I was in need of a visor for my CCM hockey helmet. I came into the store and was immediately…read moregreeted by Brett who asked if I needed help and he helped me pick out a visor that worked for me. he then offered to put on the visor on my helmet for me. After trying for about 15 minutes he brought in his manager Adam who tried to put the visor on for me. They were struggling to put this on because I own a very old helmet and it was very difficult to put newer visors on a helmet like this. Through the frustration of not being able to put it on Adam worked for over an hour to help put on my visor and it ended up fitting in the end. I really appreciate how hard he worked to put this together his effort didn't go unnoticed. All three employees who were on staff Adam , Brett, and Bill were all very helpful and greeted other customers that came into the store and treated them with respect. while I was waiting for my helmet to be put on we engaged in conversation and it helped pass the time. This was a very personal and good experience in the store. I would definitely recommend pure hockey in Burnsville if you're around the area and need something related to hockey.

Janet was awesome!! Thanks so much for the patience fitting my son with skates. I really appreciate…read morethe time you spent with us searching for the right fit. Sporting good stores are all over, but the customer service we received is not!!!

This is not your ordinary skate sharpening shop. Seth is a true craftsman in a world where most…read moreplaces just toss your skates in a machine and call it a day. My two young skaters both noticed an immediate difference the first time they hit the ice after coming here. You'll walk out with the best edges you've ever had and a few great hockey stories to go with them.

I love Hockey Stop. Whenever I would get my skates sharpened at other places, it was a crap shoot…read moreif they would feel comfortable when I first stepped on the ice. I have been going to Hockey Stop for about three years and every time I get on the ice, I say "YES" my skates feel great. I have never had a bad sharpening at Hockey Stop.

I brought my e bike for a simple tire change and the technician forced the axle onto the frame and…read morebent the frame. When I complained and brought it back they they fixed the mistake and cut the cable on my throttle and light. I have heard other complaints since dealing with Strauss. Horrible service and rude people. The only good soul at Strauss is Carl DO NOT TRUST STRAUSS WITH YOUR BICYCLES.

Bought skate here 6 years ago, haven't touched them in years. They got me reshaped in ten minutes,…read moreno hassle. Great store with nice employees. They support the youth hockey foundations. Only place I found good PWHL Frost merch.

Good selection. It's close to my place which is nice. The old ladies who works the counter is rude…read moreand entitled. I understand they will never go out of business but treat your customers with respect. Kinda sad...

I went in there for a free service, twice, and each time they treated me like I was McDavid coming…read morein to buy half the store. Great guys and great service. Very down to earth and they genuinely want to help you get the best fitting/performing equipment possible.

Exceptional Service!…read more Our hockey experience has been absolutely outstanding over the years, thanks to the exceptional team led by store manager Chris. Thank you, Chris, Conner, and the staff, for your outstanding service and dedication! Sales associate Conner consistently delivers the highest level of customer service and goes above and beyond to ensure satisfaction. This store, along with Chris, continues to impress me with their unwavering dedication and excellence. We've purchased numerous items--from tape and grip to apparel, gloves, helmets, sticks, and skates--and the expertise and guidance provided by Chris and Conner have always enhanced our experience. When a recent equipment defect occurred, the store's commitment to support was remarkable, going the extra mile! I'm not sure if Pure Hockey corporate will see this post/review, but please pass this along to the Maplewood, MN, store location. Thank you!

We bought a hockey stick for $339.99 less than 4 months ago. My son and I went into the store today…read morewith the broken stick, (and the receipt) only to be told by the manager, Matilda, that because it has been longer than 30 days it is NOT returnable/exchangeable. I explained to her that I would be interested in having it sent to Bauer, to see if they notice ANY imperfections, and could LOOK at the actual break and determine IF it was indeed my son's fault, OR MAYBE the actual stick. She wouldn't even look at it. She wouldn't even talk about an exchange OR offer ANY ideas on how we can resolve this. Don't WASTE your money here. She's RUDE, and completely UNPROFESSIONAL!

I know nothing about hockey, I've never even seen a game before! I just wanted to say the staff /…read moremanagement is beyond friendly. I went into labor while in the neighborhood and they kindly let me and my husband use their bathroom. I didn't mention I was in labor, but they were just beyond kind and understanding. If my baby grows up to like hockey I know where I'm shopping!

Purchased set of RollerGards for one of my daughters in February. Front of one of guards split on…read morethe front and Pure won't warranty it beyond 30 days. So a $60+ set of skate guards are trashed. Pretty sad the jokers at Pure won't support their products. Guess the $190 skates I just bought there will now need new guards. I've always been a fan of supporting the brick and mortar but that is changed. I'll USE Pure to check sizing and look and feel but I will now buy from eTailers and save money!

Dave was an amazing professional! He answered all of my questions and truly cared about my project!…read moreI'm very grateful for his expertise and time!

The store it self was great! But beware of the credit card company they use for there business…read more Sent in my first payment to pay off what I owed. The check was never cashed, late fees and interest = the amount discounted for getting and using there card. How about that. Because of this I will never shop in there stores again. Thomas A.

I've shopped here many times and am finally reviewing Scheels. My son decided to go to NDSU, home…read moreof the Bison for college. We didn't have much for spiritwear. He wears a men's medium and found a t-shirt on sale rack for $14.99. I found a hoodie on sale also. They had lots of other college items including luggage tags, stickers, pennants, etc. I also found a regular price NDSU t shirt for $20 and some NDSU stickers. There are other colleges there too such as UMD Duluth, Michigan, U of MN and St Cloud State. At check out the tagged t shirt rung up at $22, it was marked $20 and was immediately fixed. Scheels employees usually always say Hi upon entering the store. I wish Scheels would expand more in the Minneapolis St Paul Metro. Eden Prairie seems to far to drive. They also sell my favorite Feetures socks.