It has been a while since I have shopped at Soft As A Grape, but this weekend we stopped in at the…read morestore to buy some clothes for my neice. She is currently a student at Lawrence Junior High and this shop has a ton of Lawrence clothing items. The store also has a huge selection of Falmouth/Cape Cod clothing options and the store is clean and well stocked. The staff here was incredibly polite and didn't hover over us as we shopped. In the end, we stocked up on all of the needed items and actually walked out with a few extra items. When looking at the other shops in Downtown Falmouth that sell Cape merchandise, this store has one of the best selections with reasonable prices.

the lady (manager) at your Provincetown, MA store tried to scam me by not returning the good (a…read morebag) that I purchased, I had to fight for it, and educate her about your return policy. On the receipt it clearly states purchased item can be returned and exchanged within 30 days of purchase, it must be in as-new condition, unworn, and unwashed. I had hardly used it for an hour, it was too small for me. It was in all clean condition and when I went to them first time to request for an exchange she said they can't return it because i used/wore it and they had cut the tags from it. I said politely that's okay and left the store. After I walked back to my room I read the receipt which had the return policy on it. I went back to the store and asked her to read and follow the return policy. But she started gaslighting me. And psychologically attacked me in front of other customers. "She kept saying I 'wore' it pointing at 'unworn' word on the bill, and that they cut the tags." I had to educate her on the difference between worn and wore. I googled the definition of worn-off in front of her and insisted where does the return policy speak about the tag and wore? She kept saying you wore it, twisting wore with worn as if I was an uneducated individual. Sad part is that I was only going to exchange the item but returned it due her ignorant and shameful attitude towards a tourist from a different race and color. She must have thought of me to not be so well read and well-traveled. After fighting for it, she eventually returned and reimbursed me the money. Why did she it does it then if it wasn't the policy and I wore it and cut the tags? So clearly, she was manipulating and trying to scam me. Fraud! There clearly is a racist perspective to the incident. Humans are programmed to think about other humans who appear to be different than their race differently. It's just the science of human psychology and human brain signalling (neuroscience) and telling us to act differently. I regretted doing purchases from your store in Provincetown. In fact if the store was nearby where I live, I'd return other purchased items. Extremely traumatizing, shameful and ignorant experience I had.

We just went into this location and I was honestly so disappointed. There were two ladies working…read moreand neither of them greeted us or attempted to help us the entire time, even though there were about one or two other customers in the store. To make it worse, we overheard the older sales lady saying to the other "Our sale has been bringing people in and making it crazy, I can't stand it anymore" - keep in mind that we were 3 of the approximate 5 people there. Horrible experience, I'll never go back just because of the customer service.

This is a fabulous WHBM location!! Although it isn't as large as some of the other…read moreboutiques/stores; they make up for it with their outstanding customer service. It appeared evident that the women working weren't simply interested in "the sale". They truly seemed interested in helping. That's what makes stores like WHBM so special. Receiving extra attention and help/suggestions putting outfits together when you might not be feeling like shopping at all. Why the four stars instead of five? The prices can be a bit steep; however the clothes are long lasting and there are usually good selections of sale items.

They do wonderful work. I have had multiple alterations there with perfect results. Very nice and…read morepleasant tailor.

I have had several items altered at a very reasonable price and spectacular service!…read moreIt's hard to find good tailors that don't rip you off and do it at an affordable and reasonable price...

I was happy they were willing to re-heel boots that were very thin. And husband's two pair of shoes…read more- but the promised ready times kept getting pushed back. When finally finished we were happy but lots of unexpected wait times.

Needless to say, after waiting 1 month for a shoe repair QUOTE which I never received, I decided to…read morepick up the shoes and possibly fix myself or find another cobbler. I did check in once during this time and I was told to wait for the quote which would be delivered via text or phone message. It was a simple shoe repair fix, I thought. The high heel shoe strap just needed a loop to secure it. I've read other reviews about this business stating the same situation (slow service).

Beautiful and spacious store with very helpful and friendly sales associates. I am never…read moredisappointed. Thank you Talbots.

This is my favorite Talbots store! The ladies that work there are always so warm, they often call…read moreme by name as they welcome me in! The location is easy to find, plenty of parking and the best selection. I always bring my family when they come to visit and three generations are all able to find things we love.

I vacillate between 2 and 3 stars. I have only shopped here twice. The staff is fantastic. There is…read moreno option for petite. I had to mend the linen shorts because the entire hem came unravelled after only one season. For the high price point, I'd expect the product to last more than one summer.

My mother in law purchased a cup with lid and realized later the lid was cracked. After calling the…read morestore they said they didn't have any more cups/tumblers in stock but said they could send her a replacement lid. She called on Thursday and received the lid on Saturday!! Absolutely amazing customer service. Special thank you to Megan (think that is her name) for going above & beyond!!! Thank you!

Don't waste your time - they do not offer a "while you wait" service, offered to get a simple hem…read moredone in a week. When I got the pants back, the thread doesn't even match the rest of the garment. Wtf? I feel like this is failure at a basic level for an alterations business.

I had a very, very simple job. Hem curtains straight across with a sewing machine and also stitch…read moretwo small panels together with a machine stitched pocket for tension rods. A total mess. Asked that a series of weights be sewn into curtain hems. They put in two, saying I didnt need any more. They displaced the pin marking the length on one set at the counter, making a guess necessary. They completely screwed up the tension rod panels which were each supposed to be 50" long and 18" wide. They made two panels 100" long, 9" wide. Then because they had messed up, I had to go to 48" which would just barely work. But they made one side of each panel 47" making them both lopsided and useless. Don't waste your hard earned money. These people either don't know what they're doing or don't care.

I just had the best experience at Island Outfters in Mashpee, MA…read more I was just browsing around when Melissa asked if I was looking for something in particular. I didn't know ow it but I guess I was. I needed workout clothes. She steered me to the sale rack plys other wonderful garments in their inventory. Well, I make out great, got all new fitness clothes and more. She was just a peach, so real, ho est and helpful. We both had a grwat time as we had the shop all to ourselves on a Wednesday afternoon. I highly recommend a visit. She's the best. Can't wait to go back for more. Treat yourself to an afternoon shopping splurge. You wint regret it. Thank-you Melissa ​

Riley was a true ball of sunshine! She made me and my girlfriend feel very special and we…read moreappreciate her energy