I use go to Qnails love Heidi always so busy alwa got late appointment love design she did but always mad someone else so my pedicure wish go back early appointment read more

I've been going here for years and I can say it is the best!!! The technicians are great and the facility is always clean and neat. Highly recommend. read more

I've been coming here since they opened many many years ago... they are consistent in their work. They take sanitation very seriously. Over the years they have added stations and personnel to accommodate the amount of customers they attain. I've never had so much as one complaint. The prices are reasonable. They will do the best they can to fit you in if you don't have an appointment. They do get busy and we all know that means they are doing something right! Today was just a pedicure with my daughter and all I can say is ahhhhhh... my feet are happy! read more

Always consistently good. But prices keep rising. May have to look for a new place except this place is very convenient for me.

Q nails is the best!! I have been going here since they opened and would never go anywhere else. Super clean and I've never had any issues in all the years. All the technicians are great!! read more

I've been back fairly regularly since the prior review. I'm upgrading a star for a few reasons: They have new chairs - and they are AWESOME. Clean. Comfortable. Various kinds of massages are available. They move back and forth and up and down. They have even more colors available. Who knew that was possible? They manage the heating/cooling better these days. There is limited turnover of staff which tends to be a good sign. If you want a nice relaxing pedi this is the place to come. read more

This salon was so spotless. I got a manicure here and best ever. Very professional. I have been to spas before and the staff chat to each other. Not here. The customer was their priority. Prices not bad. I will be back. read more

If you've ever wondered where the best mani/pedi salon was in the Buffalo ... Well, here you go. I want to jump ahead of myself and say that this is the ONLY place that I've been able to get a gel manicure and it not peel off! I explained to them the problems I have with gel nails staying on, they offered me that they can help me ... Sure enough!! Tomorrow my gel nails will have been on for 2 weeks! Washing dishes, laundry, work ... There isn't a SINGLE LIFT to my polish!! It's unbelievable to me. THEY ARE TRUE EXPERTS. Q nails has impeccable quality in their services, & everyone is friendly, timely, personable. All of my nail tools come out of sterilized & sealed packaging. I have never once worried about their technique or safe handling of me. :) I've never seen more polish colours... Essie, OPI, CND, Jessica Morgan ... And more! Gel, Dip, Acrylic, extended wear polishes on natural nails ... There's something for everyone! Bottom line: well never go anywhere else. My Mom and I make a morning of it (Timmy's next to this plaza) ;) .and its always a great time. Also offer waxing services, beautiful job. Book your next appointment here, you will not be sorry. :) read more

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A friend and I tried to go to different salon but they couldn't fit us in so I found Q Nails on Yelp and it seemed to be the second best nail salon in Buffalo. The staff was friendly and got us right in for pedicures and gel manicures, they were speedy but I didn't feel like they were rushing us in and out. Our nails booth looked good but they weren't great. The nail tech didn't take the gel polish as close to my cuticles as I would have liked, so just done they already looked like they had grown out a few days. On my pedicure they cut my nail all the down to the quick so it hurts and feels like it might get ingrown if I don't watch it. Also, they missed painting half of my pinky toe nail. Not sure how that happened. Over all the experience wasn't bad, but they could use a little closer look at detail. read more

Q Nails - Nail Salons Near Me - Depew, New York

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Went here for pedicures. I'm from out of town so I looked on here and chose a place. Super happy with how they turned out. Would highly recommend. read more

Q Nails - Pedicure gel polish - Nail Salons Near Me - Depew, New York

Don't go here they are money hungry, prices change each time you go. Different service for different people. You've been warned. If this review doesn't help read the other one star one. I was charged $7 extra because on this day my nails were longer and mind you the same tech has been doing my nails since I started going here plus that day she cut them down as always when I go ,trust me I don't wear long nails that's not me. But I guess they must have had a meeting that day /week let's find a way to charge more $$$$$this week. Also I was told we don't make appointments two weeks in advance mind you this was after I over heard him making an appointment for a customer while I was sitting there, that's why I say different treatment for different customers. It's sad that the person that runs this nail shop makes his worker look bad , the nail tech Cherry is great at what she does their just doing what their told. Well on to the next . If I'm paying close to $50 for a freaking fill I'm going to somewhere where I get treated fairly. Bye Qnails, your loss. read more

