The way they do nails and change prices when there done they are not even and feel so lumpy instead…read moreof nice and smooth I use too love this place when Jason did my nails but I truly don't know what has happened to them I probably won't be going back!

I took my mom here to get our nails done. They are terrible. My mom's nails were all different…read moresizes, shapes and lengths. The paint job was terrible they didn't even paint the whole nail. They are chunky looking and just awful. My nails are just as bad. The man who did them didn't paint the whole nail or cover the whole nail so you can still see my actual nails on the sides. They are all chunky looking and the paint job is all blotchy and just all around terrible looking. I brought my step daughter an hour later they said it would be 20 to just paint her nails and they charged me 45. The man who did mine saw another lady come in and she was asking for designs and gems and what not so he rushed through mine to hurry and do hers he didn't even talk to me just walked away to her. Terrible customer service as well. WILL NEVER RECOMMEND TO ANYONE EVER

Was done time ago but not hastily with service. Over processed my hair. To busy visiting friendsread more

Horrible!!! Wanted a completely different hair color than what I got!! Went back for her to fix it…read moreand I should have just left it as it was and went elsewhere to " fix it". Waste of money and waste of time. The worst hair dyeing job ever--- looks like I did it myself with a $1.00 store box of dye!!! Got RED first time and got MORE BRASSY NASTY RED the 2nd time!!! So upset!! Now I have to spend more money somewhere else for someone to fix this mess--- but I need to wait several weeks before I can even afford to !!? . NICE PEOPLE BUT NEVER AGAIN!!

I made a last-minute appointment and they were able to get me in. Georgia was friendly and…read moreprofessional, she took the time to find out what I was looking for and did a very nice job. I will definitely be going back.

Walked in needing a haircut (badly)... greeted and immediately seated. Too many questions to…read moreremember - guess I'm too old to know all the things I'm supposed to do with my hair...finally said - just do what you can to make me look respectable. Away she went - clippers, then blending them scissors and I a matter of 10 minutes I walked out with a fantastic haircut. By the way the ladies are polite, the shop is spotless and walk ins are accepted. What's not to like.

Outstanding !!! Annette is a seasoned professional who always leaves you with a smile…read more on your face. I have been going to her for massages for over 12 years and I have never been disappointed,... you won't be either. Annette performs various types of massages which are all very reasonably priced. She does such of a great job, I even travel from Malone. So, the next time you're in Massena, stop by and see Annette,... you'll be glad you did !!!

Four of us went to gets manicure and a pedicure without an appointment they took us right in. Clean…read morestorefront, prices are reasonable for all services. Friendly staff, lots of eager employees. Had a wonderful pedicure. Lots of color selections. Cash for tips only! credit card and cash for services.

Personable, professional, clean, great designs and quality work. They're awesome! I've been going…read moreto them for a decade.

I was there on the weekend and found everything I needed for my hair. They have good promotions and…read morethe staff there that weekend was amazingly helpful and super friendly. Worth the 2 hrs drive to get there. Place is easy to find and very clean. If you need anything for ur hair from hair dye to specialty shampoo/conditioner this is the place

Surprisingly underwhelming. I went looking for makeup brushes and there was only a cheap…read moreassort-a-pack. I went to pick up some nail clippers and they were on lock down behind anti-shoplifting devices. I'm not sure if this is a chain wide policy or specific to this location, but the shopping experience felt mediocre at best.