Was referred to them by Advent Health ER. Have called the office numerous times this week and always end up endlessly on hold. I was able to leave a voice mail one time, but ever since then get a recording saying the mailbox is full. Sent them an email, and got an automated reply that basically said "we got your email". That was three days ago. No phone calls, no emails. If this is the way they do business, I don't want to trust them with my health care. Going elsewhere to a practice that is run more professionally. read more

Office is unreachable for medication concerns, refills , scheduling of appointments for medications changes/ refills. I have made 11 different attempt to contact medication refill provider or office nurse regarding medication not working and scheduling department to schedule appointment with numerous voicemails and no call backs. Relying on urgent care physicians for pulmonary disease management due to poor and neglectful care from this office. read more

The worst experience ever. Doctor not sending medications scripts to Pharmacy. Dr. and staff condescending. Imaging center cancelling appointment because the doctor sent the wrong diag codes that do not match the order. MA telling the imaging center I might have to come back in to talk to the doctor to fix the imaging order (no respect of my time for their mistake). By far the worst problem is no one will ever pick up the phone. Sadly they did one time when I called to make an appointment. This is the worst office ever. I will never go back here. read more

I have been a patient here for the past year and everyone is so friendly. When you walk in they have a paper free sign in where you type in your name and it automatically signs you in. When its your time at registration they page you over the system to report to one of the sign in desks. The sweet lady I spoke to this time was very interactive. Since I had no real updates since my previous visits all I had to do is pay my co-pay and you can do all of that on their cool orange handheld devices. If it's your first visit or you have paperwork to update, gone are the days on pen and paper, you use those same, hypoallergenic paperless devices to answer all of the questions. Once you are complete you have a seat until the nurse calls you back to see the doctor. My nurse Sam is so sweet. She made stepping on the scale painless and even made me laugh. After we hit the room she went through the typical litany of tests, Blood pressure, temperature, oxygen etc... Once she was complete she let me know that my Doctor would be in soon. Another thing that I love about this office is that they don't have the typical magazines in the office, they actually have a TV in each room and they are typically tuned to HGTV. So I was able to pass the time watching a remodel show as I waited for the Doc to come in. They also don't close you in, they leave the door open so you don't feel locked away and forgotten. My Doctor came in and made me feel welcome. We chatted a bit and spoke about my health and he renewed my prescriptions and we were done. From beginning to end everything was fantastic. Happy Healthy Living!! read more

Pulmonary Disease Specialists, P.A - Pulmonologist Near Me - Kissimmee, Florida

Ever since Dr. O'Brien retired, who by the way was always an excellent listener and compassionate doctor, trying to get an appointment has been problematic reasonably soon enough to take care of my immediate Cpap supplies needs. One person with whom I discussed the matter on the phone basically said rather sharply "I'm sorry," telling me they only have two providers. I simply have to wait, and couldn't book me for four months. Another call yielded the same information, but the speaker was a tiny bit friendlier. I've been a long-time patient at this establishment, but am now convinced to seek referral assistance from Advent Health or Orlando Health where I have had excellent medical assistance in the past. read more

receptionist very rude and don't want to answer the questions I had. cancelled appointment without my acknowledgement then want to schedule me another 3 months out. Very unprofessional. once appointments were canceled they should've called each patient to reschedule. I waited 3 months for this appointment now an additional 3 months... where is the concern for your patient????? I will not be coming back here ever. As a medical professional I will not be recommending this office to anyone. It was a red flag when the doctor was dictating his visit for me during the visit on his recorder..... Uh excuse me pay attention to your patien!!!!! read more

This office is sooo terrible! I'm their patient for a 5 years, I love one of their doctor and that's why I still didn't change the office. They even can't renew my daily medication. I use it every day till the end of my life. It is very important. They didn't call back, they keep you on the line for a 30-40 minutes while they contact the pharmacy. Unbelievable. They have office in Danverport so I'm going to start visit it except Kissimmee read more

The worst experience that I have ever had with any Doctor's office. Very inconsistent and unprofessional. Dr prescribed a medication that required authorization, I consulted with the nurse about the issue, I never received any follow up concerning the situation, medication sat in pharmacy for over 4 months waiting for authorization obviously it never happened because I never received it. Submitted FMLA paperwork for intermitted leave due to disabling circumstances, paperwork was not completed correctly, I had to pay $25 to get the documents filled out and they refused to make corrections on documentation. They was refusing to complete documentation unless I agreed to schedule an appointment. read more

I see Marilyn Velez here. She's a Nurse Practitioner. She chews gum and types the whole time, barely talking or looking at me. I'm only staying here for two reasons: getting a referral for my HMO is a nightmare, and they have been following my case, and a change could set me back. The registration staff are wonderful, and why I didn't give a one star review. The techs who take your vitals at the start are very nice (although not as much as the registration team). Get used to waiting, though. NEVER plan something less than 3 hours after your appointment. I get to the office at 10:40 for an 11:00 appt. I was brought back at 11:30, and by 12, I'm still waiting. It'll probably be longer, too... Not the greatest, but they get the job done, I guess. Although...I still have pneumonia from December...and it's April. read more

Receiving a text message that your appointment has been cancelled does not seem very professional. I did not see or receive the so-called text. You would think since they did not receive a reply text they would make an effort to call instead of wasting your time to show up for an appointment that was previously cancelled read more