Will stand by this review for years. Q nails is clean and amazing. Huy does an amazing job with everything and is so detailed. Professional and enjoyable yet relaxing experience always! read more

Q Nails - Marble Nails by huy - Nail Salons Near Me - Depew, New York

Had nails done and two already broke after 5 days. Seem thin. I expected to pay $40 for dip nails but they charged me an extra $5 to remove my other dip nails. I think that is a rip off! My nail tech only received a $5 tip because the owner charged me the $5 and that's all the cash I had. Very disappointed. The dip nails do not come with a manicure either. That's $9 more dollars. Very expensive for a very basic service. read more

DO NOT GO HERE. I am so appalled at how the owner Pong spoke to me, I will never step back inside. (I calculated how much I believe my mom, sister and I spent over our lifetime at Q Nails and I estimate it to be 1 mani/pedi/eyebrows/tip per month x 3 people x 12 months x 12 years = $11,340 ). Not giving 1 more penny to this place! Here was my last experience: I have been going here since I was 16 years old, Q Nails had just opened. My mom and I were probably customers number 1 and 2... over the years the owner Pong has been increasingly rude and disrespectful. I went in this week for a manicure and Pong said he could take me in 15 minutes so I told him I would be back in 5 minutes as I had to pick something up next door for my elderly grandmother, he immediately yelled at me and said 'you can't leave. If you leave no manicure for you.' After I questioned this, Pong then rudely said 'now you have to wait 45 minutes. I can't take you.' I know he did this in spite. I asked him why he changed what he originally said (he hates to be questioned) and then snapped on me again and literally told me to leave. It was quite embarrassing the tone he used towards me in front of other customers. Pong you should respect those customers who have been coming to you since day one. I feel bad for the nice ladies that work for him, as he thinks he's the most important person in all of Lancaster. Especially those who have spent THOUSANDS of dollars at your salon over the last decade. read more

Q nails is my go to spot! Went there for my wedding gel nails and pedicure. I currently on day 12 with my gel nails still looking great! That's never happened. It is very clean and the people are friendly. :) read more

Q Nails - Nail Salons Near Me - Depew, New York

This is my go-to nail salon! All the staff is good, but Heidi and Jessica are especially great. They have a very clean atmosphere and run on time for appointments. They also have a very large color selection of regular and gel polish colors. Highly recommend! read more

Q Nails - Nail Salons Near Me - Depew, New York

I have had very good results with this nail shop. I go there because my neice-Tanya Appleberry is a nail technician there. She is very detailed oriented and I can be very picky; when I did have complaint she made sure to find out what it was and rectify the matter. Shop is clean (no eating allowed in shop), and very well maintained. Their "Dip Tips" are on the money....So give them a try. Cheryl (Aunt Cheryl) Butler read more

I came from out of town, so I was relying on other reviews, with my fingers crossed! I had a great spa pedicure and a very nice regular manicure. The employees were all very nice. The price was reasonable ($39 for spa pedi and $17 for the regular mani). The facility was very clean, but also very busy. I would definitely suggest an appointment. I am glad I went there, and would recommend this salon to others. read more

Clean and simple location, not a spa. But nice pedi foot massage and my nails look great! It was just what I was looking for! read more

Q Nails - Nice pedi chairs! - Nail Salons Near Me - Depew, New York

Super friendly staff, great job on the acrylics fill, polish was a little bit crappy looking after the fact, but all in all it was GREAT & I would definitely recommend, probably will come back for a fill. read more

Q Nails - matte nude(ish) stiletto nails, rhinestone on ring fingers. - Nail Salons Near Me - Depew, New York

