We have used Round Rock Pool Pros multiple times over the past 3 years, and have always been…read moreimpressed with their knowledge and workmanship. Recently we had a pool pump failure, which can cause a world of water quality issues in this Texas heat. Round Rock Pool Pros responded rapidly, and turned our situation around to a good ending. We are so grateful to have found a company that values their customers and does an excellent job. They're an asset to the community. Highly recommend!

HARD PASS. WOULD NOT RECOMMEND AT ALL!…read more Moved to a new house and shopping for pool service. Submitted an online request on their website Wednesday around 9 AM. Out of the 5 companies I submitted a request to, they were the 2nd ones I reached out to but the last ones to reach out back to me (excluding the auto-generated "thank you" text which the other pool companies sent as well). Lisa from the office called me Wednesday at 5:38 PM and said she could have a tech come out the next day to give me a quote. Jose came out Thursday around noon. He was super nice and professional. He said he would get me 3 different quotes for the 3 type of packages they offer by the end of the day or the next day (Friday) in the morning at the latest. By Friday at 4:25 PM, I had yet to receive anything so I called and spoke to Lisa and she said they'll send it over shortly. They sent 2 quotes (not 3) at 4:40 PM. Monday morning at 10 AM, I called to discuss the quotes for further clarification, especially since the links weren't working. Lisa said she's going to call Jose and call me right back. She never did. Tuesday morning at 8:28 AM, almost a week after I had initially reached out, I called saying they never called me back and asked to speak to a manager. She put me on the phone with Jose and he was a totally different person than the guy that came out to the house. He kept interrupting me and talking over me. He was rude saying I didn't know anything about pools (that might be true but this is not my first house with a pool and that's not something you'd say to a prospective client), and making excuses for their lack of responsiveness. If they're this bad when they're trying to earn my business, I can't imagine how bad they are once they do earn it. Reading some of their other reviews, I should've just never reached out to begin with. TLDR: Unresponsive, unprofessional/rude, overpromise/underdeliver. Ended up going with a different pool company that responded right away and was able to get me on the schedule immediately.

I switched pool companies after the communication and scheduling fell apart. Like a lot of people…read morehere, I read the reviews and called. My service manager is Bobby, and he is training a whole crew in preparation for summer I imagine. Bobby is straight forward, efficient, welcomes questions, explains things and if you tell him something isn't quite right, he resolves it. Communication is terrific from Patriot. Sure, you get a standard readout of the service, but there will also be notes from the team answering your question, recommendations, etc. Sure, I'm new, only 2 months with them, but so far, stellar service.

They screwed up my pool chemicals so bad that the pool had to be drained. Tried several times to…read morehave them fix it but they didn't/couldn't. This company was great in years gone by. Now not so much. I would not do business with them ahain.

Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

I would highly recommend Kingz Pool Services. I recently hired Kingz Pool to remodel my swimming…read morepool including replaster, replacing old lights with new LED fixtures, installing new tile, and repairing leaks in the spa. Luis, the owner, was incredibly helpful in explaining the process and working through options to stay on budget. I really appreciated how responsive and communicative he was during the remodel. He delivered what they said they were going to do in the timeline promised. His team showed up on schedule, and worked efficiently and professionally. Before choosing Kingz Pools, I reached out to several other contractors but either never got a call back, they didn't show up, or their bids were not reasonable. Kingz Pools provided a fair estimate, stuck to the agreed timeline, and delivered exactly as promised. If you're considering a pool remodel, I highly recommend giving Kingz Pools a call. They truly delivered a top-notch experience from start to finish and the pool remodel looks great!

As everyone has noted - Luis is a pro! Super responsive, professional, with fair pricing.... work…read morewas right on schedule, within the estimate, and looks great! A total pleasure to work with.

Don't bother with pool stores! You're wasting time and money. They all tell you something different…read moreand ofcourse to buy this and buy that and when you try to return something with a receipt suddenly the manager is no longer the manager and can't do returns. After a month of getting ripped off and told numerous things i went to wal mart got clorox 6 in 1 shock and clorox algaecide. 6 days later dark green to clear. Wal Mart and Amazon is all you need.

All I can say is that the manager here is the best! I went to Hutto and they didn't know anything…read moreso I went to this location and the manager was extremely knowledgeable and got my pool cleaner up and running without. Paying me a fortune. Also he was able to get me the parts needed to fix a few pipes that froze during the freeze. My pool is at 100% and I would like to thank this location and the manager for getting my pool in perfect shape.

Jason Riggs owes me $2,840 from a pool replaster job. He has acknowledged that he owes me the money…read morebut has ignored all attempts to contact him. I found multiple similar experiences online at Buildzoom from his previous business in San Antonio, Taylor Custom Pools. His latest business name is JRock Handyman in San Antonio.

From the owner: We specialize in swimming pool renovations . Resurfacing , tile , coping and decks. We do one…read moreProject at a time . Unlike most companies the owner is always on the job site . We can also repair anything and we have Pool cleaning services , Such as Drain/clean and weekly service .

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

I have a 10-year-old Master Spa that needed a new cover, a new cover lifter, and some jets…read morereplaced. Their team arrived on-time and got the job done perfectly with a high degree of professionalism. I highly recommend this company for your hot tub maintenance and repair needs.

Fantastic! Came out, recognized the problem, and repaired under warranty with no cost!read more

We are so happy with this company! Bearded Phool has been taking care of our spa and cowboy pool,…read moreand after trying four different companies in under a year, we were starting to feel like pool-maintenance nomads. Two companies were "all set to start"... and then never showed up. Both had great reviews and even better excuses--none of which came with an actual follow-up. Another company did a nice job, but the price was so high we felt like we were financing a small yacht. Then we found Bearded Phool, and every week our cowboy pool and spa are sparkling like they're auditioning for a magazine cover. Their communication is fantastic--photos, a weekly report, and if I ever have a question, my texts or calls are returned immediately. The staff is incredibly friendly, and the quality of service is truly perfect. Thank you!!!

Very high estimate also back & forth appointment - said coming then not- not sure from high demand…read morein Summer but I will definitely not rely on this pool service 550$ plus 150$ for first visit 11000 gallons pool is quite insane. You said same route now claimed for long distance? How much you charge for travel? how much for weekend labors? if long distance should you reject at the beginning? Should not take advantage from urgent Clients esp. not much serious security such as pool service. A lesson learnt for me but just red flag to warning some future clients, I could share some free estimates from several Pool service w/ very reasonable cost but not worth now, my pool issue is resolved completely. Thanks