Be prepared when you walk in. You're going to be greeted by loud head banging music. And don't you…read moredare complain. He'll just tell you sorry you don't like it. Suddenly I remembered why I didn't go back there after the first time I went there. And I can't imagine having such a s***** attitude and expecting a business to stay open, but I guess that's just how it is now.

Pretty cool shop. Checked out a few items with my friends and the owner was nice and welcoming…read more Honestly I thought the store in Vegas was the only one but what do you now they have one here in Melbourne too. Nice spot, definitely check it out

Extremely knowledgeable and very helpful. Staff goes above and beyond to make you feel valued and…read moreat home. 10/10 would recommend and definitely will be back!

Wow we ordered this through door dash and was so pleased. The food is amazing. Everything we got…read morewas so tasty and very much enjoyed. I could only imagine what it would taste like at the restaurant. I highly recommend this place as long as you like New Orleans type food . Definitely need to give a try . Oh yea they have Beignet . Soooooooo good . I can't stop talking about it

Got exactly what I needed and the staff was friendly and helpful. I'll definitely be going back!read more

From the owner: 💨 Easy Puff Smoke Shop Your one-stop for premium vapes,…read morehookahs, glass & smoking essentials. 🔥 Quality products, great prices, and the smoothest puff in town! 📍1712 Aurora Rd

Another 5-star experience at Cloud Nine today. Knowledgeable, professional and courteous customer…read moreservice. Well worth the drive to find availability when all our nearest shops are out of stock of my son's brand. And the prices are terrific! Thank you again.

Worst customer service I've ever experienced in my life ! After being ignored as I patiently waited…read moreI was treated as if I wasn't buying something simply because I asked questions about a product. He basically had no products or very limited supply of the few brands he did have. I needed assistance because of bad eyesight and this short tempered ignorant man proceeded to raise his voice at me insisting I was not going to spend money so he wasn't going to waist time ! So from the looks of the place dark an dingy poorly kept store and his limited inventory and shifty prices I'd say I'd lucked out him being so ignorant clearly unprofessional I'm certain worked out best in my favor I could foresee problems. I left and if I were you save yourself the headache

My father recently got a medical marijuana card due to severe back pain. It was his first time…read moregoing to any type of smoke shop and he was taken advantage of. He already has a medical marijuana card and bought his first THC cartridge. He bought the vape and was sold a CBD cartridge and when he came back in the car, a minute after buying, I let him know he already has a cartridge and to return it. He walked back in within minutes to return the unwanted cartridge and the man told him he is unable to do so without explanation. Horrible customer service!

Place is over priced and has a super small selection of just about everything I've been here about…read moretwo times now and the first time I told myself I wasn't gonna come back but I have to give everything a second chance and the second time was worse than the first

Super nice staff..always greets you when you go in..and very knowledgeable on the productsread more

Love this place! Great selection, super clean and nice and the owner is awesome. They're open late…read moreas well, for all our needs. Highly recommend.

Everyone that I have interacted at the store have been so nice and extremely informative. I can…read moretell they were not just trying to make a big sale, but they were really invested in what you were looking for specifically.

Godda love the small business feel here. Staff is welcoming, very friendly and "eager" to assist…read morewith any questions and needs. They are very community oriented as well as personable. Its also a nice gathering place too. I'd sure enjoy seeing a more expanded stock of vape juice brands though. They will be my first stop for my vaping needs.

Good: selection of tobacco and tubes Bad: just started…read morecharging a fee to use a debit or credit card. Nobody carries cash any more and I'm sorry to say I'll be looking for another shop that doesn't charge a fee. I spend $50 when I shop there and it's ridiculous to pay a fee for large purchases.

Eddie is always helping me out giving the best advice on what's good. Always going to be coming…read moreback for my vape needs.

Great store! Always stocked with what I need, and Pete is always so kind and helpful!read more

Not very friendly at all. Selection was limited. Wouldn't know value didn't buy anything.read more

They sell fake vapes here!…read more I bought 2 Raz Polar Ice (40$) The 16 year old looking kid behind the counter said "check it before you leave." I checked. Right in front of him. Never left the counter lol. NO SMOKE CAME OUT OF THE DEVICE and when I kept trying it eventually pulled smoke on the LOWEST setting ONLY. I said to the kid "can you please switch this out just incase it doesn't work at all." He said very sheepishly and very unintelligently "sorry..I can't return it.." and just stood there. My response was "why would you even tell me to check it." And left. And when I walked in another worker was talking about other customers calling them stupid lol. 0 out of 10. They suck. Xoxo

they get a big fat zero as a reading the book employee rang up my $60 pong for $160 and a grinder…read morefor $60 $235 for a little bomb and grinder. It was only supposed to be 60 and he's telling me that it's in Phoenix dab rig. It's fucking does a knock off Chinery and now he won't rectify the situation.