1. Purple Sky

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Los Angeles, CA

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Purple Sky

4.5 (2 reviews)
Tue 10:30 pm - 7:00 PM (Next day)
Wed 10:30 pm - 7:00 PM (Next day)

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14 years ago

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Fashion Expo

Fashion Expo

2.6
(5 reviews)
1.3 mi
$$

went in a couple days ago purchased some pants and boots. I asked about the return policy since the…read morefitting rooms were closed. The son of the lady told me I can return within 5 days with a receipt but the shoes are final sale. I come back 2 days later with my receipt wanting a return for the pants since they were too small, right off the bat the lady denies me and I ask why and she said I can only exchange, I mention to her that the two guys that were here before told me otherwise,they also didn't have the pants in my size anymore. She said in her 30 years she would never say that which I replied, of course not because I didn't speak to you, and possibly your sons misspoke to me but that is what they told me. She then replied that there are signs all over the store and I told her if I had seen them I wouldn't have asked for the return policy. She offered store credit and once I agreed she then began saying my pants were not from two days ago and they don't sell the pants I returned. I assured her I bought them there and I had the receipt to prove it. Completely unprofessional, policy should be more lenient since their fitting rooms are closed. Lady needs to retire. would rate 0 stars if I could.

Recently shopped here. I wasn't planning on buying anything but I still found some cute items in my…read moresize on sale figured I should before I never saw them again. When the woman heard me telling my friend I was concerned it might not fit right she said to just come back with the receipt and they'd exchange it for a size up if needed or refund me if they didn't have the item. They were super polite and asked if we needed help when we first got there too. Definitely plan on going back.

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Purple Sky - womenscloth - Updated July 2026

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