Je fréquente le Spa plusieurs fois par année depuis longtemps. L'endroit demeure l'un des plus…read moreimpressionnants au Québec en termes d'amplitude, de diversité des installations et de qualité générale des infrastructures. Propreté constante, incluant les toilettes Installations vastes et bien entretenues Stationnements et navettes efficaces Thés offerts appréciés La majorité des soins reçus au fil des années ont été excellents L'un des rares spas à encore inclure l'accès aux bains dans le prix d'un soin, ce qui est très apprécié Cela dit, mes dernières visites m'ont laissé un sentiment partagé. Promotion Un code promo de 20 % était affiché dans l'application sans date visible. Via le chat en ligne puis par courriel avec les relations clients, le rabais m'a été refusé. J'ai perdu environ une heure à tenter de régler la situation. Finalement, ce n'est qu'à la réception, sur place, grâce au bon sens de la réceptionniste et après validation auprès de sa superviseure, que le rabais a été appliqué. Merci à l'équipe sur le terrain. Cependant, la communication interne et la cohérence du service client à distance doivent être améliorées. Ambiance et gestion du silence Le spa est toujours très populaire et cela se ressent. J'ai constaté davantage de bruit et de cellulaires qu'auparavant. Lors de ma dernière visite, quatre membres du personnel discutaient entre eux à proximité immédiate d'une cliente prenant photos et selfies dans les bains remous, sans intervention. Avant, le respect du silence était appliqué plus rigoureusement avec des rappels fréquents. Aujourd'hui, on sent un relâchement, possiblement lié au manque de personnel, mais cela affecte l'expérience thermale. ‍ Qualité inégale Bien que mes expériences passées aient été très positives, le soin reçu par ma conjointe lors de cette visite n'était pas au même niveau que ce à quoi nous étions habitués. En résumé Le site demeure magnifique et reste une destination phare. Mais l'expérience client et la rigueur opérationnelle ne sont plus tout à fait au niveau d'autrefois. J'y retournerai probablement, car les attraits initiaux sont toujours là. J'espère sincèrement un retour à l'excellence qui a fait la réputation de l'endroit.

I had an amazing time here, and coming from a place that doesn't have many spa experiences at all,…read morethis opened my eyes to all different kinds of relaxation experiences! This place was filled with so many saunas and pools and activities, I actually regretted only getting the half day pass. It's definitely worth it to spend the whole day here. Food was very good for spa food and very French focused. The blueberry pastry was a highlight for me! And the soup was absolutely delicious. I do wish the locker room area was as nice as the rest of the facilities but this spa experience was truly one of a kind.

RIP my spine forever...my posture is terrible, I don't stretch, I have anxiety that manifests…read morephysically in my neck and shoulders, and am truly a massage therapist's DELIGHT! Lucky for me, Katie at the Mirror Lake Inn spa grabbed her hot stones and got to WORK. The 80 minute massage I experienced was truly next level relaxation. I made the appointment for a Friday one week before, and was so excited to get in. The spa itself is gorgeous, though a huge bummer that the sauna and locker room aren't accessible at this time due to COVID. I took a walk through and had envy for everyone who got to enjoy that level of LAVISH. Still 5 stars even though I didn't get the full experience. Staff was fantastic and you can't beat the location. This is the biggest, splurgiest "treat yo self" I'll do all year, as an 80 minute hot stone massage ran me more than $200 with tip. She's not cheap but I will continue to rationalize this experience in my head as 100000% worth it. The need to not pay attention to anything but my back feeling better for an hour was a gift only $200 can buy. This business page is confusing and the photos are more indicative of the INN then the spa. I stayed at the next door high peaks resort and did a service here, and you do not have the stay at the inn to enjoy the spa. Happy relaxing and thank you to Katie and the team at the spa for such an awesome experience!

Disclaimer first - I did not experience the spa, just the Inn. The Inn is spectacular. We were…read morehere for two nights. The Inn looks out over Mirror Lake with spectacular views of the lake and Adirondacks. Our room was large, comfortable, and beautiful. The Inn amenities include small lake front beach, indoor (heated) swimming pool, and the largest hot tub I've ever seen in my life. There are three dining options - upscale restaurant, casual bar (they share the same 4 diamond restaurant kitchen) and a waterfront pub. We spent time at all threes spots. Food and drinks at all were perfect. A great place to stay for a romantic getaway.