I was scheduled for an appointment about 3 weeks out from when I was referred. They waited two and half weeks, then called to cancel the appointment because the Dr was going to be at a different office. Then they set up a virtual office appointment with me on the same date because he was going to be at the seperate office. Two days prior to the appointment, they sent me a text confirming the appointment. On the day of the appointment, I waited 30 minutes online and never saw the Dr. Their scheduler said that the Dr was making rounds at the hospital. They have no idea where their doctors are apparently. They want to charge fees if you miss an appointment, but it is ok for their Dr to just change his whenever he wants. So now I have waited 3 weeks for nothing. read more

Pulmonary disease specialists I am a patient here and I had nothing but good vibes about this place until my last visit on Thursday. I walk in, staff never looked to see who was coming in; check in and sit down. My name gets called in to pay. As I'm trying to have a conversation with the person, other staff members are laughing loudly, telling jokes, etc with no regard to customers in the area. I pay and I sit down. In walks in a customer with a dog. I get really uncomfortable because I'm highly asthmatic and allergic to pets. No one staff person looked at the patient. This patient walks around the wait area, uses the only restroom in the facility and no one says anything. I found this super odd to find a person with a dog in a place that treats allergies, asthma, etc. I go into my test and in the middle of my test, the staff started interrupting the tech doing my test. It was one interruption after another because the staff was dealing with another patient. The tech apologized but it was extremely unprofessional for the staff to interrupt my test. As I leave, the patient with the dog still there and on my way home, I got sick with asthma. I took my meds but felt super ill. I emailed the office and the office manager called me back and left me a message. She did call me again to apologize and to let me know they must accept patients with emotional support pets; I explained to the manager that this was not the place to have an emotional support dog since other patients could be asthmatic like me. She stated they have a protocol where they take the patient with the dog immediately but that protocol was not followed. I told her it wasn't followed because your staff wasn't paying attention. Who is to say, patients with emotional support dogs go into this tests machines and those machines don't get cleaned correctly?? Medical offices are not a place for emotional support dogs. I have called twice and left a couple of messages because I refuse to return. I do not recommend this place at all. read more

These people have no concept of time especially yours Spent over half hour past my appt and then was told it is only half hour They were also rude about it like they are doing you a favor read more

Admitted with shortness of breath after receiving flu shot. Inpatient. Seen by pulmonologist. At bedside, pleasant, talked to me. DID NOT listen to my lungs for 2 days with his stethoscope on each visit. Receiving updrafts when primary doctor saw me bedside, pulmonologist came in to my room. HE listened to my lungs only when this doctor was present ON THE THIRD DAY of my hospitalization. When asked why he didn't listen to my lungs the prior two days he stated " his religion did not permit him to do so". Being a female!! So when asked how he would document his assessment for those two days he did not answer. I advised him I am a registered nurse and told him if he did document listening to breath sounds on those two days that he did not it would be considered fraudulent documentation. Never saw him again. Discharged home the next day. Told my colleagues for sure. Told him he was in the wrong profession. Never followed up with him. read more

This is the worst medical office I have ever been too; was patient of Marilyn Velez, chews gum and types the whole time you are in room with her and barely speaks; tried to get a surgical pre op form signed and tried to reach her by phone and she has a real attitude problem A patient waits forever in the outside waiting room and then more waiting until the PA comes in room I recently lost both my parents in 2019 and currently my younger sister's husband is dying from cancer, therefore I have been back and forth to NY for long periods of time and did not realize I had not been to the clinic in over a year, my steroid inhaler ran out of refills, I called Kissimmee, waited for one hour on hold, nurse told me "oh it wasn't filled cause you have not been here in over a year," told her about my bereavement situation and said I did not realize I had not been in for an appointment for that long, she asked who my provider was, and I said Marilyn Velez and she said "oh forget it, she won't refill it, but I will send her a message, no response, no phone call to me, no notice reminder to make an appointment, I use a steroid inhaler, I asked for one refill, till I can get in to office, no response, called today asked for Office Manager she was not in, person at desk said, I don't know her number? but I will give you her voicemail, her name is Iris, no response, called back 4 hrs later, asked for supervisor, put on hold and disconnected, called back left on hold, no call back, so can I just stop using a steroid inhaler, with no side effects, don't think so, I cannot believe how I was treated, find another specialist and don't go to this office, actually the rating should be -0- stars Now reporting this office and Staff to the AMA read more

AVOID! AVOID! When you have a cold and need to see a Dr. at the last minute, that is the ONLY time a nurse practitioner is needed. The Pulmonary Disease Specialists PA had me see a nurse practitioner, not a real doctor. A specialist is NOT a nurse practitioner, otherwise they would be a doctor--THIS IS A NO BRAINIER!. My primary Dr. sent me there. The nurse practitioner did nothing. Why? Because she is a nurse practitioner. IS THIS CLEAR ENOUGH? Billed the insurance as a specialist (not a nurse practitioner). I think this might be illegal, if not highly unethical. I will be letting Cigna know about this scam. If you didn't know, a nurse practitioner is one step above an RN, well below a physicians assistant. Both still NOT doctors. I'm very sick. Pulmonary Disease Specialists PA wasted my day, cost me a day off of work, and provided NOTHING! Now I have to wait to see another specialist. If I become more sick due to the jacking around I got from Pulmonary Disease Specialists PA I will surely sue. SEE A REAL DOCTOR! read more

I keep getting referred here. They are in my insurance plan but refuse to accept my inusrance. I've wasted trying to get referals at this point. read more