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    Central Florida Pulmonary Group

    5.0 (1 review)

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    1 year ago

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    Florida Lung, Asthma, & Sleep Specialists - Outside

    Florida Lung, Asthma, & Sleep Specialists

    2.3(6 reviews)
    4.8 miHorizons West / West Orlando

    I had a very disappointing experience with the administrative side of this pulmonology practice…read more After being prescribed a necessary medication following trials and doctor visits, the office repeatedly failed to respond to requests from my insurance company, my pharmacy, and the medication's patient assistance program (MyWay) for required prior authorization and enrollment forms. I've called multiple times over weeks/months, left detailed messages (including one for a supervisor over a week ago with no callback), sent written requests, and followed up persistently--yet nothing gets done. The insurance and pharmacy confirmed they're waiting solely on this office to submit paperwork, but the staff either doesn't respond or promises action that never happens. This has caused significant delays in starting treatment for my chronic condition, which is frustrating and unacceptable when dealing with a serious lung issue. The doctor herself may be fine clinically (I can't speak to that part), but the front office and admin team are disorganized, unresponsive, and seem overwhelmed or indifferent to patient needs. I've seen similar complaints in other reviews here about staff issues, so this appears to be a pattern. Potential patients should be aware that getting basic administrative support here is extremely difficult. I regret the time and stress wasted and am now seeking care elsewhere.

    Omg leave this place alone . If you want a Dr to be attentive to your needs this place is not the…read moreplace. Consider pulmonary and sleep associates elsewhere. After seeing Dr Shawn Pate and calling this clown office in Winter Garden, I found it was a waster Drs aren't calling patients back went in and tried to follow up zero calls finally after 10 days a call but nothing from the Drs staff asked for a practice manager and it's now going on 4 weeks still no call . No thank you. Maybe I'll get a call back in a couple of years lol what a joke

    Ahmad S Jalloul, MD

    Ahmad S Jalloul, MD

    2.1(8 reviews)
    11.2 miHorizons West / West Orlando

    Very professional care and friendly staff!!! Excellent service and continuous care makes me feel…read morewell cared for!!

    The Bottom line is that I would NOT recommend this Dr to my worst enemy, if I had one. The reasons…read moreare as follows: I saw Dr Jalloul in his Clermont office on May 1, 2026 for help in getting a new CPAP machine, after 9 months of trying to replace one that quit working. The One positive thing I can say about his "help" is that he did finally get approval from Medicare for the replacement. Beyond that, my time at that office was one of the most unpleasant experiences EVER in a health care office, and as I've since discovered, a Total waste of time. That first day, after I had waited for close to an hour to be taken back to see Dr Jalloul, the lady who took my information in readiness to see him was Extremely rude & uncaring, cutting me off every time I tried to explain my reason for being there. When I finally got to see the Dr, he wasn't much better. He seemed hurried, distracted and generally disinterested in me or what I had to say. I wrote the experience off as worthwhile, as it seemed I was Finally going to be able to rest again with the help of a new CPAP machine. It was a month later (June 2) that I picked up said machine from Adapt Health. As I have been using CPAP therapy for 20 years & this was my 5th purchase of a CPAP machine, I anticipated no problems with the process of receiving and using the new one. I was mistaken. Dr, Jalloul's specifications for the air pressure were totally wrong, which became more apparent the first time I tried use the machine. I couldn't breathe at all & after 5 minutes of trying to make it work, had to revert to using the travel CPAP machine I've been using for 9 months. It's air pressure is not sufficient for True rest, but at least I wasn't suffocating. When I shared that experience with someone at Adapt Health, they said they could change the pressure setting remotely, but not without Dr Jalloul's order. I immediately placed a call to his office, leaving a message explaining my problem, which has yet to be returned after 3 days. I am returning the PAP machine to the local office of the supplier, Adapt Health, this day, June 8, 2026 because I've realized my first impression of Dr Jalloul and his office staff were correct, and I've wasted ANOTHER month trying to believe they might actually care enough to HELP. It has become more clear than before that THEY DO NOT CARE.

    Florida Lung, Asthma & Sleep Specialists - Exam room

    Florida Lung, Asthma & Sleep Specialists

    3.0(4 reviews)
    10.7 miDowntown South

    I gave a 5 stars because everyone who work at the Florida Lung, Asthmas and Sleep Specialists they…read moreare very nice and sweet. I like how I get my results and Jennifer Navedo, APRN talk to me and Jennifer Navedo, APRN wants to make sure I understand about my results. i'm glad that I have a real doctor who don't treat me like a number; i have doctor who treat me like a human being. I want to say thank you.

    I was able to get in for an initial appointment within a few weeks of calling to set one up. I was…read moretold that I would be contacted to schedule a sleep study, which is something they do in house. I received a phone call about a month later from Advent Health to schedule a sleep study, but they advised that they are out of network. I knew that Advent Health was out of network, which is why I went with Florida Lung, Asthma & Sleep Specialists. I received a call a couple weeks later from FLASS advising that my insurance denied the pre-authorization for a sleep study, and that I should call the insurance to find out why. FLASS lied about my insurance denying the pre-authorization. They tried to cover this up by saying that they sourced it to Advent Health after my insurance already denied a pre-authorization; but my insurance never received any authorization request from FLASS. I initially started the process back in October, and by January I decided to cancel my follow up appointment with FLASS since they never completed the study they were supposed to follow up on. If they are lying to patients about insurance approvals, what else are they lying to patients about?

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    Florida Lung, Asthma & Sleep Specialists - Exam room

    Exam room

    Florida Lung, Asthma & Sleep Specialists - Doctors

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    Florida Lung, Asthma & Sleep Specialists - Chart of inhalers

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    Chart of inhalers

    Central Florida Pulmonary Group - pulmonologist - Updated July 2026

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