I love so many treatments at Pure Lotus that it is hard to chose a favourite! Carrie does an…read moreincredible job at making sure I receive ultimate relaxation!

From the owner: Pure Lotus is an exclusive country retreat offering holsitic treatments and a quiet outdoor…read moreretreat. A home based business, you can book a relaxing and healing treatment, lounge and immerse yourself in nature and even stay the night.

Asherdee is an absolute master of her craft. I cannot give her enough praise and I've only had 1…read moresession with her (I immediately booked a 2nd session after we finished if that's any indication of her skill and expertise.) She is extremely knowledgeable, friendly, inviting, and professional. My friend recommended her when I told him I was beginning my search for a massage therapist in the area, and I'm glad I took his advice that she is a tier above anyone else around here.

I just had a very good message from James at Breathe In Serenity Spa on State St. I have been…read morehaving a lot of back pain due to severe muscle tightness on my left side. He is very knowledgeable and was able to help me so much after just one session. I'm here for just a week but next time I'm in the area I will schedule another appointment. Happy to know about this place.

Amazing service. I have worked with Jackie many times and she was super helpful. She really knows…read moreher work and is very honest and forthcoming. I highly recommend her services - all of them. She has a great deal of talent personally and spiritually. Thank you so much.

From the owner: Metaphysical store and Holistic Healing Centre. We offer crystals, incense, candles, essential…read moreoils, Himalayan sea salt products and more. As for services, we provide various energy healing modalities, meditation, and have an on site Aromatherapist and Massage Therapist as well as a Mindfulness Coach and a Lifestyle Coach.

We had a morning massage followed by a thermal journey of 3 cycles of hot and cold. I could had a…read morefew more cycles but we would have spent the whole day there which is not a bad thing at all. The facilities are modern and clean. Good secure lockers. Nice showers with I want to say mahogany floorboard. Bring a swimsuit and waterproof sandals. Towels are nice and fluffy, as well as the bathrobe. My massage therapist was excellent, I was a content , relaxed rubber noodle by the end of my session. For my "hot" I enjoyed the eucalyptus steam sauna (taking deep relaxing inhales), and the hot tub waterfall (spent several minutes with the water falling in my head which was very vigorous, then just tilt you head forward for a wonderful shoulder therapy). For my "cold", the cold plunge shower was amazing only needed the 20sec blasts, and the cold plunge tub just pinch your nose and fully submerge for 15-20 seconds. After all of that I grabbed a sofa in the resting area and just decompressed to process the entire morning. I hope to come back here every time I visit Montreal in the future

SCAM. UNSANITARY. OVERCROWDED. AVOID AT ALL COSTS. YOU WILL BE DISAPPOINTED…read more This is NOT a luxury spa experience. There is 1 hot pool, 1 tiny cold plunge, 1 tiny steam room, 1 dry sauna. They allow way too many people in the thermal journey which ruins the spa experience. They do not provide spa slippers and allow customers to bring their own slippers, which could be dirty to walk around the inside of the spa. They charge you $40/slippers which is robbery. We got the duo massage which, for $500+ you'd expect a premium massage, but they hire inexperienced people who do not know how to do deep tissue massages. They increased the prices for special dates but also allow more people in, which defeats the purpose of increasing the price. MONEY HUNGRY scam artists. The bathrooms are consistently dirty, locker rooms crowded and only 3 showers and 3 toilets. This place is a JOKE. To top it off, I asked for some sort of compensation for the experience and the manager said they couldn't do anything about it. SHUT THIS PLACE DOWN.

Website says open until 7 pm Saturday, and the reason I come here is bc hours are later than every…read moreother mail salon in Cornwall. I drove here and it is CLOSED. Big thumbs down.

The Appointment was made the day before by just showing up and booking…read more The Lady that did my Wife's nails was Very Professional and really knew the Profession. As neither my wife or I had a Pedicure before, she directed my wife about the initial Very hot water in the foot soaker. My wife's toenail's REALLY needed trimming, and I just do not have the right tools or knowledge. REST assured that they will walk you thru the Process. The Bottom of the Foot Caluses were also softened, with the Professional attendant, soaking then i will say sanding ( Most likely not the true wording ) but she alternated between Left and Right Foot, until very smooth. The Drying process thaat comes with the application of the choosen colour OPI product was Nice and the application of a skin conditioner to try to keep the skin moist was Perfect ! My Wife was VERY impressed, and she does not impress Easily !