Extra Space Storage was a great experience! I was able to rent a space and move in same day. They…read morewere helpful and supportive through the process. The facility was very accessible and clean. I highly recommend using them for your future storage needs.

They called right away. My first question was "when do you raise your rates"? The said after 3…read moremonths. That is a no go scam to me. I have rented for years and this is unacceptable form of service

I would not have great things to say about the actual storage unit and some of the issues we faced…read more- but manager Suzette Oliado was so wonderful and her customer service can not be overlooked. We moved out of state for 5 years but any time we spoke with her she remembered us and was extremely kind and accommodating. We appreciate her!

STAY AWAY!!! There are far better options for keeping yourself and your belongings "safe." This…read morefacility has serious cleanliness issues--I once found a dead mouse in front of my unit. When I reported it to the office, they assured me it would be taken care of. Two weeks later, it was still there. Security is also a major concern. I have visited multiple times, both during and after office hours, and found the side door unlocked. Homeless individuals frequently enter and exit the building without restriction. My unit was broken into, and I wasn't notified until two days later. The reason? Staff claimed they only noticed during their rounds after the weekend--meaning they had no idea when it actually happened. Their response? "I think you should file a police report and contact your insurance company." You think? Frustrated, I canceled my unit and moved my belongings out well before the next billing cycle. I was repeatedly told I would receive a confirmation of cancellation--yet it never happened. Avoid this place at all costs. If you don't believe me, visit after hours and see for yourself. Terrible security, terrible customer service, and a terrible place to store your valuables.

Great customer service when needed. Clean site and very well lit. Easy to trailer my 24' boat…read morearound the lot and park and retrieve. Pricing is slightly better than surrounding storage areas on east side of Pittsboro. Highly recommend.

This place is amazing. Mark is so helpful. He's always available for questions and even helped me…read moremove something into my space. I highly recommend this storage facility. It's always very clean and well lit.

This newest of the Extra Attic Self-storage facilities features covered storage for both RV &…read morecorporate yachts as well as a truly beautiful, state-of-the-art --& one of the first of its kind, if not the first, in the Raleigh-Durham-Apex storage business market for Wine, beer &/or other longer self-life food or beverage commodities aimed at both local restaurant or home chefs. Morrisville is conveniently located on NC54 aka the back, old way to Chapel Thrill on Chapel Hill Rd. The staff at this site as well as the others & the Corporate leadership are both congenial & accommodating aiming to give quick, real-time accurate information & the utmost highest levels of Customer service & satisfaction to new, & longtime patrons of Extra Attic.

Great experience. I needed this on the fly and for only a month but the location is great,…read moreeveryone I dealt with was great and accommodating. The price was the best I could find. I was not a customer long enough to leave 5 stars and gate access is only from 7 a.m. to 8p.m. I would use them again if I needed storage.

DO NOT SIGN UNTIL YOU READ!!!! Absolutely one of the worst customer service storage experiences…read moreI've ever had. We rented 2 units for a few months while we sold our house and moved. Everything seemed ok at first but then we started having issues. No one would be in the office at opening time. When the phone was answered the gentleman and/or sometimes older sounding lady had no idea what was going on or how to charge a credit card or change payment. We rented the truck and the same frazzled strange man helped us. He would not move the truck out or put it back into the small place where it is parked. He was unsure how to handle the billing. We left with no paperwork and nothing saying a transaction had occurred. When we did our final move out we noticed that water had leaked, I think gushed is a more appropriate term, in the corner of one of the units. In that corner was all the family photos, scrap books, keep sakes, collectible magazines and a box of high quality winter wool socks and some underwear. The frazzled, strange guy who was there said he would take photos, call the manager and let him know and he was sure they would "do something" for us. We left the moldy, mildewed mess in the unit and waited for a call the next day. No phone call. We drove over and spoke to the manager Ralph. He was rude, dismissive and just plain ugly. He refused to even listen, much less help. We had to go into the office several times to speak with him because he would just walk away while yelling. He said he had not been informed about the situation. However, he let slip that he had seen the photos the owner/employee had taken the day before. He not only did all these things but he then takes our code out of the system. We paid for a full month of service. If I want to check to make sure everything is out of the unit, now I can't. So not only did all this happen but he shorted us a day without a refund. So we lost very personal, irreplaceable memories and Ralph could care less. This could be the worst place ever to store your things. Either the unit leaked during one of the heavy July thunderstorms or when Jimmy's Minis cleaned out the gutters in June water got in. We were not asking for anything crazy in recompense. The way we were treated is just ridiculous. We don't want others to go through this. Ralph went from friendly to rabid dog status in a snap. We had wanted to support local business but it looks like the big storage corporations are just more reliable. We won't make the same mistake again and we hope you don't either. And I'm hoping the owners read this as well. The manager told us never to in on Wednesday because the guy who worked that day was incompetent. He was not even allowed a password or access to the computer system. What kind of business is this guy running. And then to talk about an employee like that. Hopefully the family who owns this business will do some house cleaning.

Nice place. Property manager is very sweet, professional, and easy to work with…read more Strongly recommend.

FALSE ADVERTISING!! They do NOT offer military discounts at this location, despite stating it on…read moretheir website (see photo). This company touts themselves in being military friendly, even going as far as creating content on their website towards storage for military families, but DOES NOT honor their advertisement. This area is slowly being saturated with military families that trickle out from Ft. Bragg. Will be posting on as many military groups as possible to warn other families to NOT USE THIS COMPANY!!! Update - 3/2/23: Emailed the support address listed in the reply and have heard absolutely nothing. Emailed twice in the last 2 weeks.

I emailed to get a quote/inquiry, they replied with a phone number. When I called the number the…read morewoman on the phone was beyond rude, needless to say I won't be using them. I'd rather pay more and go somewhere else.

I began renting a storage unit as a practice space for my band about two weeks ago. These are my…read morethoughts and observations. - The staff is friendly. The property manager, Shannon, worked with me extensively to find a unit that fit my band's needs. - There is free coffee, candy and water located in the office for renters. - The unit I was showed was clean, well-lit and had working AC. - There are separate rules for bands, but I didn't find them over-bearing; they can be summed up to "don't be a nuisance." - Note that the units with wall outlets are on an hour timer. The sudden power outage could damage tube amps. Overall, I'm pleased with my experience so far and would recommend this location to musicians looking for practice space.

Very good customer service. Followed up with me. Easily accessible, level parking space at a fair…read moreprice.

Awesome location, we have used Extra Attic Self Storage for years for our business. It is clean,…read moresafe and convenient! The staff are very friendly and helpful! We have used as many as four units over the years, all are secure, clean, dry and safe. We are very pleased!