Dr. Mitchell is so kind, personable, and takes the time to answer questions! She is clearly very…read moresmart but explains things in a way that is easy to understand.

I absolutely loved my provider. Unfortunately the administrative staff constantly dropped the ball,…read moredelaying care for me multiple times. My treatment is time sensitive and must be on a schedule. Multiple times, id receive a phone call the day of my appointment that my appointment had to be canceled because they hadn't done their part on my authorization. Most recently I got a call ONE day before my appointment (an appointment that was made 3 months in advance (as was it done 3 months in advance every single time) to tell me that my doctor no longer worked there. Why they would not cancel all her appointments when she actually left, is beyond me. I'm now 2 months behind schedule because I had to find care elsewhere and wait for the insurance and an appointment. And now I can't get my other treatments on time, because they can't be done within a certain amount of time of each other. I was kind every single time it happened to me, and it happened over and over and over. I feel like it showed a total lack of empathy for my pain. It is debilitating without treatment.

Dr. Stephen Schaffer was a pleasure to work with. My wait was for about 5 minutes, and once seated…read morein my patient chair the doctor arrived about 3 minutes later. Dr. Schaffer's bedside manner is great. He even introduced himself as "Steve." He's a very likable doc. I'll be using him for all my future ENT needs...

Dr Kallman performed a life changing sinus surgery for me several years ago (when he was a new doc…read morein town). Prior surgeries with other docs offered me no relief. Dr. Kallman was able to fix my sinus problems from which I suffered for over 12 years! Best of all, my surgery was a smashing success with very minimal discomfort. Not like in the old days where you left the hospital with your nose all packed and in pain. Relatively painless with a very quick recovery. What more could I ask for? I highly recommend his services. Since my personal experience with Dr. Kallman, I have recommended his services to my friends and family. All have been completely satisfied. I have also brought my children to him for ENT services. Three years ago Dr Kallman removed my 13 year olds adenoids at our local surgery center. We went camping later thar same day. He's that good....

Really great ENT doctor! I had tonsil issues for almost four months while I was down in the states…read more All the doctors I went to prescribed varying antibiotics, but none killed off the infection. When I came back to AK I went straight to Kallman and he found that the only possible way for me to get back to normal was to pull those suckers out. A few week later, the surgery was done and I felt 100 times better. This doc really knows his stuff and is willing to talk to his patients. He's also a pretty nice guy, too.

For several years, I've had my ears cleaned at Geneva Woods ENT and I've always been treated very…read morewell. and my ears have been happy for the experience. So yes, I think Geneva Woods ENT is worthy of five stars.

I have severe ear problems Paul Becker couldn't help me I will never see him again I went back…read moreseveral times! I'm seeing someone new! They took my bad review off of google along with others!

Really not a fan of doctors who don't listen to and try to talk over their patients…read more I made this appointment because I have a long running, chronic, sinus condition involving inflammation, nose bleeds and heavy mucus production (going on 15 years at this point) that has slowly worsened. What I wanted was someone to put a scope up into my sinuses to see what exactly was going on in there, and to discuss if maybe there was some surgical option to improve my quality of life. Long story short - we never got around to either of those. As soon he found out that I sometimes take a generic version of Afrin to treat my symptoms, he became hyper-fixated on that and repeatedly tried to lecture me on it's dangers and basically blamed that for all of my problems. When I tried to point out I'd only started taking the generic Afrin-like drug during the last couple years, so it couldn't have been the fundamental problem here, he tried blaming my teenage allergies - which didn't make any sense because: 1. They ceased being a major problem years before my sinus issue started, and 2. They never affected my sinuses in the first place (I was/am allergic to some spring time pollen that makes my eyes bloodshot and itchy). Not that the doctor was at all listening by that point - he was too busy claiming that his 35 years of being a doctor meant that he knew what he was talking about (even though he didn't even bother giving me a through examination, just shined a light into my nostrils) and showing off the dozen or so bottles of Afrin he'd taken from previous patients. I ended up leaving with a prescription for Prednisone and some advice on how to use Claritin, Flonase and saline sinus flushing correctly, in exchange for a $325 bill. Not what I wanted and not worth the cost. I suppose I'll try getting the prescription filled and following the advice - maybe it'll help, but if it ends up making my condition even worse, I'm sure a medical malpractice lawyer won't be hard to find. In any case, I don't believe I'll be visiting Dr. Mamikunian again.

I am a lift long athlete and have, as an older woman, had my shoulders repaired, my hips repaired,…read moreand one knee...with a deviated septum and the need for my turbinates reduced, I sought out Doctor Mamikunian. I have never had such support and one on one information and follow up. How often does your surgeon call you the next day (following surgery) to check in personally? Even prior to the surgery center? I am glad I have one nose but he is someone I would 100% recommend. In even healing, I talked with a friend about him and she was in agreement after having the same surgery. I would shout this from the rooftops. He is the absolute best! That being said, his assistant in the office and the front office staff help with getting questions to him immediately and are very supportive and helpful as well.

Dr. Ellerbe is the best! I have had several procedures done with him. His chair side manner is top…read morenotch. He's friendly, funny and makes you feel comfortable immediately. He is knowledgeable and does a great job. His staff and clinic are so friendly and welcoming. Go see him!

From the owner: Located in Anchorage, AK, Dr. Dwight M. Ellerbe is a triple board-certified physician at ACENT…read moreAlaska Center for Ear Nose and Throat. Dr. Ellerbe is board-certified in pediatrics, otolaryngology, and facial plastic and reconstructive surgery. To learn more about the procedures and conditions Dr. Ellerbe performs and treats, please visit him online today.

I was referred to this practice by my oral surgeon in Anchorage, AK. Nice staff at ACENT. I had a…read morenice consultation with Dr Schaffer and he answered all my questions and dealt with my concerns. We discussed a near future outpatient surgery. I enjoyed meeting Dr Schaffer. Lisa Palermo did an excellent job working within my travel schedule to book my surgery and post-op visits.

I made an appointment with an audiologist for a hearing test, as I am in my 60's and my wife said I…read moreneeded it. It took me several weeks to get the appointment. The audiologist was friendly and appeared competent. I had no issues with my tests or the hearing aids I bought. After they had my money, however, it has become impossible to get any follow up care or service. After a time, the battery on one of the hearing aids failed. I called for an appointment. They told me they were too busy to see me and to just drop off the hearing aid for her to look at. The hearing aids were still under warranty. I dropped off the hearing aid and they went silent. After a month, I called back, and they sounded like they never heard of me. After a considerable wait, they reluctantly admitted they had my aid ready. I tried to set an appointment to pick it up and make sure it was OK, but they told me it would be 4 months or longer to get an appointment. They said to just drop in and pick it up. I dropped in and picked the aid up. When I got it home, I found they had given me a replacement aid. The aid would not pair with my other one and would not connect to my phone app (a feature that was instrumental in my selection of that model aid). I called them back and told them about the problem. They told me to drop off the aid again. I refused and said I wanted to verify the aid worked correctly when they were done with it. They gave me an appointment 4 months in the future. I was not pleased. Nonetheless, I showed up for the appointment. They spent 90 minutes trying to pair the aid with my app and finally succeeded. By this time I was late for another appointment and didn't have time to get the aid calibrated. I limped along with the unbalanced aids for a few months until I could no longer stand it. I called them again and asked for an appointment to fix the sound of the right hearing aid. I was told to drop them off. I refused and said I must be present to verify that they had indeed calibrated them to match. They told me they had no appointments available for 4+ months. That's when I decided to file a complaint with the Better Business Bureau, the Alaska state medical board, and Yelp.