He's a very nice guy, always polite, courteous, and professional. Every interaction has been smooth…read moreand respectful. You can tell he takes pride in how he treats people, and it really shows. I definitely recommend him.

Chase is an excellent agent! His attention to our needs was superb! We were taken off guard when…read moreour long-term agency and carrier notified us that they were no longer doing business in California. Chase provided answers to our numerous questions, resulting in a policy that we are pleased with. Chase was recommended to us by a close friend - and we are now recommending Chase to others. Marlene and Allan K.

Been using Reeves for a really long time now, probably at least 15 years. Started out with just…read moreauto insurance. Called a few other places, found out that other insurance companies couldn't even try to match the price Reeves got me. Eventually added on multiple vehicles, homeowners insurance, and I no longer reside in Orange County. Barbara and Jammie are always there when I need them! Recently, my mortgage broker could not believe the low cost of my homeowners insurance. Thanks for all your help!

The best insurance broker ever.. super responsive and helpful, even call me when a bill is late or…read moresomething and help me make payment. Also find me great prices, and good programs.. have used them for all my insurance needs for 15-20 years. I have never had even one bad experience. Really strongly recommend them!!!

We have relied on NIA for our policies for several years, I highly recommend the office because of…read morethe attention to detail on what I need, explanation of coverage, plus the personal touch is very much appreciated I've been traveling, drove to Chicago, we needed to make changes and update my insurance cards, Ms Felix was able to do this same day, within the hour via email and text, saved us from a very uncomfortable trip Thank you Neighborhood Insurance for all your personal touches and professionalism

I met Rosie and Martin a few years ago, when they were kind enough to support my girls soccer club…read more They have a great program that gives back to the community. I have since reached out to them for guidance when it comes to insurance needs. Martin and Rosie are very knowledgeable about insurance, will be upfront with their clients and prospective clients and genuinely care for your best interest. You are not a number to them, you are part of their neighborhood and take care of you as such. You can always count on this dynamic duo to be present and engaged in our community. You are in great hands with the Neighborhood Insurance team.

Shahine and her team are top notch. They have always been there for me, even on the weekends, for…read moreanything I need in regards to my insurance. She always gives me the best advise and gets me the best coverage for the value and will show me ways to save money if possible or give me reasons why I may want to spend more for better coverage but is never pushy or high pressure about it if I decide to decline. Always had a good experience with her and her team and prices for coverage are very reasonable. Would recommend to anyone looking for insurance. I personally have both of my vehicles and my life insurance policy with her and as I said am a very satisfied customer.

Leah Drost helped me lower my rate and also took her time to listen and explain to me all the…read morequestions I had. Thank you Leah I truly appreciate all your help!

Patty is awesome. She welcomes you with a big smile. She gave me a quote and patiently explained…read morethe details. I am confident that she can help me to achieve my goal. Thank you!

Worse experience with a insurance agency . First she quoted…read moreand charged my card that month Then the following month she charged my card double the amount ! I kept asking her why wouldn't she just call me and email me about the price change but she had no answer . She apologized and said she quoted me too low initially and she told me if I get life insurance then my amount will be reduced . She sent me documents to my house to sign , with no information , no booklets . It was very strange and a huge red flag . She told me "well I didn't want to send you too much mail " ?? When I went to her office to discuss the life insurance she told me she made ANOTHER mistake and quoted me too low again. She seems very sweet but she try's to take advantage of younger people and she doesn't take accountability for her mistakes . Keep searching for a different agent ! I am still waiting for over $300 that she claims corporate will give me . March 5. Update I never received a refund

MAHAN INSURANCE has been an extreme asset to my insurance needs and those of my clients. I have…read moreworked with Mahan Insurance personnel for over 7 years and seven years is a lifetime in California time! Mike is meticulous and spot on in every detail. Bob who runs the show is an attorney, insurance broker and engineer. This is a family run business and they all work, hard and as a team to provide you the utmost of professional products and service. Every client I have recommended to MAHAN INSURANCE has loved their experience and quotes. When the Mahan family recently took care of a long time friend of mine....who was with USAA they quoted and delivered and now MAHAN INSURANCE has another satisfied customer. I highly recommend MAHAN INSURANCE to all your loved ones and close associates. FYI: MAHAN INSURANCE specializes in all insurance yet COMMERCIAL INSURANCE to CONDO insurance is their niche. MAHAN INSURANCE has a semi new (about 2 years) associate Jessica who has only solidified the professionalism of MAHAN INSURANCE. Thanks you guys for all you have provided me and my clients.