$41 for a standard mani-pedi at this location. The attendants were friendly and provided quality service in painting my nails, but I feel like the cost of the service wasn't really justified. $41 is what I expect to pay at a premium location. This place seems like any other nail joint. I also felt kind of rushed since I was the last of a party of 6 to get my nails done and more and more customers were trickling in. read more

Customer service is good for the most part. I got a pedi, but the lady forgot to put a clear top coat on all my toe nails. I also paid for dipped nails along with a mani since it doesn't come with so it's an extra cost for me. I was pretty disappointed she didn't do a great job pushing my cuticles back. I spent $115 after a tip and honestly, I won't go back. Sorry. My MIL goes there all the time, but not worth it in my book. read more

Phong not only does your nails, but is quite the jokester! I always give him a hard task because I like to experiment with different designs and colors of acrylic, and with little convincing, he accepts the challenge. I've been coming here since I moved to buffalo 4 years ago! Highly recommended. Very clean! Everyone is personable and makes an effort to learn and remember your name! The best customer service around! read more

Q Nails - Happy August! #nauticalnails - Nail Salons Near Me - Depew, New York

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First time there. A friend recommended it. Friendly service. The building is clean and everything looked sanitized. I got the spa manicure which is more than the basic but still cheaper than other nail salons I have gone to in the area. A large selection of nail colors to choose from. I would definitely return for another pedicure in the future. read more

By far the best nail place in WNY...the first thing you will notice is how unbelievably clean it is. Phong & Heidi take a lot of pride in their business and it's not uncommon to see Phong cleaning when he has down time ( or telling a joke). I have been going to Q Nails for 5 years now and I would never go anywhere else. They do the best gel manicures! They can accommodate large groups of people too- the did the gel manicures and pedicures for my wedding party and everyone was so happy. Heidi and Brittany are my favorite but they are hard to get because everybody loves them so you definitely need to make an appointment and request them. You can't walk-in to Q Nails because they are always so busy so plan ahead and make an appointment. I have been there when people walk in and get upset that they can't just walk in. Very reasonably priced at the quality that you are getting- I was recently in my friend's wedding and we all got manis and pedis at a local spa. I couldn't believe how much we paid to have them not look nearly as good as Q Nails. read more

Jennifer is the best. Have not had a pedicure like that in a long time! My Gel manicure was meticulous!! So glad I finally found a good place where you feel relaxed and not rushed :) read more

I won't go anywhere else! The staff is friendly and always remembers your name. I've been taken care of by every technician and every one is excellent, pay great attention to detail. They have more colors than you can imagine, super comfy pedi chairs, and are very clean. Plus their prices are lower than every other nail salon I've been to. read more

I've been going coming here for a few years, not all visits have been a five star rating. At first there sign says walk ins are welcome ,clearly they are not. When you ask for a special tech the owner will say she is off. (why is that, when clearly she is there working with a different customer). Sometimes my job will not allow me to have nails and I am on a fixed income so i can't go every two weeks. That should not matter. Recently i was there and decided I had enough of this place. The tech i had clearly was going to charge me HER prices. I had a new set with gel color. which is 48.00 i think (or what i usually pay) Well she charged me for removal of the old polish 7.00 (which they did not soak them or foiled them) she did the regular removal, charged me for the nails 48.00 and then charged me to polish my nails 9.00 i had gel polish for a total of 62.00 and then said she took 2.00 off. When i asked why so much she said my nails were long(what does that have to do with any thing). I figured 60.00 was crazy. So i called back to talk to another tech and was told that was what she said. I figured she didn't want to get involved . Neither the owner or his wife were there to speak too. The price menu clearly says 48.00 NOT every service done separate. There were other small problems but this is the last time they will get money from me. I don't understand this because they have a great business why loose customers for bad customer service. The rest of the tech are wonderful and i've never had a problem with them ugh! read more

