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    Punta Borinquen Resort

    2.7 (9 reviews)
    Open Open 24 hours

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    Hacienda222

    Hacienda222

    (3 reviews)

    We absolutely loved the Hacienda222! We were planning a destination wedding, and being in Utah, it…read morewas hard to plan a destination wedding to a place we'd never been to. I reached out to the Hacienda and within 24 hours, Joanna reached out to me and went over every little detail they cover, so that I didn't need to. And then she took the time to FaceTime call me, to show me around the grounds and all the views. And the video call did not do the venue justice. I can't put into words how beautiful and magical the Hacienda is. My husband and I travel the world, and this was the most magical place we'd ever been to. After we paid our deposit, the owner Ashley, reached out to me to go over the little details. We went over the menu and colors and changed dancing to karaoke. Ashley was easy to work with and very accommodating to what my husband and I envisioned for our perfect day. Thirty days later, we pulled up and it was perfect! Literally didn't lift a finger or have any stress! It was the PERFECT day! So if you want a beautiful Puerto Rico wedding, I did hours of research.... And this is the place you want! Thank you to Ashley and her team! We can't wait to come back and visit!

    We had an amazing experience with Puerto Rico Destination Weddings and Hacienda222! We wanted to…read moreget married on the beach, and spend a low-stress afternoon celebrating with our close friends and family -- and that's exactly what we got. Joanna was super easy to work with, my hair and make-up was perfect, and our photos are stunning.

    Aqua Marina Beach Club

    Aqua Marina Beach Club

    (24 reviews)

    Literally, everything but the location could improve. There wasn't a single day some significant…read moreavoidable disaster didn't happen. Moldy coffee grounds in the room coffee pot, Locked out of my room because "the manager wasn't working," got walked in on by staff while I was naked in bed.. no knock, nothing, room was contaminated with fiberglass from the deteriorating fiberglass bed protector, needed to switch rooms, room I moved to had electrical problems, couldn't get out of my booking, the water went out, but they didn't notify anyone. They knew, but thought it was a nice surprise to come home to and discover for yourself...It was generally difficult to find anyone to help, whoever is manning the front desk has many other things to do... so they have to be tracked down. And even when you eventually do, they have to find another person who might be able to help. Which could take hours (and usually does.) I've literally never had a worse trip. I've stayed at many $10- $4/night hotels, and I'd trade any one of them for this one. (Except the one with bed bugs.) For the price, I thought it would be amazing. But it was only amazingly bad. Last month, I stayed at a Westin for the same exact amount, and had the polar opposite experience. Hands down, this was the worst value for money I've ever experienced.

    The rooms are nice with good space, a comfortable bed, and a nice bathroom. The location is a plus…read more-- steps from the beach with a restaurant nearby. The majority of the staff is very nice. However, the hotel was understaffed and empty during our stay. For two to three days, my guest and I had to share a single dirty bath towel. We requested room cleaning and additional towels, a few times. There were other non ideal situations and when we raised concerns, they were often minimized. The pool bar was also not very well maintained or staffed. Overall, it was ok for a last-minute booking, but for the price, I think you could get more value at nearby properties.

    8th and Ocean Beachfront Vacation Villas

    8th and Ocean Beachfront Vacation Villas

    (3 reviews)

    The pictures online are so accurate! This was a cute villa right on the water. Large, modern…read morekitchens, comfortable bedrooms, clean bathrooms, cozy lounge areas. Not a four-star "Hilton", but better! Very homey, nice & comfortable. And the views over the ocean are picture perfect! I rented the villa for my wedding guests and everyone loved it. There was enough spaces where we could socialize, but also we could each have our privacy. I rented the whole downstairs and the larger upstairs apartment facing the ocean. We actually had our rehearsal dinner upstairs for 30 people and it was very, very nice! We originally wanted to get married on the beach, but there wasn't much beach for 50 people. The tide was in most of the time we were there, so keep that in mind if you are planning a wedding there. There is also a sharp coral reef a few feet from the beach, so make sure to wear water shoes! Two of my guests got splinters from the coral. The staff were friendly and attentive. The owner was very professional to work with. He was very responsive and helpful.

    Stayed here with my family back in May of 2014, we were a party of 11 and we rented the entire…read morefirst floor. The property sat (pre Maria) on a beautiful part of Córcega Beach. This property is very well kept and worth every cent. The street parking is good and the house is in a great location with a full service (alcohol) grocery store in walking distance. Rincon is an incredible town with some of the greatest sunsets you will ever witness. Nice restaurants and accessibility to major highway headed either direction.

