Hands down, best piercing experience I've had in Melbourne. Admittedly, this is limited, but…read more piercing-happy best friend is a repeat attender. It's an odd location for such a brilliant parlour, and whilst they do promote the piercing options, the store seems more interested in selling limited edition framed posters and generic black clothing than sticking needles through peoples' body parts. What convinces me about the staff here is their enthusiasm, their willingness to mutilate their own bodies and the ability to be completely comfortable talking about the difficulties of certain genital piercings without freaking out an interested party. What blew my mind about the member of staff who pierced me was that he had two tongues. Split, healed, and then he had learnt to control them independently. Worth going back and getting more just to see him waggle them about again, no? Unfortunately, I don't think he works there anymore, else I'd probably be a walking nose ring by now.

This place is the best. Mike did an amazing portrait of Jimmy Barnes on my leg - he was super…read moreexcited although a little confused as to why a yank would want such a thing. Great dude, great people, great tattoo

Innovative personalised artwork in a warm friendly atmosphere. Late evening appointments available…read moreand walk-ins welcome.

I just popped in for an eyelash tint today. I didn't have an appointment so was asked to come back…read morein 20 mins. TIP make an appointment. When I came back I wasn't kept waiting and the whole process took about 10 mins. All the staff I dealt with were friendly and profession and it was clean and hygienic. The process didn't leave residual colour all over my eye area as sometimes happens. Nothing got in my eyes that shouldn't and I felt Danni knew what she was doing and did it well. I think my eye lashes look amazing and I will be back. There are a lot of beauty saloon type places at Chadstone but I would come back here next time and recommend them to others.

Great staff. Nice lobby. Walk ins are welcome. Clean. Great prices! The staff was very friendly…read more The artists name was Clara. She is so nice and took time and care I to the process. Great prices. They are very detailed. I would highly recommend. Very fast

I love my new tattoo, inked by Renata, Lucky 13 Tattoo studio at Burwood, Vic, professionally and…read morefocused

I got my first tattoo here back in March. The service was…read moreamazing, and the price was more than acceptable. The artist made me feel comfortable and helped me understand the process. I'm in love with the result of my tattoo and will definitely be coming back in future!

Had 2 tattoos done with them, both with Stefano, great work, great artist, had a good time getting…read moresome pain with him 1 Their Website is a good way to see the different artists working there, and have a look on their work. Looks really tidy and clean. Nice couch if you have to wait a bit, and read some magazines. If you're looking to get a Tattoo, you should consider these guys for sure.

My 14 year old had her first piercing tear and she hasn't been able to use it for a while. It…read morehadn't closed properly so we were nervous about having it re done. We had a great consultation and felt heard about our concerns and the lady suggested doing it by needle. Which is what I was looking for. She took her time and really made us feel comfortable. It's a great result. Thank u so much.

My 14 year old daughter had her 2nd's done at this store. Upon returning to the car my daughter…read moretook one look at her ears & burst into tears. The piecing had been placed incorrectly. The manager then proceeded to try to deflect the blame onto the first piercings, again done at Frankston. There was no mention that her first holes were in the incorrect position until we returned to the store & if this is the case the seconds should have been placed accordingly, not with a visibly difference gap between the 2 piercings on each side. When authorising the pen marks, my daughter & I would have been looking at the placement of the seconds not the gap that was in between the firsts & seconds on each side. The manager did not want to listen, all she wanted to do was talk over the top of me & blame the customer for a job that had been poorly performed. When trying to deflect the situation onto the first piercings what the manager did not realise was that the first piercings were also done at Frankston also, so they have not only incorrectly pierced my child one but twice now in my opinion. I found the manager very unprofessional, upon returning to the store my daughter was visibly distort & had been in tears & the manager's attitude proceeded to further traumatise my daughter. What the staff & owner of this salon do not understand is that the managers failure to handle this situation correctly gives every Essential Beauty store a bad name. I have had my eyebrows done at Mornington & I'm not sure I will be returning to that store either. Further to this instead of the store or head office calling or contacting me via email after asking for my details, I had to contact them to be told that the store owner had spoken to the staff & they were happy the piercing were correct. I believe maybe they should have bother to contact the customer as promised via phone or email, as only one side of the storey has been heard.......I have since paid a professional piercer to remove the incorrect earring & have the piercing corrected and yes they agreed that the piercing was placed in the incorrect position.......It was not far out, however due to the bruising caused by the piercing gun used it may have appeared to the manager that the piercing concerned may have been placed correctly (I give her the benefit of the doubt here). This whole situation could have been handled in a different manner, not leaving a 14 year old child extremely distort. All it would have taken was a little bit of good will & for the staff to offer to re-pierce one ear & place the piercing in the correct position. It seems to be the practice even for beauty services to take your money first & carry out treatment 2nd.....I ask "Where does this leave you if the work is unsatisfactory?" Upon speaking with others & reading the reviews, please be very weary of having any piercing or beauty services carried out @ Essential Beauty Frankston. Please note: I gave head office & Essential Beauty @ Frankston ample opportunity to contact me via phone or email to fix this situation prior to posting this review.