I called in last week to set up appointment for this week, when I show up they say there is no…read moreappointment in the system. They also tell me I have no co pay even though my benefits reset as of 1/1/2019. They did not reset my benefits because I wasn't on the schedule. I have been going there 3 times per week for at least the last 6 weeks. They are not organized and when someone answers the phone and they say you have an appointment, don't count on it. I would not recommend this place if you have a tight schedule or require good communication.

The front desk staff is welcoming and very helpful with all your questions. The Therapists are…read morefriendly and make you feel at home. The facility is always clean and perfect temperature to work your therapy session in. I definitely recommend this Physical Therapy Clinic to anyone!

I have visited this location for two different injuries one shoulder and one ankle in different…read moreyears. It was easy to get appointments and they were at times that worked well for me. Carol was wonderful in assisting with getting me back to where I wanted to be efficiently and sooner than I expected.

I have, unfortunately, had far too many experiences with PT's due to my multiple ortho issues. I…read morecount myself as extremely fortunate to have had Dr. Dusold recommended to me and to now be a patient of hers. Dr. Dusold is, by far, the most intuitive and talented PT that I have ever worked with - excellent diagnostic skills, excellent treatment and treatment planning skills, excellent communication skills, and outstanding listener and on and on.... 10 thumbs up!

My mom has required rehabilitation services six times. The first two times were horrific. Then we…read morefound Maple Ridge. I wasn't sure when I first entered the building but that soon changed. As with anywhere there are a few bad apples in the bunch but for the most part their staff is amazing and love what they do. The ladies on unit 1 are hands down my favorites and they always want my mom on their unit. I hope we never need their services again but if we do we will be going back to Maple Ridge. PS the only bad part is the food. I'd like to see it improved.

professional friendly service and care top notch on site…read moremanagement team Clean and well organized

A year ago I had shoulder surgery. I woke up from surgery with a big brace on my arm. I spent a…read morenight at my daughter's home. At home the next day it was time to heal. Physical Therapist, Phil Berghold came to my home. I was nervous about having someone come into my home for therapy. I didn't need to be nervous. Phil was down to earth, firm, but kind. We sat at my kitchen island, chatted, and talked about the care he planned for me. On May 5th, 2025 I had knee replacement surgery. Once again I stayed at my daughter's home. A few days this time I was cared for by my 3 grandsons. And Phil came to my daughter's home. He worked with me on knee therapy for an hour. My daughter's family worked and played as if Phil and I belonged in their home. Everyone was comfortable. A few days later Phil met with me at my home. He has helped me recover from two surgeries.

Dr. Brewer was my doctor and I never could see him I had to see a backup nurse want to be doctor…read moreshe was the worst and the sad part two times that I came there she handed me a card asking me how I felt if I felt like a man or woman today, talk about a place pushing an ideology, worst service ever never. They claim they handed me paperwork to tell me about my care for the day so I miss appointments in the future that they claim they give me but I don't know because they failed to give me my follow-up care paperwork, I highly recommend you go somewhere else for the health and safety of your family

Very mixed experiences here. Have been taking my toddler there since birth for all well check ups…read more Have always had to wait 10 to 15 minutes in the lobby to be called back and then another 10 to 15 in the room for the doctor to get there. In general experiences have been fine. Not great, or exceptional, just basic and fine. Today I was running behind for my appointment, as toddlers will make you do, and when I got there 10 minutes late I was told that my appointment had been canceled. At no point in time was I made aware of this specific timeframe policy. Then the front desk called back and spoke with the nurse practitioner who was there, and still available for our scheduled appointment, but refused to see us even briefly. What kind of service is this? I understand that there is a schedule that needs to be kept, and I left work early and did my best to get my child there from day care in a timely fashion, however life happens! If you are a family practice and often see families with young children I would expect a bit more flexibility. What infuriates me the most is the fact that the nurse practitioner was there and available however refused to even see us for a short time! Why? The front desk's explanation when I brought up jow long I wait for the dr and still se him was that the dr is more flexible. Well then this nurse should get a different job or shouldn't be taking pediatric appointments. Very disappointing!

I had physical therapy for vertigo, although at that appointment I was not experiencing vertigo…read more The PT asked about my symptoms and as I explained what I had been experiencing she rudely snapped at me and said, "No, now, now what are you experiencing?" I went through the motions of the PT with her completely uncomfortable. I also had a visit with Dr. Katie Van Scyoc, DPY, CFTPT at the Doctor's Ct office. I had strange vibes from her during the appointment. I told her my symptoms and then she performed an internal vaginal exam to test muscle strength. I was uncomfortable with her and felt the first visit was a complete waste of time since she gave me no further info, not even a handout of exercises to do in between visits. I switched to a PT in the Westhaven building. When this PT was reviewing my records she told me Scyoc did not document my internal exam, so the results were not documented either.

I've worked with EVERY therapist here on almost every part of my being. Each is expert in their…read morefield, great professional care, listening to your every word to make your healing process the best for your individual needs. Always kind and understanding. The reception lady's are equally professional and curious. From waiting area to PT rooms, everything is clean, comfortable and state of the art. Nice views from spacious private areas as well as excersise room. There is wheelchair accessible parking and entry. Elevator to 2nd floor, automatic doors. They have a mask policy in place, take temperature and ask questions. Everything is sanitized between patients. The staff here is definitely a Hugh part in the success of all of my healing!! I totally recommend to anyone that wants/needs healing from injury to postop care. There Physical Theary is one of the best I've work with!

I really enjoy n attend Wed night ballroom lessons with Jessica n Doug n their monthly social…read moredances. Matt n his wife do great salsa lessons on Thurs nights. Their 1st Friday of each month Salsa Latin dance is awesome. West Coast Swing on Sunday night is great also. They too have a monthly social dance . Great way to meet new people dancing. I met a great lady their at Jessica dance on June 15, 2023. He hit it off good n been together now for almost 28 months. I highly recommend.

I've been participating in some of the group ballroom lessons and attending the group socials, and…read moreit's been such an enjoyable experience! Jessica and Doug are absolutely wonderful--they have a natural talent for teaching and create a fun, welcoming environment that makes learning so easy and enjoyable. Their passion and energy truly make every class and social a highlight of my week!