    The Level - Room in 7 building

    The Level

    (67 reviews)

    3 weeks prior to upgrade to Level by 15 emails 10 calls with no help. Upon arrival to celebrate…read morepur engagement we were greeted from Eliezer Sanchez. Hector brought us some delicious juice. Eliezer was to be our concierge since upgraded we were switched to Nathaniel. He did not make an effort to meet us the first day and denied us dinner reservations at Mediterranean. A waitress told us they had plenty of tables. Our room door lock was a broken. Enjoyed spa, steam room was broken. Level building 7 our room had sewer gnats. First two days room overlooked by house keeping. Eliezer texted on 3rd day, we let him know about house keeping. That afternoon it was cleaned. Eliezer was a great example of excellent customer service. Nathaniel for some reason upon our first meeting was only 3 minutes he was rude and annoyed. He did not make the effort, we would have tipped greatly and abundantly hundreds if he did. Enjoyed a bike tour with a fantastic guide. We did aromatherapy, Martina was excellent. Due of her good efforts and attitude we booked another spa. Tipped great tram drivers who were happy. In spa Alvaro was exellent, brought drinks and kept spa in order. On our last day we asked Nathaniel about bali bed and bikes. He didn't offer to set up for us instead told us to walk down an wait for staff on beach, waited about 10 minutes to find staff to assist. Dined at Hokkaido our chef was entertaining, helped make my order without food allergies we tipped him. Our concierge never made an effort to meet us on our first day and denied us dinner reservations at the restaurant we wanted. He was very rude to us our entire stay. Each time we saw him and said Hola he gave us dirty looks and never responded back. He never came to us in person nor texted each day to see what we needed. He only texted to activity schedule which we already had on the Melia app. Completely horrible customer service which is sad as we would have tipped him hundreds of dollars if he made an effort. He did not offer us any help nor excursion options, did not schedule spa for us only stated he left a message for the spa with my scheduling question, the only dinner reservation we asked him for he forgot. We waited a bit over an hour and heard nothing so we walked to the spa. They were not busy at all and I had asked if we could move our appointment to the next day. They happily changed it. Not sure why our concierge was unable to do so for us. That afternoon Eliezer met us on the beach. He was personable, made an extra effort, and laughed with us. He mentioned a membership opportunity. We agreed and he offered a romantic dinner on the beach. We heard out the meeting with Alejandro to join the Melia membership it would have cost $2,700. Not bad price at all however, at that point we were there for 3 days already spent $2,800 on all the horrible customer service experiences with Nathaniel. IF our experience had been nicer then we would have purchased the Melia membership and been back yearly. Our room had a bunch of sewer gnats which was gross, a broken door lock, and the only room door without a peep hole. Our second night in the room we were laying in bed and at 9pm a lady tried to open our door multiple times and scared us. She didn't say anything and we could not see her as no peep hole in the door to see if she was housekeeping or not. I texted Nathaniel as we were not feeling safe then and he said could be housekeeping he will just check in the morning. Not the response we hoped for, shouldn't a concierge offer to find out what's wrong if a guest is not feeling safe. Instead I called the front desk to ask and the offered to call housekeeping right then to find out. Nathaniel never followed up about it the next morning. Again why did we pay an extra $1,000 and not get the assistance we paid for?? We went to both customer service desks to review and see what could be done. At Level all they did was call Nathaniel to come talk to us. We headed to our "private" on the beach dinner at Serindipia restaurant. It was not it was on the restaurant with the only difference was our chairs had a flower sash on it. My fiance doesn't drink wine so we opted for moscow mules and asked for titos. We wanted to pay upgrade for them, instead we were brought absolute vodka drinks. Pedro was our waiter who was also the manager. He asked any allergies and I let him know them. Was very disappointed in my salad that consisted of very watering lettuce, tomatoes, and avocado whch was missing limes for the dressing I had asked for. My fiances cesar salad was canned chicken and the dressing was mayo misxed with garlic not cesar. I was sad Pedro couldn't provide replacement food items for me with an onion and garlic allegery, I asked maybe a plain avacado but he said no and I just watched my fiance eat some of his odd Cesar salad and pumpkin soup in front of me lol. Do not get the level upgrade, it's not worth it.

    We enjoyed being in the family section, but the level was in the same area, so I'm not sure if it…read morewas really worth it. It seemed like we had all the same amenities and then some. We had an excellent time on Holiday. Would book the Adult side for honeymooners and adult friends only.

    Punta Borinquen Resort - resorts - Updated August 2026

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