. The finish work was top notch. Door looks amazing and of very good quality. Highly recommend this company

Have been trying to get a window installed by this company repaired for some time, in addition to…read moregetting several windows installed. They kept promising to resolve the problem, yet never followed through with their promise. Their salesperson, who is also head of I.T. really should decide which department he wants to excel in, since he doesn't seem to know much about sales. Showing up for a sales call in a Tesla with a Tesla hat did not inspire me, nor did his knowledge of windows. Being the son of the owner must account for something. Found another company and am going to get the job done on the repair and new windows.

I selected this company for our project based on pricing. The company showed up on time though…read morethere was an issue with the measurements and final fitting. The measure of a company is how well it deals with issues that arise during the project work and Nova Doors and Windows were more then up to the task. The crews were friendly, knowledgeable and respectful of my property. I would recommend Nova Doors and Windows as they went out of their way to ensure I was completely satisfied with the end result.

The product itself is great....but the customer service from Dartmouth is terrible. We have been…read morewaiting for our screens and handles for almost a year. The first time the screens went in they were a 1/4 of an inch too small so that when it was really windy they would come out of the track. The same person said they would take the measurements and come back with the right size. Seven months later the same guys came back and now it's an inch too small....and forgot the handles. It was one excuse after another. If you try and call or email with the status of when you would be getting them....they either don't answer or don't respond to emails. If this doesn't get resolved in the next week or so....my next response is going to the better business bureau. Very frustrating dealing with this company

We had terrible service from Polytech Windows and Doors. In July 2021, we ordered a $2600 custom…read morepatio door for our home that was supposed to be ready in 12 weeks. As of Oct 2022 we still had not received the door. Communication from the company was unbelievably awful. We had to call them repeatedly for its status. Their promises to follow up by tomorrow, or end of week, or whenever, weren't followed through. The many times we called them they claimed they were 'just about to call us'. When we finally put the pressure on with our repeated calls, they gave us one after another confirmed dates between June & Sept 2022 (five in total) for installation. All dates were cancelled/postponed, usually the morning that they were due to arrive.The first excuse was that the door had fallen off the truck, the next was that it was delivered to the wrong address, then there were many other last minute excuses. We never saw our door, now don't think that they even made the door, so we finally gave up in October 2022. We did get our $900 deposit back (after they said they'd talk to the owners but we never heard any apology, heard from the owners). The whole ordeal was very disappointing and unbelievably unprofessional. Not sure how this company is still in business. 100% do not recommend.

Just had 3 new doors installed and while their installers were great, we had issue with the sales…read morerep who had ordered our door incorrectly and took over 20 weeks to install it. They refused to offer me what I thought was fair compensation for the delay and the extra day I had to take off for the 3rd day of installs. I would not use them again.

very bad experience with these guys. What was supposed to take 3 months and a guarantee our new…read moredoor would be installed before winter turned into a 9 month delay and install in late December. I had booked off 4 days for the install and every time they cancelled even when weather was okay for 2 of them. Had they installed the door during the summer months when they were supposed to, there would not have been an issue but repeated attempts to contact them fell on deaf ears. After all the apologies and an assurance I would be getting a discount for all my troubles, they gave me $100 off of a $5,000 dollar door. Very poor service, and communications was even worse. I actually thought I was scammed at one point and they weren't a real company. I would not let these guys install a door on my shed in the future. Definitely would not recommend these guys.

I received a quote for the work regarding my door replacement and repair to my soffit and fascia…read morethat was high. But I figured you pay for quality and they were well reviewed. The doors were installed well. The soffit and fascia however were a disaster. They sent a subcontractor (without informing or asking me that it was going to be contracted out to a third party) who worked 4 hours destroying my existing soffit and repaired nothing and called the job complete. Matheson admitted he was a rookie and I agreed he should come back under supervision to redo the job. He did come back but still did subpar work. I was then assured he would fix the project though he chose not to show up either time. Finally they sent out professionals who did manage to get the fascia correctly installed but they never repaired/replaced the soffit initially covered up (but not repaired by the amateur) nor installed gutters that were included in the quote I was given and asked to pay. In the weeks that went by between the subcontractor and the actual company a family of squirrels moved into my garage and set up a nest which I was left to deal with and assured the job was complete...

Replacing doors on our street.... took my door off & left my house wide open while they went to…read morework on the next house, when I ask what's going on I'm told the new door isn't here yet.... (why would you take the front door of my house off if you didn't have the new one yet?).....4 HOURS later I finally have the door on but no lock or knob... they're still working on the next persons house.... job should have been done long ago, replacing ONE door should not be a 4 HOUR job!!!!

Had a number of windows installed by Steve. One of them had a leak and I called the office. It was…read moreunder warranty and I expected that it would be done. After no response, I called a window repair company. I will not be using the services of Delorey and Levy in the future.

Had to take this company to small claims court over a door installed a year ago. Steve (the owner)…read moreponied up with a questionable lawyer who was reprimanded for improper use of funds by the law society and fully willing to lie under oath. Lost the case but learned that it is far far better to work with an actually competent professional company who will warranty and stand by their work especially in cases of more expensive or specialty doors and windows. Deal with Delorey and Levy and expect to be told to cheap out and cut corners, and have work done by absolute buffoons who have no business doing any sort of construction work. I was literally told by their owner to hire in a handyman when they seemed unable to correct the issues and yet they completely deny this. This is a company barely hanging on and for good reason.