Called this place for the first time to ask if they had any openings for a pedicure. They didnt close for a few hours. I let the guy know I am a 15 minute drive away. He says some unintelligible banter about "getting there faster, okay?". I clarified again I live fifteen minutes away. He continues with his crap about "maybe you can get here in ten minutes." I told him to forget it! A pedicure is supposed to be relaxing. When you can't even make an appointment without being rushed, I suggest steering clear otherwise. Unless you have a teleporting machine, this place doesn't want you! read more

I go here a lot for eyebrow/lip waxes. It's close by the office so I can run on my lunch break. I never make an appt, but they are always able to take me quickly. It seems sketchy because they bring you into this walk in closet area to get them done. But, they do a great job and for a great price. Their pedicures are also great too - not a luxury spa - but rather a little shop in Tops plaza. They have the comfy leather spa chairs to sit in while getting the pedi and always some interesting music concerts on the television to watch. read more

I love this place! My first time visiting we had a 4 people party (pampering before wedding). They where able to do a wonderful job and fit us all in at the same time! The personnel is friendly. I am usually the person who hates talking to people when they do my hair or nails - this time I had a lovely conversation!!!! Prices are very reasonable. My whole wedding party loved this place as well and I would HIGHLY recommended!!!!!!! read more

Love my nails! Heidi does a great job! When I originally called man was very nice on phone even when I went in the 1st time! Every time since I felt rushed and as if I was bothering them and I had an appt!! Got my nails done wanted to make an appt for my next visit was told to call. Why??? It takes 2 seconds I want 2 weeks from today! We busy can't right now! Had 2:30 appt and they called someone else at 2:30 I wanted to know how long since I had 2:30 apt and he was very rude! Like how dare I ask that. Don't like this place but like the job done on my nails. Going to find another shop getting my nails done is suppose to be relaxing. read more

Very clean Nail Salon! I went in to have my Nails fixed after another salons work and they made them beautiful! They are very friendly, and the owner made me laugh a lot! I witnessed them sanitized and cleaning their materials after they were done with their clients. Their prices are a bit more expensive but you get what you pay for! I will definitely continue going here! read more

Fantastic place! Phong has done my nails for over 5 years. Perfect nails every time. The product they use is soooo good, I only have to go once a month. I have been to other nail salons and they cannot compare. Q-nails is the best! Prices are fair and always done right. read more

Q Nails is great! I've been a regular at the salon for years. After I moved 30 minutes away, I still continue to go there, even though I pass nail salons going there. The salon is extremely clean. You will never find a nail salon as clean as Q nails. The quality of their work is top notch. Their customer service is excellent. I highly recommend Q Nails. read more

Very nice place. Clean and friendly. I always get my nails filled and a French . The French stays white doesn't chip for almost three weeks. Love it!!! read more

Q nails is the best place for your nails. It is super clean. Everyone takes great care of you. I have never had my nails last as long as they do when Phong does them. Their pedicures are the best !!! Definetly recommend this place. Prices are lower than other salons. Great value for the money !!! read more

I live 5.5 hours away. 30 miles north of NYC. I travel to Buffalo every 3 weeks or so to visit my daughter and granddaughter. I always get my nails done here. I get a gel manicure and it always lasts until I come back. No chips, splits etc. The staff is always very friendly and the atmosphere is relaxing. Very clean. read more

They are so nice! Clean and bright store, with music videos playing in the background. Friendly, helpful staff. They switched my appointment time around to accommodate my schedule. They took me with no waiting. I am visiting from San Francisco and I wish my nail place at home was like Q Nails! I went back the next day with my two kids and my friends' kid for mani-pedis and they got the whole package, foot bath, massage, everything. They treated them just like any other customer, even my four-year-old son. They painted little flowers on my daughter's fingers and toes, and didn't bat an eyelash when she messed up the same nail three times. They just smiled and fixed it. read more

I come here at least once a month and never have had any issues. They do a great job, are fast ( my most important requirement!), and reasonably priced. Not sure if the bad reviews could have been due to a language barrier? I also feel it's very clean and they give your own box of supplies. read more