We had a home warranty through Cinch (mistake #1) and called them when our upstairs HVAC stopped…read moreworking in late 2023. They sent General Aire out and they did some work, but said they needed to come back to finish the job due to needing to order a part. Mid-summer they called my wife and announced they needed $1,400 for freon replacement in preparation for the new coil they had ordered. My wife paid it (mistake #2), then nothing happened--no one called with the part, no one even acknowledged we had paid $1,400. I began calling Cinch to ask WTF in October 2024. Still waiting on a part (they claimed it had to be custom made). They finally came out late in the year and replaced the part after I again made a stink with the home warranty company. Fast forward to early April 2025 and the upstairs is not cooling. The job has a six-month warranty on it, but am I calling General Aire (would be mistake #3...)? Nooooo, I'm calling the original installer. They send a tech out and he quickly determines the problem--$1,400 worth of freon leaked out over time due to the General Aire tech FAILING TO TIGHTEN A BOLT PROPERLY. Of course he had to recharge the unit with four pounds of new freon, but somehow, the cost of freon at this reputable dealer is a lot less than General Aire--I only had to pay $520 for that. General Aire is an absolute disaster. The lady answering the phones is constantly trying to convince you to go with Old Republic Home Warranty over whatever company you currently use (must be getting some sweet kickbacks). Their techs were slovenly and obviously incompetent. Communication is abhorrent. Ditch the home warranties. They send out speds like General Aire to work on your appliances. Go with the reputable techs instead.

We have Select Home Warranty But thankfully they sent out a…read moretech from General Aire from Leoma, TN. He was a real jewel. He worked so hard in the heat. We needed a new fan motor. He left and went to pick it up, came back and worked for 4 hours installing and checking everything related to HVAC. We have two units and he thoroughly cleaned both of them, checked every item very thoroughly. He even went up inside the hot attic and checked both units up there--heating and cooling. We could not be more pleased with his work. Meanwhile he/we hassled with Select warranty while they lied about diagnosis and refuse to cover any of the cost!!! We very highly recommend General Aire for all HVAC needs. Would give them more than 5 stars if I could. I'd give Select Warranty a negative 10 if I could. Please don't let them con you into a policy with them.

Allen has a wealth of knowledge after his long tenure of working with HVACs and it shows. His team…read moreoffered a faster, more affordable, more transparent, and more communicative solution to us compared to the other top HVAC companies in Nashville. They are true professionals, and we are so thankful to have them as our service providers.

I have been doing business with this Company for 40 years. Today I was treated so disrespectful…read morebecause I said something about not knowing what I was paying for because they just wrote out the bill for 460.00. I paid Bre cash and she asked me if I wanted a receipt? Well of course since it's cash. This guy later followed me to my car and asked me what my problem was and I told hI'm I didn't have a problem but the girl has been rude to me twice. He yelled at me and I'm in my car and started screaming and telling me he didn't need my business. I have always respected MR BLALOCK. But when they come to me in my car saying they don't need my business and NOT TO COME BACK. WELL I GUESS MY MONEY DON'T MATTER.THOUSANDS SPENT TO YOUR BUSINESS. You Sir are a very mean Man. Bad Business!!!!

We were so impressed with Blalock for our AC needs. When our upstairs unit went out they came fast…read moreand replaced it so quickly! Everyone we were in contact with was so kind and helpful. Mike and Clay made sure we were taken care of and we will definitely use them for any HVAC needs in the future.

Outstanding job on our mini split unit for our little weekend cabin. Quick process with quote to…read morethe actual job being completed. Would definitely do business with them.

Jeremy came out and he and i agreed I needed a new unit. I decided on the two pack and within 3…read moredays Jeremy and his crew were back to install it. I love my unit and the the crew of five were all hardworking gentlemen who did a superb job. I also commend Ashley who answered my phone calls and 30 questions with patience and coordinated my installation with a duct cleaning crew who also did a fantastic job. I am also getting an $800 refund from TVA which Ashley put through and will get a tax credit for 2025 because of the unit I chose. And the unit will save me hundreds of dollars monthly in electric costs. Wamble is the best!! Thank you so very much.

We used Kirkpatrick Homes several times in the last two years. Very professional and knowledgeable…read moretechnicians. They will do the right way to fix the problem or to build, in our case, a special project. The only issue we had is communicating over the weekend. It will be nice that somebody check messages over the weekend, specially if the appointment is a first one on Monday morning.

Very professional in their scheduling and visit to assess our job and provide a quote. Did not use…read moreKirkpatrick Homes-as there quote was quite a bit higher than other electricians I had come to quote the job.

Mario was fantastic, a very patient, polite, prompt and all around great person who was referred to…read moreme. I can honestly say, he fed me NO bull sh!t and didn't try to upsell me on anything, I even cancelled a monthly service I had signed for with another electrical and plumbing company because I will be going back to Mario for any issues that may arise. I highly recommend Li Electric.

They respond quickly, are polite, and are very professional. RepIred our gas furnace at a very…read morereasonable price,

Personable, professional, trustworthy. Will show you or talk you through understanding of what and…read morewhy. Will be honest on call-in's (if they are swamped in 90+ degrees, don't expect them on non-emergency calls first!) as to arrival time/day. Well equipped for emergency repairs and even carry their own hoses! Would recommend them to anyone.

Highly recommended! Needed help with rehanging a Fandelier Ceiling Fan, very respectful.. Great…read morecustomer service very friendly.

Wonderful! Will absolutely use Mike again. So communicative and helpful. Thrilled with the work!read more