$66.67/per mile for a one way, 12 mile SUV trip for 3 passengers? Not sure how anyone can stay in…read morebusiness with an $800 quote but good luck. We will always be going elsewhere.

Was rude on the phone, unfortunately I did book with them. The service left something to be…read moredesired. The driver was not focused on the road. Rather displeased. Did not feel safe.

Par Excellence, Customer Service for 90--One of Memphis' best ambassadors!…read more I support C-Level executives at local global company here in Memphis. My leaders couldn't be more complimentary of the service that they and their customers received from Mrs. Grandberry. I have hired many private car services over the past 25 years, but can't taut this experience enough. Her entire presentation was that of elegance, her vehicles were beautifully waxed, shined inside and out--simply immaculate! Apparently Sunday travel has its challenges with flight delays; however, she has facility for being a patient, accommodating, and a savvy business person who is proactive and plans ahead. Additional feedback from the travelers were that she was warm, friendly, and engaging with a very nice sense of humor to boot. She will be our go-to for professional ground travel service in the future!

This tour took us on a foodie tour that we never couldn't have replicated. We went to places…read morepopular with locals. The ribs, chicken, Jamaican food and cookies were all memorable. Along the way, we saw popular attractions which allowed us to go back on our own on other days. We were really lucky to have a small group with special attention from the owner. It was a great way to experience and get to know Memphis.

George is so nice and he has great communication skills!! He picked me up at 3:15 am and greeted me…read morewith a smile. I highly recommend George the next time you need a ride!!

This was undoubtedly the **BEST EXPERIENCE** I've had in a very long time!! George's knowledge of…read moreMemphis is beyond. He knows everything here in Memphis. From all the photo ops, to the history, architecture, the perfect restaurants for the greatest BBQ experiences too!! We were so glad we had him take us on this excursion. If you come to Memphis you MUST have his tour!! You could never see this City as well as only he can present it I can assure you!! Thanks ever so much George you really gave us a fantastic journey through your city!!

This service was excellent! The Memphis hotel where I was staying called them for me at 09:30 as I…read morehad booked a 10:00 AM tour of Graceland. Despite the fact there was a marathon going through the downtown area, right past the hotel at the time, the driver got us to the attraction in a timely manner. My ambivalent review of 3 stars is due to a miscommunication regarding the fare (which may have been on my part, not the driver's). I am certain he'd said we'd paid the full round-trip fare to and from Graceland and the hotel upon our arrival, and he gave us his card so we could call him directly when we were ready to return. I was asked to pay the same amount as the couple with whom I'd shared the ride, which I thought was odd but as the price seemed reasonable for a round-trip, I didn't question it and I added a 20% gratuity to the amount requested. I was not actually with the other couple so we did not stay together during the tour, and I didn't leave when they did. When I arrived back at the hotel I was asked for the same fare and I was puzzled. When I questioned the driver he then waived the fare but I insisted on paying it anyway as I did not want to deprive him of his livelihood if the mistake was mine. However, I did not add a tip this time.

Speedo picked us up from the KOA Memphis campsite and drove us to Graceland. They had no problems…read moreaccommodating our party of 7, the SUV was great and he arrived right on time. Highly recommend this car service.

James is a lifesaver for me when arriving in West Memphis ARK, which i was unable to obtain a…read morerental car. Contacted James within an hour he transported me to my locations with excellent service.

We rented a Party Bus for our daughter and her friends for…read morehomecoming. I paid with my Visa debit card over the phone. Homecoming took place on 10/4/2025. The following day, I received a text from them stating that there were some damages in the amount of $475 du to a tv being knocked off, protective glass broken, and wires that fell down. I told him I'd work with the other parents to collect money for the damages and would let him know once I had collected it. On Wednesday, before I told him he could charge me, he attempted to run my card again. What is alarming by this is that I never gave him my card information again. This means that he stored my card number, expiration date, AND CVV code. I never gave permission to store my card information and by law, he should not be storing my CVV code on file.

This was the best experience for my girls birthday. Everything was exceptional! The bus was clean…read moreand pure luxury. The driver was so nice and took excellent care of all of us. He was very caring and took us to all of our stops. He helped us up and down and made sure all our needs were taken care of. The bus has the perfect lighting and built in blue tooth for you to play all your favorite music. Everything was a 10/10 and I would recommend to all my friends and family. The owner was very professional and was easy to contact and we kept direct communication. My daughter's friends kept saying how they had a great time and how nice everything was.

Seems like a nice company with a decent fleet (based on the webpage), however you'll need to plan…read moreahead with them. They do not appear to have staffing for true 24/7 operation

True Concierge offers beyond incredible service!! It was an amazing birthday experience that…read moreexceeded my expectations! Mr. Parker energy,plus knowledge of Memphis will ensure you with luxury and style you deserve. You have to experience this great vibe whether you live in Memphis or traveling for business. Perfect for any occasion!