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    Pulmonary Medicine Associates

    5.0 (1 review)
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    7 months ago

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    Florida Lung, Asthma, & Sleep Specialists - Outside

    Florida Lung, Asthma, & Sleep Specialists

    2.3(6 reviews)
    5.6 miHorizons West / West Orlando

    I had a very disappointing experience with the administrative side of this pulmonology practice…read more After being prescribed a necessary medication following trials and doctor visits, the office repeatedly failed to respond to requests from my insurance company, my pharmacy, and the medication's patient assistance program (MyWay) for required prior authorization and enrollment forms. I've called multiple times over weeks/months, left detailed messages (including one for a supervisor over a week ago with no callback), sent written requests, and followed up persistently--yet nothing gets done. The insurance and pharmacy confirmed they're waiting solely on this office to submit paperwork, but the staff either doesn't respond or promises action that never happens. This has caused significant delays in starting treatment for my chronic condition, which is frustrating and unacceptable when dealing with a serious lung issue. The doctor herself may be fine clinically (I can't speak to that part), but the front office and admin team are disorganized, unresponsive, and seem overwhelmed or indifferent to patient needs. I've seen similar complaints in other reviews here about staff issues, so this appears to be a pattern. Potential patients should be aware that getting basic administrative support here is extremely difficult. I regret the time and stress wasted and am now seeking care elsewhere.

    Omg leave this place alone . If you want a Dr to be attentive to your needs this place is not the…read moreplace. Consider pulmonary and sleep associates elsewhere. After seeing Dr Shawn Pate and calling this clown office in Winter Garden, I found it was a waster Drs aren't calling patients back went in and tried to follow up zero calls finally after 10 days a call but nothing from the Drs staff asked for a practice manager and it's now going on 4 weeks still no call . No thank you. Maybe I'll get a call back in a couple of years lol what a joke

    Ahmad S Jalloul, MD

    Ahmad S Jalloul, MD

    2.1(8 reviews)
    12.4 miHorizons West / West Orlando

    Very professional care and friendly staff!!! Excellent service and continuous care makes me feel…read morewell cared for!!

    The Bottom line is that I would NOT recommend this Dr to my worst enemy, if I had one. The reasons…read moreare as follows: I saw Dr Jalloul in his Clermont office on May 1, 2026 for help in getting a new CPAP machine, after 9 months of trying to replace one that quit working. The One positive thing I can say about his "help" is that he did finally get approval from Medicare for the replacement. Beyond that, my time at that office was one of the most unpleasant experiences EVER in a health care office, and as I've since discovered, a Total waste of time. That first day, after I had waited for close to an hour to be taken back to see Dr Jalloul, the lady who took my information in readiness to see him was Extremely rude & uncaring, cutting me off every time I tried to explain my reason for being there. When I finally got to see the Dr, he wasn't much better. He seemed hurried, distracted and generally disinterested in me or what I had to say. I wrote the experience off as worthwhile, as it seemed I was Finally going to be able to rest again with the help of a new CPAP machine. It was a month later (June 2) that I picked up said machine from Adapt Health. As I have been using CPAP therapy for 20 years & this was my 5th purchase of a CPAP machine, I anticipated no problems with the process of receiving and using the new one. I was mistaken. Dr, Jalloul's specifications for the air pressure were totally wrong, which became more apparent the first time I tried use the machine. I couldn't breathe at all & after 5 minutes of trying to make it work, had to revert to using the travel CPAP machine I've been using for 9 months. It's air pressure is not sufficient for True rest, but at least I wasn't suffocating. When I shared that experience with someone at Adapt Health, they said they could change the pressure setting remotely, but not without Dr Jalloul's order. I immediately placed a call to his office, leaving a message explaining my problem, which has yet to be returned after 3 days. I am returning the PAP machine to the local office of the supplier, Adapt Health, this day, June 8, 2026 because I've realized my first impression of Dr Jalloul and his office staff were correct, and I've wasted ANOTHER month trying to believe they might actually care enough to HELP. It has become more clear than before that THEY DO NOT CARE.

    Central Florida Pulmonary Group PA

    Central Florida Pulmonary Group PA

    2.1(42 reviews)
    9.8 miLake Eola Heights

    I've been coming to CFPG for years now. Caring staff and caring team of physicians. I suffered from…read moretrouble breathing and shortness of breath. I've been seeing Dr. Masood for my concerns and he's taking very good care of me. Dr. Masood is very caring and has very good bedside manner. Dr. Masood also explained to me what was going on and how treatment would work. Yes sometimes the practice itself is very busy but that's every medical practice nowadays. Regardless I plan to continue coming back for my normal checkups and would highly recommend it to others as well with similar problem breathing problems such as mine.

    What a comedy show. I thought the yamaka was cute. No, it is a warning sign that this doctor is…read moreall about the money. Runs an office of idiots and you can never speak to a manager. The nurse called me telling me I had to have another CT Scan before my next appoint. I literally had completed the CT order a month prior and had to call their office a dozen times trying to get the comparison by the radiologist that was discussed w Dr. Layish. They Advent Health Radiology has trained their staff to lie. To say yes to all your questions and just get them in for the testing. They lie and will tell you they have all your files and past scans. They don't. I have a 3 year failure with the pulmonary care of Advent Health. This used to be a good hospital but now that they tried to consolidate all the departments is is a failure. They have a terrible portal and knowing it is flawed they refuse to improve it. Run and do not use Dr. Layish or Dr. Sigfredo Aldarondo. Even with formal letters and complaints there is never any discipline or improvement.

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    Central Florida Pulmonary Group PA

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    Pulmonary Medicine Associates - pulmonologist - Updated September 2026

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