I just went to this insurance broker agency and had stale accommodation, FBI questioning, and…read moredismissive attitude; a terrible experience, overall. [TL;DR: Mahan Insurance Brokers (at least the old lady working there) will try to push their higher-priced coverage on you with no accommodation to be or feel comfortable while doing business with you and will treat you as their enemy if you want to see other available options.] Upon entering, the first thing I noticed was the lack of accommodation. When you enter any business that deals with public, you don't want to be standing the whole time you are attempting to do business with them. If you're going to be standing, you want it to be a brief one; the longer it takes, the longer you ask, "Why am I still standing and waiting?" I can understand if this was an agency within "ghetto" parts of the city -- it wasn't. Standing there for over 15 minutes was unnecessary. During the 15 minutes, there weren't any sociable questions to befriend the customer (me); it was just a female robot having me answer a questionnaire. I understand: The purpose of this visit was to see if, 1) they could switch my broker to them and, 2) they could offer me good service. Unfortunately, the first thing I was met with was negativity and that they didn't deal with my current auto insurance (which was false). Not only that, but that they only had a 100/300 coverage was ridiculous. Afterward, the questionnaire followed with unnecessary information about myself, including what I do for work and accident/ticket history, which shouldn't matter prior to 3 years. Either way, I could tell Ms. Robot only wanted details. After giving her my contact information, I called my insurance to see what I could do since I didn't want to increase my insurance cost to a substantial amount to go through them. Before reaching a customer service agent, I was called back by Mahan Insurance and Ms. Robot told me that they did work with my insurance after all and that they could make the transfer of broker to them (surprise, surprise). At this point, I asked about the 100/300 coverage and keeping mine as it is, and she replied, "Yes, yes, you can keep yours but we can talk about increasing it later." Unsatisfied by this answer, I replied, "Well, I'm trying to see my options right now," which she finally said, "Okay, well, whatever; I have the papers here if you want to sign them." Basically, that sealed the deal to say farewell to that broker agency forever. After calling my insurance, I found out I can merely fax them or even go through their website to make any necessary changes to my policy. In the end, I was left with a bitter taste in my mouth after dealing with Mahan Insurance. However, thanks to my insurance being there for me and providing me with options, I think the rest of my day will go well without that unfriendly broker agency.

These folks were fantastic! Turning 65, I was very confused about all the things I needed to do for…read moreMedicare and how to coordinate with my current insurance benefits from my former employer. I read all the information but found it very complicated. Steve went above and beyond to help me. He's extremely knowledgeable and able to simplify the puzzle. Everyone is going to have different things that are important to them in terms of coverage. Steve took the time to get to know me and my situation to make the best possible choices. There are so many variables! Gabriele on the ARK staff is friendly, efficient and a wiz on the computer, gathering info, accessing needed data. I couldn't have done it without them :-)

I was totally stressed out about losing some of our medical insurance coverage and confused on…read morewhere to start to fix it. I called Ark and they were awesome! The lady who answered the phone was very patient, kind, and professional. She listened to my needs and relayed everything to her co-worker, (Gabrielle). Gabrielle did some research for us and it looks like we are already covered. Gabrielle recommended keeping our coverage the way it is. I was so impressed and appreciative that she didn't try to sell us anything new when we didn't need it. If I, or anyone I know, ever needs help with new coverage, I know who to call - ARK!

The best insurance agents! The Bergman's have been my agents for over 20 years and they are the…read morebest. Allen and Gordon are always very helpful and always get service done quickly and accurately. I recommend them to everyone that is looking for insurance agents they can depend on.