I booked a move with them and put a deposit down. They confirmed with me that they absolutely had…read morethe availability. They said they would call me 3-4 days before the move to go over details with me, that never happened. I finally called them a few days before the move, where someone immediately and very rudely told me that they couldn't move me. They said they were booked up, and didn't have the men. Another guy then tried to tell me that it was an "IT issue" with their central office, not their fault so they couldn't do anything. Through trying to complain about this issue, I was connected back to them and spoke to somebody else. This time his excuse was that a "truck broke down" after I scheduled my move. I do not believe a single one of their ever-shifting excuses. Sure, they're giving me my deposit back and "taking responsibility", but none of that helps me when I have to be out of my place in less than a week. He just kept insisting that someone else can do it (and would not listen when I told him that I did the legwork already and that wasn't true). Do not book with this awful, scam of a company. They will cancel your move and completely screw you over and do nothing to make it right outside of the barest possible minimum.

Beware if using in Greenville, SC. Owner of this location will yell and swear in your face even if…read morethey did the wrong doing. We ended up calling the police I was given a time between 11-4 for arrival of movers. They didn't show up until 6. They started packing all of our small stuff first and left our big furniture until last. This resulted in big furniture not being packed on the truck "because they ran out of time" I was willing to pay more to get them to load the rest and when I booked this, this did tell me I could pay for additional hours. But no- since they started on small stuff so they left me on my own with several heavy items I could not lift on my own. They also ruin our floors and packed our leather couch without wrap. Moving is stressful and they made it nightmare. I have long list of other things I could say.

This is a great storage facility. I have been very impressed with their service and standing…read morebehind the previous owner. We started with the previous company Simpsonville Self Storage and the owner named Steven. I had picked this storage unit for my mother moving from Texas. When I arrived back from Texas I was surprised the company had been purchased and they had no record of my previous reservation with Steven from Simpsonville Storage. Oh goodness what a mess, I soon learned the previous owner had lied to me and didn't bother to reserve or pass on any information even though it had only been a week. (He knew the business was up for sale and purposely lied to me and mislead me). Upon working with Karen at the new company, She helped me figure out all the paper work and managed to get me a unit the same day! Karen, is amazing! I was in a pickle for sure, and she was able to make it all work for us. I have been very impressed with her service and would recommend this storage facility. Its clean and the new company cares.

The lease agreement is shady and there is no limit to how much they can increase your rate at any…read moretime. Do not use this service. They are taking advantage of people who have to store their belongings for longer periods of time. Do not sign a lease agreement with them. Look for a company that has limits on how much they can increase your rate. Try to find an agreement that locks in your rate for the year. Do not do the month to month because at any time they can jack up the rate. This business is not regulated well enough. It's shady and takes advantage of people.

The absolute WORST storage unit you can rent from. My rent started at $53/month. My unit size is…read more10x10, so not huge. I have NOT switched units nor has my space been enlarged whatsoever. Rent has SKYROCKETED for absolutely NO REASON aside from greed. My rent is now $200/month for the EXACT SAME UNIT that was $53. Once you're in, you're trapped and THEY KNOW IT! NOTHING prevents them from raising the rates over and over and over and over again. I've asked several times for a lower rate and, of course, they say there's nothing they can do about it DON'T GET TRAPPED HERE

This place is garbage. They let people live on site. When moving it I was robbed. I called the…read morecops. No help. All of a sudden their cameras and gate codes went out the window. They are liars who want your money and don't help if something happens

I have to drop in to say how amazing the Manager Kim is. Her customer service is nothing short of…read moreamazing. Every conversation, every encounter I have ever had with her is total excellence!!! Thanks Kim. You rock lady!!!

From the owner: Convenient, affordable self-storage solutions are waiting for you at Hwy 221 Storage in…read moreSpartanburg. Choose from a variety of storage unit sizes and take advantage of amenities like climate-controlled storage, online bill pay, and advanced security features. Rent or reserve your storage unit online now!

great customer service and friendly clean environment and will continue to refer customersread more

We needed to store our life for four and a half months. Waiting for our new house to be completed…read more This storage facility was exactly what we needed. Well lit very secure and climate controlled. Staff was amazing and the place was clean. Highly recommend !

Nikki was very helpful in talking through our options with us. She explained the different types…read moreof units and dates that we could start renting. Thank you!

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.